Apps Run The World

Top Interactive Voice Response (IVR) Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Interactive Voice Response (IVR) software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Interactive Voice Response (IVR) software market size and forecast assumptions and perhaps the rise and fall of certain Interactive Voice Response (IVR) vendors.

Custom data cuts related to the Interactive Voice Response (IVR) software market are available:

  • Top 10 Interactive Voice Response (IVR) software vendors, market share and forecast 2020-2025
  • 2020 Interactive Voice Response (IVR) software market by revenue Type (on-prem vs cloud)
  • 2020 Interactive Voice Response (IVR) software market by customer size (no. of employees, revenue)
  • 2020 Interactive Voice Response (IVR) software market by industry (21 verticals)
  • 2020 Interactive Voice Response (IVR) software market by geography (city, state, country, region)
  • 2020 Interactive Voice Response (IVR) software market by channel (direct vs indirect)
  • 2020 Interactive Voice Response (IVR) software market by product market share

Some of the Interactive Voice Response (IVR) apps that we have been tracking include: Genesys Voice Platform, Genesys Voice Applications (ex SpeechStorm), Genesys Self Service, Evolve IP Interactive Voice Response, Twilio Interactive Voice Response (IVR), Nuance Call Steering, Cisco Unified Customer Voice Portal and many others.


Vendor Product Category Market Records
Cisco Systems Cisco Unified Customer Voice Portal Interactive Voice Response (IVR) CRM 1
Evolve IP Evolve IP Interactive Voice Response Interactive Voice Response (IVR) CRM 1
Genesys Genesys Self Service Interactive Voice Response (IVR) CRM 3
Genesys Genesys Voice Applications (ex SpeechStorm) Interactive Voice Response (IVR) CRM 3
Genesys Genesys Voice Platform Interactive Voice Response (IVR) CRM 3
Nuance Communications Nuance Call Steering Interactive Voice Response (IVR) CRM 1
Twilio Twilio Interactive Voice Response (IVR) Interactive Voice Response (IVR) CRM 1
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