Memphis, 38197, TN,
United States
International Paper Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by International Paper and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 65000 International Paper employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that International Paper has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2014, SAP HCM Leave Management for Absence and Leave Management in 2014, AppWorx Workload Automation for Business Process Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems International Paper is running and its propensity to invest more and deepen its relationship with SAP , Sterling Talent Solutions , Culture Amp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing International Paper revenues, which have grown to $18.62 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for International Paper intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, International Paper implemented SAP ERP ECC 6.0 for ERP Financial functions across its finance and accounting organization. The SAP ERP ECC 6.0 deployment centralized core financial accounting capabilities including general ledger, accounts payable, accounts receivable, asset accounting, and controlling to support statutory and management reporting. A Business Analyst in Application Services for SAP ECC/R3 provided requirements translation, configuration oversight, and testing coordination during the rollout.
The environment was delivered as a centralized SAP application tier with a database backed ERP layer, with the Application Services team owning configuration management, master data alignment such as chart of accounts and cost centers, and cutover planning for period end and financial close processes. Operational coverage focused on finance process workflows and month end accounting operations, and governance emphasized formal change control and cross functional process alignment managed by Application Services. SAP ERP ECC 6.0 served as the core ERP Financial system for International Paper's finance function.
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ERP Financial | ERP Financial Management |
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2020 | 2023 |
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ERP Financial | ERP Financial Management |
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2020 | 2023 |
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM Leave Management | Absence and Leave Management | HCM | n/a | 2014 | 2014 |
International Paper implemented SAP HCM Leave Management in 2014, deploying an Absence and Leave Management capability to support hourly and salary employees at three union and non-union plants in Oregon and California, with backup coverage for three additional plants. The implementation was positioned within HR operations and intersected with safety and workers compensation programs, labor relations, and personnel recordkeeping.
SAP HCM Leave Management was configured to manage state and federal leaves of absence, sick leave tracking, and HRIS transactions for leave-related status changes, including promotions, new hires, and separations. Functional configuration included employee leave entitlement calculations, intermittent leave tracking, case-level coordination for medical and confidential records, and attendance and discipline tracking workflows consistent with Absence and Leave Management practices.
The leave system operated alongside SuccessFactors for recruiting and candidate tracking, while transactional HR updates and leave processing were executed in SAP HRIS. Operational coverage emphasized plant-level and regional HR administrators, with case handoffs between plant HR specialists and corporate HR for complex workers compensation and compliance scenarios.
Governance and process controls were implemented to support collective bargaining requirements, grievance handling, and regulatorily required reporting such as Affirmative Action Plan data submissions. HR specialists supported manager-facing approval workflows, delivered training to ensure policy compliance, and maintained records and processes to coordinate leave intake, approvals, and case resolution within the SAP HCM Leave Management environment.
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BackGround Screening | HCM |
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2018 | 2018 |
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Benefits Administration | HCM |
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2016 | 2016 |
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Compensation Management | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2017 | 2018 |
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Employee Experience | HCM |
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2017 | 2017 |
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Fatigue Management | HCM |
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2024 | 2024 |
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Learning and Development | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2017 | 2018 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2018 |
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Succession and Leadership Planning | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2006 | 2006 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Analytics | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2006 | 2006 |
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Workforce Management | HCM |
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2010 | 2010 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, International Paper implemented AppWorx Workload Automation as a Business Process Management solution to standardize job scheduling and automated run books across supporting IT operations. The deployment was positioned to support SAP application customers and multiple business units, with a focus on continuous flow and automation of batch workloads.
AppWorx Workload Automation was configured for workload orchestration, continuous flow processing, job scheduling, and monitoring, aligned with typical Business Process Management capabilities for enterprise automation. The implementation included development, support, and migration activities for the AWA UC4 environment, with versioning controls and scheduled upgrade coordination for UC4 components.
The runtime architecture integrated middleware stacks and infrastructure maintained by the operations team, including Tomcat and WebSphere WAS middleware, Java application deployments, Linux and Unix hosts, and SQL back-end systems. Operational resilience included testing and maintenance of a disaster recovery environment, with automation support scripting and tooling using VI and PowerShell as part of operational procedures.
Operational governance centered on a regional skilled application support analyst team based in Clarksdale, MS, responsible for monitoring, maintaining, improving, and upgrading the AppWorx Workload Automation estate. The support model covered cross-functional coordination with SAP teams and business unit stakeholders, embedding configuration management and version control into regular maintenance and upgrade workflows.
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Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Data Warehouse | Analytics and BI |
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2016 | 2016 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2015 | 2015 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2019 | 2019 |
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Supply Chain Management | SCM |
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2020 | 2023 |
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Transportation Management | SCM |
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2020 | 2023 |
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Warehouse Management | SCM |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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CRM | CRM |
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2016 | 2016 |
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Customer Engagement, Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2014 | 2014 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2020 | 2023 |
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Sourcing | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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Network Management and Monitoring | IaaS |
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2002 | 2002 |
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