List of Accruent FAMIS Customers
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United States
Since 2010, our global team of researchers has been studying Accruent FAMIS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Accruent FAMIS for Facility Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Accruent FAMIS for Facility Management include: Department of Infrastructure and Transport of South Australia, a Australia based Government organisation with 2281 employees and revenues of $1.81 billion, Columbia College Chicago, a United States based Education organisation with 2000 employees and revenues of $400.0 million, Anoka County, a United States based Government organisation with 1714 employees and revenues of $358.0 million, Cuyahoga Community College (Tri-C), a United States based Education organisation with 3653 employees and revenues of $330.0 million, University of Central Oklahoma, a United States based Education organisation with 834 employees and revenues of $133.0 million and many others.
Contact us if you need a completed and verified list of companies using Accruent FAMIS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Accruent FAMIS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Anoka County | Government | 1714 | $358M | United States | Accruent | Accruent FAMIS | Facility Management | 2015 | n/a |
In 2015 Anoka County implemented Accruent FAMIS to support its Utilities Management operations, initiating a phased rollout intended to expand capabilities over time. The first phase implemented Accruent FAMIS Maintenance Management as a core application to digitize maintenance workflows for county facilities and utilities assets, following a crawl, walk, run approach to limit scope and complexity during initial adoption.
Configuration emphasized maintenance management and mobile workforce enablement, using Accruent FAMIS mobile capabilities to put smartphones into the hands of technicians. Functional workflows implemented in this phase included work order creation and dispatch, mobile work execution, and preventive maintenance scheduling, aligning maintenance planning with field execution and asset accountability within Utilities Management.
Rollout governance adopted a phased release model, keeping the initial deployment narrowly scoped to maintenance and field operations to stabilize processes before expanding functionality. Operational coverage focused on the county maintenance organization and field technicians, and the explicit outcome reported was reduced office time for technicians and increased time in the field engaging with clients, with additional FAMIS capabilities planned in subsequent phases.
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Columbia College Chicago | Education | 2000 | $400M | United States | Accruent | Accruent FAMIS | Facility Management | 2015 | n/a |
In 2015, Columbia College Chicago deployed Accruent FAMIS as a cloud-based facilities management application. Accruent FAMIS in the Utilities Management category centralized work order intake and formalized routing across the college facilities team, technicians, and central facilities administrative staff.
The implementation focused on end-to-end work order lifecycle tracking, enabling the team to capture requests from start to finish and filter assignments to the appropriate technician. The system enforced central facilities policies while supporting role-based assignment patterns, including configurations that dedicate a subset of technicians to preventive maintenance for a given building while others handle reactionary calls.
Deployment was cloud-hosted and operated primarily by the campus facilities organization, with operational coverage encompassing building-level maintenance, technician dispatch, and capital planning inputs. No specific third-party system integrations were documented in the provided notes, the narrative therefore emphasizes application-led orchestration of maintenance workflows and asset record keeping.
Governance shifted toward centralized policy enforcement and workforce allocation rules using Accruent FAMIS, and preventive maintenance scheduling became a regular operational practice. Outcomes reported by the college included a more efficient workforce, regular preventive maintenance, and the ability to justify deferred or capital project costs to extend the lifespan of capital assets and equipment.
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CTtransit | Transportation | 1120 | $110M | United States | Accruent | Accruent FAMIS | Facility Management | 2016 | n/a |
In 2016 CTtransit implemented Accruent FAMIS as its CMMS to manage Utilities Management activities. The deployment centralized work order intake and tracking across maintenance operations, and day to day technicians and planners work daily on the Accruent FAMIS work order system, monitoring incoming work orders and overall workload. The system was configured to enforce work order lifecycle states, technician assignment, and dispatch visibility.
Accruent FAMIS was configured to provide core modules for work order management, preventive maintenance scheduling, asset and equipment records, and inventory control, reflecting standard Utilities Management functional taxonomy. Operational scope centers on maintenance and facilities business functions, with supervisors and planners using the Accruent FAMIS work order system as the authoritative record for prioritization and resource allocation. Governance emphasizes daily monitoring and workload balancing through CMMS work order queues and role based access to operational dashboards.
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Cuyahoga Community College (Tri-C) | Education | 3653 | $330M | United States | Accruent | Accruent FAMIS | Facility Management | 2012 | n/a |
In 2012, Cuyahoga Community College implemented Accruent FAMIS in a vendor partnership to become the first FAMIS customer to migrate, positioning Accruent FAMIS as its Facility Management platform. Tri-C had been a FAMIS customer since 2004 and the 2012 initiative was advanced by Blair Bosworth, the executive director of plant operations, to formalize a migration path for the institution.
Accruent FAMIS was applied as a Facility Management solution to institutionalize asset and work order management, preventive maintenance scheduling, space and condition assessment workflows, and capital planning records. Configuration emphasis aligned with plant operations requirements, including asset hierarchies, maintenance calendars, condition assessment templates, and standardized work order lifecycles to support facilities management processes.
The 2012 effort was executed as a vendor partnership pilot, establishing joint operational governance between Accruent and Tri-C plant operations and introducing change control for maintenance procedures and data models. The deployment focused on operationalizing facilities management workflows within plant operations and creating a repeatable migration model for subsequent FAMIS updates or rollouts.
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Department of Infrastructure and Transport of South Australia | Government | 2281 | $1.8B | Australia | Accruent | Accruent FAMIS | Facility Management | 2020 | n/a |
In 2020, the Department of Infrastructure and Transport of South Australia implemented Accruent FAMIS. The Accruent FAMIS deployment functions as the Department's Facility Management asset and work-order repository used to centralize recording of minor works and maintenance activity.
Minor works and maintenance tasks for DECD sites are performed by contracted facilities managers organised through the Department, and these tasks and associated charges are recorded in Accruent FAMIS. The implementation captures work order intake, asset inventory records, and charge capture tied to each maintenance job. This centralized recording establishes a single source of truth for site-level maintenance data.
Configuration includes an approval and dispute workflow that enforces a 30 day site review window, under contractual arrangements charges not approved or disputed within 30 days are automatically paid. The solution therefore extends beyond facility operations into charge validation workflows and interfaces with financial authorization paths. The deployment leverages Facility Management capabilities such as work order lifecycle management, asset tracking, and automated charge handling.
Operational coverage focuses on contracted facilities management across Education and Child Development sites administered through the Department of Infrastructure and Transport of South Australia, with recorded events routed through Accruent FAMIS. Governance is driven by contract terms that trigger automatic payments after the dispute window and by site level review responsibilities. The implementation consolidates maintenance administration and creates a governed workflow for approval and payment capture within the Facility Management application.
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Education | 834 | $133M | United States | Accruent | Accruent FAMIS | Facility Management | 2017 | n/a |
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Buyer Intent: Companies Evaluating Accruent FAMIS
- Texas A&M University, a United States based Education organization with 11114 Employees
- North Dakota University System, a United States based Education company with 200 Employees
- Houston Community College, a United States based Education organization with 12 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Texas A&M University | Education | 11114 | $2.9B | United States | 2025-03-12 | |
| North Dakota University System | Education | 200 | $20M | United States | 2025-03-07 | |
| Houston Community College | Education | 12 | $2M | United States | 2024-10-31 | |
| Healthcare | 72000 | $21.8B | United States | 2024-06-19 |