Daytona Beach, 32114, FL,
United States
Brown & Brown Insurance Technographics
Brown & Brown Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brown & Brown Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16152 Brown & Brown Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brown & Brown Insurance has purchased the following applications: Workday Financial Management for ERP Financial in 2016, UKG Great Place to Work Emprising for Employee Experience, Employee Engagement in 2023, Vertafore AMS360 for Agency Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brown & Brown Insurance is running and its propensity to invest more and deepen its relationship with Workday , UKG , Vertafore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brown & Brown Insurance revenues, which have grown to $4.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brown & Brown Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Brown & Brown Insurance Tech Stack and Enterprise Applications
Brown & Brown Insurance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Vertafore AMS360 | Workday Financial Management | ERP Financial | ERP | KPMG | 2016 | 2017 |
In 2016, Brown & Brown Insurance implemented Workday Financial Management in the ERP Financial category. The deployment replaced Vertafore AMS360 and a large number of fragmented and outdated systems, consolidating core finance capabilities onto the Workday Financial Management platform.
The implementation centered on core accounting and close capabilities, including general ledger consolidation, close orchestration and automation, accounts payable and accounts receivable workflows, and centralized financial reporting to accelerate monthly closings and eliminate manual processes. Workday Financial Management was configured to improve access to financial information across corporate finance and the tax function, aligning transaction data to support timelier decision making.
KPMG served as the systems integrator for the program, leading configuration and rollout activities. The engagement covered enterprise finance and tax operations and surfaced executive reporting requirements and tax visibility needs as explicit gaps in the environment.
Documented outcomes from the program include reduced costs, accelerated monthly closings, elimination of manual processes, and improved access to information. The effort also identified the need for additional executive level reporting capabilities and greater tax related visibility to consolidate key information, identify trends, and enable more granular analysis.
|
Brown & Brown Insurance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Great Place to Work Emprising | Employee Experience, Employee Engagement | HCM | n/a | 2023 | 2024 |
In 2023, Brown & Brown Insurance deployed UKG Great Place to Work Emprising on its corporate website. The deployment positions UKG Great Place to Work Emprising as a front-line component of the company Employee Experience,Employee Engagement strategy to capture workforce sentiment and participation through web-embedded engagement assets.
The implementation centers on category-standard capabilities including survey orchestration, engagement measurement, benchmarking, reporting dashboards, and action planning workflows. UKG Great Place to Work Emprising was configured to deliver automated survey distribution, aggregated analytics and role-based dashboards for HR and people leaders, with branding and web integration to surface surveys and engagement calls to action on public and intranet pages.
Operational scope is oriented to HR, talent management and internal communications teams who govern survey cadence, response confidentiality and follow-up action plans. Governance practices emphasize centralized reporting, role-based access to dashboards and structured action planning processes to ensure insights from UKG Great Place to Work Emprising translate into prioritized people programs and compliance with internal governance requirements.
|
Brown & Brown Insurance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vertafore | Legacy | Vertafore AMS360 | Agency Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Brown & Brown Insurance implemented Vertafore AMS360 as its Agency Management platform. The Vertafore AMS360 deployment centralized policy and client records into a single Agency Management system to support agency operations across brokerage and client servicing functions.
Deployment emphasis was on consolidating disparate data entry platforms and standardizing data capture, with configuration focused on policy lifecycle management, billing and commission workflows, and document indexing. The implementation worked alongside ImageRight for scanned document handling and image based workflows, while Vertafore AMS360 provided master policy and account administration.
Operational integration included Microsoft Outlook, Word, and Excel for outbound correspondence, document generation, and spreadsheet reconciliations, reflecting advanced desktop interoperability. Governance measures prioritized standardized data entry procedures, workflow orchestration, and user training to align Vertafore AMS360 with existing agency processes.
|
|
|
|
|
Insurance ERP | ERP Services and Operations |
|
2024 | 2024 |
|
Brown & Brown Insurance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
Brown & Brown Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2015 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2014 | 2015 |
|
|
|
|
|
Sales Engagement | CRM |
|
2020 | 2020 |
|
Brown & Brown Insurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Brown & Brown Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Backup as a Service (BaaS) | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
Brown & Brown Insurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2014 | 2014 |
|
IT Decision Makers and Key Stakeholders at Brown & Brown Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Brown & Brown Insurance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||