Top Call Center Software Apps, Market Size and Forecast
Since 2010, our global team of researchers has been studying the patterns of the Call Center software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Call Center software market size and forecast assumptions and perhaps the rise and fall of certain Call Center vendors.
- Top 10 Call Center software vendors, market share and forecast 2024-2029
- 2023 Call Center software market by revenue Type (on-prem vs cloud)
- 2023 Call Center software market by customer size (no. of employees, revenue)
- 2023 Call Center software market by industry (21 verticals)
- 2023 Call Center software market by geography (city, state, country, region)
- 2023 Call Center software market by channel (direct vs indirect)
- 2023 Call Center software market by product market share
Some of the Call Center apps that we have been tracking include: Genesys Cloud CX, 8x8 Contact Center, 8x8 Virtual Office, Five9 Cloud, Phonon Contact Centre Automation, CallPage Automatic Call Distributor (ACD), TQ Call Center, Callrevu, Qooqie Call Tracking, Avaya Aura Communication Manager, Cisco Unified Contact Center Enterprise, Genesys PureCloud Platform, Avaya Call Management System, Puzzel Contact Centre, Talkdesk Enterprise Contact Center Platform, Avaya Aura Contact Center, Amazon Connect Cloud Contact Center, Zendesk Talk, Bmetric, Genesys PureConnect Platform and many others.
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Vendor | Product | Category | Market | Records |
|---|---|---|---|---|---|
|
|
Vodafone | Vodafone Storm | Call Center | CRM | 4 |
|
|
Vocalcom | Vocalcom Hermes360 | Call Center | CRM | 17 |
|
|
VIER | VIER engage | Call Center | CRM | 0 |
|
|
VCC Live | VCC Live Call Center | Call Center | CRM | 0 |
|
|
UJET | UJET CCaaS 3.0 | Call Center | CRM | 17 |
|
|
Twilio | Twilio Flex | Call Center | CRM | 15 |
|
|
TW Solutions | TW Solutions Call Center | Call Center | CRM | 0 |
|
|
TravelNet Solutions | TravelNet Track Pulse Contact Center | Call Center | CRM | 3 |
|
|
TQ | TQ Call Center | Call Center | CRM | 152 |
|
|
Total IP+IA | Total IP+IA Contact Center | Call Center | CRM | 0 |
Buyer Intent: Companies Evaluating Call Center Apps
- Msquare Technologies, a United States based Professional Services organization with 120 Employees
- Adsynergix India, a India based Media company with 20 Employees
- Black Box, a United States based Professional Services organization with 10 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||