Dunfermline, KY11 8GR,
United Kingdom
Optos Technographics
Optos Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Optos and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 302 Optos employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Optos has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2015, Slack Connect for Collaboration in 2022, Optimizely Search & Navigation (ex Episerver Find) for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Optos is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Optimizely or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Optos revenues, which have grown to $235.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Optos intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Optos Tech Stack and Enterprise Applications
Optos ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2015 | 2015 |
|
Optos Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Optos implemented Slack Connect as a core collaboration platform. The deployment surfaces Slack on their public website and positions Slack Connect as the primary Collaboration layer for real-time messaging and external stakeholder engagement at the company.
Slack Connect was configured to enable channel-based collaboration, cross-organization channels, guest access and direct messaging, with file sharing and threaded conversations used to centralize operational communication. Configuration emphasized workspace-level administration, channel management and standard collaboration workflows consistent with Slack Connect capabilities.
Operational rollout focused on embedding Slack Connect into customer-facing touchpoints via the website while provisioning the workspace for internal teams to coordinate product, support and operational activities. Governance measures were introduced at the workspace level to control access, manage external channels and enforce collaboration policies, aligning Optos Slack Connect Collaboration with enterprise communication and engagement practices.
|
Optos Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | Optimizely Search & Navigation (ex Episerver Find) | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, Optos implemented Optimizely Search & Navigation (ex Episerver Find) on their public website, deploying the Application, Web and Enterprise Search capability to centralize site search and product discovery. Optimizely Search & Navigation was provisioned as a managed search service that indexes website content and product information to respond to customer-facing queries and to drive navigational facets and autocomplete experiences.
The implementation emphasizes search relevance configuration, faceted navigation, autocomplete and query suggestion workflows, and continuous indexing pipelines sourced from the website content feed. Operational scope is the Optos website and associated marketing and product information flows that feed search, with governance executed through the Optimizely Search & Navigation management console to manage synonym rules, ranking adjustments, query handling, and indexing schedules for ongoing relevance tuning.
|
|
|
|
|
Digital Signing | Content Management |
|
2023 | 2023 |
|
|
|
|
|
Web Content Management | Content Management |
|
2006 | 2006 |
|
Optos CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2022 | 2022 |
|
Optos ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
Optos TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
|
Optos IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
Optos CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Optos
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Vice President Global IT | VP | IT | ||||
| Finance Director | Director | Finance | ||||
| VP of Finance | VP | Finance | ||||
| COO | CXO | Operations |
Apps Being Evaluated by Optos Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-09-08 | Optos | Evaluated | Microsoft | Microsoft Dynamics 365 Contact Center | Call Center | CRM |
| 2024-12-03 | Optos | Evaluated | SAP | SAP Product Lifecycle Management | Product Lifecycle Management | PLM and Engineering |