List of Adobe Real-Time CDP Customers
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Since 2010, our global team of researchers has been studying Adobe Real-Time CDP customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Adobe Real-Time CDP for Customer Data Platform from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Adobe Real-Time CDP for Customer Data Platform include: CVS, a United States based Healthcare organisation with 300000 employees and revenues of $378.96 billion, Dollar General, a United States based Retail organisation with 194200 employees and revenues of $40.60 billion, NatWest Group, a United Kingdom based Insurance organisation with 59400 employees and revenues of $19.98 billion, Dicks Merchandising & Supply Chain, a United States based Distribution organisation with 1800 employees and revenues of $12.98 billion, Western Digital, a United States based Manufacturing organisation with 40000 employees and revenues of $9.52 billion and many others.
Contact us if you need a completed and verified list of companies using Adobe Real-Time CDP, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Adobe Real-Time CDP customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CVS | Healthcare | 300000 | $379.0B | United States | Adobe Systems | Adobe Real-Time CDP | Customer Data Platform | 2020 | n/a |
In 2020, CVS implemented Adobe Real-Time CDP to centralize customer profiles and support real-time personalization. The Adobe Real-Time CDP functions as a Customer Data Platform that underpins digital experience targeting for CVS Pharmacy and Health Care Delivery.
Implementation focused on identity stitching, real-time ingestion, audience segmentation, and activation capabilities within Adobe Experience Platform, with profiles surfaced to Adobe Target and Adobe Journey Optimizer for personalization and orchestration. Configuration emphasized reusable AEM experience and content fragments to increase content velocity and support test and learn workflows across marketing and content teams. The deployment aligned Testing and Personalization, Analytics, SEO, and Content Marketing teams to manage experiments, audience definitions, and content reuse.
Operational integrations explicitly included Adobe Target and Adobe Journey Optimizer as activation endpoints, and AEM for content assembly and authoring. The implementation supported web optimization testing and personalization across Pharmacy and Health Care Delivery digital touchpoints, aligning segmentation and on-page personalization with analytics and SEO monitoring. Data governance and audience management were organized around segment definitions and testing programs led by a centralized Testing and Personalization function.
Governance and process changes emphasized reusable component libraries and iterative experimentation cycles to accelerate authoring and deployment of personalized experiences. The Adobe Real-Time CDP implementation is positioned to drive acquisition, conversion, and retention while enabling continuous monitoring of performance and user behavior.
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Dicks Merchandising & Supply Chain | Distribution | 1800 | $13.0B | United States | Adobe Systems | Adobe Real-Time CDP | Customer Data Platform | 2021 | n/a |
In 2021, Dicks Merchandising & Supply Chain operating as DICK'S Sporting Goods deployed Adobe Real-Time CDP as a Real-Time Customer Data Platform to create a single, secure source of customer truth for omnichannel personalization. The implementation targeted the companys 150 million customer profiles across 850 stores and digital channels, aligning online browsing, mobile app activity, and in-store behavioral signals to support marketing and eCommerce personalization workflows.
The Adobe Real-Time CDP implementation focused on real-time profile enrichment and audience generation, ingesting event-level data such as browsing, wish lists, purchases, and in-store interactions to build persistent unified profiles. Functional capabilities implemented include real-time segmentation and audience activation, millisecond-level audience evaluation for on-site and in-app engagement, and use of the CDP as a central data layer to trigger personalized recommendations and sale alerts.
The deployment integrated explicitly with Adobe Customer Journey Analytics, Adobe Analytics, Adobe Audience Manager, Adobe Target, Adobe Campaign, Adobe Experience Manager, Adobe Workfront, Adobe Creative Cloud for enterprise, and Adobe Sensei, enabling cross-solution data sharing and analytics. Operational coverage included digital marketing, eCommerce merchandising, analytics, and in-store personalization teams, with activation across web, mobile app, email campaigns, and in-store experiences driven by app usage and measurement technologies.
Governance and process changes emphasized consent-aware data handling and centralized profile governance so teams could activate audiences while respecting customer preferences. The company reported that using Adobe Real-Time Customer Data Platform reduced reaction time for personalized recommendations from a day to seconds, and that teams can now identify browsing behaviors within milliseconds to enrich audiences for targeted engagement.
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Dollar General | Retail | 194200 | $40.6B | United States | Adobe Systems | Adobe Real-Time CDP | Customer Data Platform | 2023 | n/a |
In 2023, Dollar General implemented Adobe Real-Time CDP, Apps Category . The deployment of Adobe Real-Time CDP supported the retailer's marketing personalization and Retail Media Network initiatives and aligned with a comprehensive martech strategy developed by the Senior Manager, Marketing Technology and cross functional product and program managers.
Configuration centered on Adobe Real-Time CDP within Adobe Experience Platform, leveraging Adobe AEP CDP capabilities alongside Adobe Journey Optimizer and Adobe Customer Journey Analytics. The implementation included customer identity resolution, predictive AI and machine learning workflows for personalization, A B testing orchestration, and integration points for web and digital analytics pipelines.
Integrations were explicitly built with Snowflake for enterprise data consolidation and Oracle Responsys for campaign orchestration, and the program established closed loop reporting flows with Meta, Google and LiveRamp to support audience activation and measurement. Data and system integrations and automations were part of the technical scope, enabling the CDP to feed personalization engines and downstream media activation in the Retail Media Network.
Governance and operationalization were driven by a product roadmap and team leadership that streamlined business and IT processes, emphasized privacy compliance, and instituted reporting and analytics practices tied to the CDP. The implementation impacted marketing, analytics and product teams, and embedded Adobe Real-Time CDP as a central customer data and orchestration layer within Dollar General's martech stack.
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Retail | 5500 | $1.2B | United States | Adobe Systems | Adobe Real-Time CDP | Customer Data Platform | 2023 | n/a |
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Insurance | 59400 | $20.0B | United Kingdom | Adobe Systems | Adobe Real-Time CDP | Customer Data Platform | 2022 | n/a |
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Retail | 10835 | $2.0B | New Zealand | Adobe Systems | Adobe Real-Time CDP | Customer Data Platform | 2023 | n/a |
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Manufacturing | 40000 | $9.5B | United States | Adobe Systems | Adobe Real-Time CDP | Customer Data Platform | 2016 | n/a |
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Buyer Intent: Companies Evaluating Adobe Real-Time CDP
- Webjump, a United States based Professional Services organization with 220 Employees
- PepsiCo, a United States based Consumer Packaged Goods company with 319000 Employees
- Altus Group, a Canada based Construction and Real Estate organization with 1800 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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