AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Top Interactive Voice Response (IVR) Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Interactive Voice Response (IVR) software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Interactive Voice Response (IVR) software market size and forecast assumptions and perhaps the rise and fall of certain Interactive Voice Response (IVR) vendors.

Custom data cuts related to the Interactive Voice Response (IVR) software market are available:
  • Top 10 Interactive Voice Response (IVR) software vendors, market share, 2010-to-present, and five-year forecast
  • 2010-to-present Interactive Voice Response (IVR) software market by revenue Type (on-prem vs cloud vs AI)
  • 2010-to-present Interactive Voice Response (IVR) software market by customer size (revenue, employees, asset)
  • 2010-to-present Interactive Voice Response (IVR) software market by industry (21 verticals)
  • 2010-to-present Interactive Voice Response (IVR) software market by geography (city, state, country, region)
  • 2010-to-present Interactive Voice Response (IVR) software market by channel (direct vs indirect)
  • 2010-to-present Interactive Voice Response (IVR) software market by product market share
Logo Vendor Product Category Market Records
Genesys Genesys Voice Platform Interactive Voice Response (IVR) CRM 10
Genesys Genesys Self Service Interactive Voice Response (IVR) CRM 6
Nuance Communications Nuance Call Steering Interactive Voice Response (IVR) CRM 6
Twilio Twilio Interactive Voice Response (IVR) Interactive Voice Response (IVR) CRM 6
Avaya Avaya IVR Interactive Voice Response (IVR) CRM 5
Cisco Systems Cisco Unified Customer Voice Portal Interactive Voice Response (IVR) CRM 5
Genesys Genesys Voice Applications (ex SpeechStorm) Interactive Voice Response (IVR) CRM 5
Evolve IP Evolve IP Interactive Voice Response Interactive Voice Response (IVR) CRM 4
VoiceSage VoiceSage Interactive Voice Messaging Interactive Voice Response (IVR) CRM 4
Puzzel Puzzel Voice Interactive Voice Response (IVR), Call Tracking and Recording CRM 4
Showing 1 to 10 of 45 entries

Buyer Intent: Companies Evaluating Call Tracking and Recording Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Call Tracking and Recording applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Call Tracking and Recording apps include:

  1. Global Payments, a United States based Professional Services organization with 26000 Employees
Logo Company Industry Employees Revenue Country Evaluated
Global Payments Professional Services 26000 $7.7B United States 2024-07-05
FAQ - APPS RUN THE WORLD Call Tracking and Recording Software Coverage

Call Tracking and Recording is a software category within the CRM market used by organizations across 21+ industries.

The most adopted Call Tracking and Recording apps include Genesys Voice Platform, Genesys Self Service, Nuance Call Steering, Twilio Interactive Voice Response (IVR), Avaya IVR, Cisco Unified Customer Voice Portal, Genesys Voice Applications (ex SpeechStorm), Evolve IP Interactive Voice Response, VoiceSage Interactive Voice Messaging and Puzzel Voice.

Category leaders by customer count include Genesys, Nuance Communications, Twilio, Avaya, Cisco Systems, Evolve IP, VoiceSage, Puzzel, Waterfield Tech and Nice Systems.

We currently track 45 Call Tracking and Recording applications with 154 verified customer records.

The dataset is updated daily, covers historical records since the 1990s, and is revalidated once per year.

Over the last 12 months we recorded 1 active evaluations in Call Tracking and Recording, including Global Payments.

Subscribe to APPS RUN THE WORLD to access complete Call Tracking and Recording datasets, including customer lists, firmographics, technographics, and deployment details.