List of 3E MatterSphere Customers
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Since 2010, our global team of researchers has been studying 3E MatterSphere customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased 3E MatterSphere for Case Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using 3E MatterSphere for Case Management include: Slater and Gordon Lawyers, a Australia based Professional Services organisation with 2000 employees and revenues of $908.0 million, Clyde & Co, a United Kingdom based Professional Services organisation with 5000 employees and revenues of $833.0 million, MinterEllison, a Australia based Professional Services organisation with 2800 employees and revenues of $538.0 million, Womble Bond Dickinson, a United Kingdom based Professional Services organisation with 1300 employees and revenues of $440.0 million, Maurice Blackburn, a Australia based Professional Services organisation with 1200 employees and revenues of $260.0 million and many others.
Contact us if you need a completed and verified list of companies using 3E MatterSphere, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The 3E MatterSphere customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bevan Brittan | Professional Services | 650 | $100M | United Kingdom | Thomson Reuters Elite | 3E MatterSphere | Case Management | 2016 | n/a |
In 2016, Bevan Brittan implemented Thomson Reuters Elite 3E MatterSphere for Customer Relationship Management. The firm positioned 3E MatterSphere as the core practice management and case management platform to support its legal service delivery and client-facing workflows.
The deployment focused on CRM-aligned capabilities, with configuration centering on matter-centric contact management, client and matter intake workflows, opportunity and business development tracking, and activity tracking tied to matters. 3E MatterSphere was configured to align practice management processes with client engagement and business development functions, standardizing client records and matter lifecycle data.
Operational coverage extended firm-wide across practice groups that advise public sector and private clients, including healthcare, housing, energy, education and local authority teams, supporting advisory work for clients across England and Wales. The implementation served business development, client relationship, fee earning and practice support functions, embedding CRM workflows into day-to-day matter handling.
Governance emphasis prioritized standardized intake and workflow controls and centralized client data to improve cross-practice collaboration, reflecting the firm leaderships stated objective to invest in new technology. Bevan Brittan reported that launching 3E MatterSphere enabled continued improvements in work processes, productivity and efficiency and supported its strategic goal to broaden markets and client range.
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Blake Morgan | Professional Services | 1000 | $83M | United Kingdom | Thomson Reuters Elite | 3E MatterSphere | Case Management | 2015 | n/a |
In 2015, Blake Morgan implemented 3E MatterSphere as its Customer Relationship Management application. The implementation was driven through the firm’s Business Change and Application Development Team in Cardiff, operating alongside the IT Service Desk to manage rollout and ongoing support.
The deployment centered on Case and Matter Management capabilities, using Thomson Reuters Elite MatterCentre and 3E MatterSphere development work to configure matter lifecycle workflows, document ingestion, and management information reporting. 3E MatterSphere was configured to support document imports and MI data feeds, while SQL-based data warehouses and SSRS reporting were used for complex data analysis to support contract tenders and client reporting.
Operationally the implementation integrated with the firm’s SQL estate, spanning SQL Server 2000 to 2012 for database administration and data imports, and interfaced with bespoke ASP.NET applications used internally. The IT team maintained second line support responsibilities for MatterSphere alongside ongoing support for Visual Files and Teamflo case management systems, positioning MatterSphere within a heterogeneous case management landscape.
Governance was aligned to ITIL compliant standards with defined SLA targets, an internal escalation point for SQL and data queries, and a multi-tiered support model covering 1st, 2nd and 3rd line incident resolution. The project emphasized sustained application support, database administration, and MI accuracy as core operational controls for the Customer Relationship Management rollout.
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Boyes Turner | Professional Services | 158 | $20M | United Kingdom | Thomson Reuters Elite | 3E MatterSphere | Case Management | 2019 | n/a |
In 2019 Boyes Turner implemented Thomson Reuters Elite 3E MatterSphere as its Customer Relationship Management solution. The engagement positioned 3E MatterSphere to support firmwide client relationship and matter centric workflows aligned to legal practice operations.
The implementation concentrated on matter management and client intake capabilities native to 3E MatterSphere, including contact and relationship records, conflict checking workflows, and lifecycle tracking for matters. Configuration work focused on mapping legal practice group structures and client account hierarchies into the 3E MatterSphere data model, with standard Customer Relationship Management functionality extended to support matter level engagement and business development use cases.
Deployment architecture was executed alongside Thomson Reuters Elite 3E ERP elements noted as the vendor s 3E flagship solution based on AX 2012, with MatterSphere complimenting the broader 3E stack. The technical scope emphasized integration points between matter centric CRM records and the 3E financial and time capture layers, enabling alignment between client relationship data and billing and matter financials.
Governance and program management were led by Thomson Reuters change solutions management, with a senior project manager allocated from September 2019 to oversee delivery and stakeholder coordination. Rollout planning centered on embedding Customer Relationship Management processes into fee earning and business development workflows, standardizing intake and conflict procedures across the firm s practice teams.
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Professional Services | 186 | $23M | United Kingdom | Thomson Reuters Elite | 3E MatterSphere | Case Management | 2020 | n/a |
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Professional Services | 1000 | $147M | United Kingdom | Thomson Reuters Elite | 3E MatterSphere | Case Management | 2020 | n/a |
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Professional Services | 5000 | $833M | United Kingdom | Thomson Reuters Elite | 3E MatterSphere | Case Management | 2020 | n/a |
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Professional Services | 500 | $100M | United Kingdom | Thomson Reuters Elite | 3E MatterSphere | Case Management | 2020 | n/a |
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Professional Services | 461 | $44M | United Kingdom | Thomson Reuters Elite | 3E MatterSphere | Case Management | 2020 | n/a |
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Professional Services | 107 | $18M | United Kingdom | Thomson Reuters Elite | 3E MatterSphere | Case Management | 2014 | n/a |
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Professional Services | 402 | $45M | Australia | Thomson Reuters Elite | 3E MatterSphere | Case Management | 2013 | n/a |
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Buyer Intent: Companies Evaluating 3E MatterSphere
- Favela Cerveja United Kingdom, a United Kingdom based Consumer Packaged Goods organization with 10 Employees
- Valens Partners, a France based Banking and Financial Services company with 10 Employees
- Masuda Funai, a United States based Professional Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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