List of Agilysys Spa Customers
Alpharetta, 30022, GA,
United States
Since 2010, our global team of researchers has been studying Agilysys Spa customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Agilysys Spa for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Agilysys Spa for Reservation and Booking Management include: Pinehurst LLC, a United States based Leisure and Hospitality organisation with 1300 employees and revenues of $300.0 million, Camelback Lodge & Indoor Waterpark, a United States based Leisure and Hospitality organisation with 1000 employees and revenues of $120.0 million, Little River Casino Resort, a United States based Leisure and Hospitality organisation with 650 employees and revenues of $70.0 million, Whittlebury Hall & Spa, a United Kingdom based Leisure and Hospitality organisation with 366 employees and revenues of $23.0 million and many others.
Contact us if you need a completed and verified list of companies using Agilysys Spa, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Agilysys Spa customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Camelback Lodge & Indoor Waterpark | Leisure and Hospitality | 1000 | $120M | United States | Agilysys | Agilysys Spa | Reservation and Booking Management | 2019 | n/a |
In 2019, Camelback Lodge & Indoor Waterpark implemented Agilysys Spa, a Spa Management and Booking Software, to centralize spa scheduling and booking workflows across its resort operations. The deployment focused on consolidating appointment booking, front desk reservation coordination, and guest-facing online booking for the on-site spa and indoor waterpark service offerings.
Agilysys Spa was configured to manage core spa modules including appointment and resource scheduling, therapist and room utilization, point of sale and retail inventory controls, client profiles and membership management, and standard reporting for operational oversight. The implementation included configuration of the booking engine and access controls to align with existing front-desk processes and reservation policies.
Integrations were implemented with the resort application stack to enable data exchange between Agilysys Spa and other resort systems such as property management, point of sale, and online booking channels, reflecting the vendor claim that the solutions are easy to integrate with other applications. Vendor engagement emphasized a partnership model and hands-on support during rollout and stabilization, with governance established between spa operations, front desk, and revenue management to coordinate pricing and availability. Camelback Lodge & Indoor Waterpark Agilysys Spa Spa Management and Booking Software supports guest services and revenue management consistent with the Director of Revenue statement that the solution is proven, scalable, and delivered a high level of personal attention.
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Little River Casino Resort | Leisure and Hospitality | 650 | $70M | United States | Agilysys | Agilysys Spa | Reservation and Booking Management | 2020 | n/a |
In 2020, Little River Casino Resort implemented Agilysys Spa. The deployment at the Little River Casino Resort, an enterprise of the Little River Band of Ottawa Indians in Manistee, Michigan, targeted spa operations for a 650 employee resort and leveraged Spa Management and Booking Software capabilities to centralize appointment and guest booking workflows.
Agilysys Spa was configured to support core spa management functions common to the Spa Management and Booking Software category, including appointment scheduling, staff and resource rostering, service menus, client profiling and treatment histories, and reservation lifecycle handling. The implementation included guest-facing online booking and front desk booking interfaces, along with point of sale posting and folio assignment workflows consistent with property operations.
IT governance and project management were led by the Director of Information Technology, who approved the purchase, chaired the Technology Committee and managed rollout oversight. Operational scope covered spa staff, front desk and reservations teams, with IT responsible for change control, training coordination and ongoing system administration.
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Pinehurst LLC | Leisure and Hospitality | 1300 | $300M | United States | Agilysys | Agilysys Spa | Reservation and Booking Management | 2019 | n/a |
In 2019, Pinehurst LLC implemented Agilysys Spa, a Spa Management and Booking Software, to consolidate spa booking and appointment workflows within resort operations. The deployment targeted the resort’s guest services stack and positioned Agilysys Spa as the primary application for spa scheduling, capacity controls, and guest profile management.
Agilysys Spa was configured to support standard Spa Management and Booking Software capabilities, including appointment scheduling, treatment and resource allocation, rate and availability management, and centralized reservation visibility. Configuration emphasized calendar-driven booking logic and service-level assignment to align therapist schedules with guest reservations.
The implementation was integrated with Central Reservations and the resort booking workflow to enable simultaneous booking of rooms, spa, golf, and meals, ensuring a unified reservation experience across guest touchpoints. Operational coverage included Central Reservations, spa operations, golf operations, food and beverage scheduling, and front desk reservations to maintain consistency across channels.
Governance was managed across IT and operations leadership with operational processes adjusted to coordinate cross-functional bookings through Agilysys Spa. According to the Director of Information Technology at Pinehurst Resort and Country Club, the best way to quantify the benefits of the integrated solution is in Central Reservations where rooms, spa, golf and meals are booked simultaneously for a seamless guest experience.
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Whittlebury Hall & Spa | Leisure and Hospitality | 366 | $23M | United Kingdom | Agilysys | Agilysys Spa | Reservation and Booking Management | 2017 | n/a |
In 2017, Whittlebury Hall & Spa implemented Agilysys Spa for Reservation and Booking Management to manage spa reservations and appointment scheduling across its leisure and hospitality operations. The deployment targeted property-level booking workflows and guest-facing reservation surfaces, integrating spa scheduling into the hotel and spa operational layer used by front desk and spa teams.
Agilysys Spa was configured to handle core reservation management functions, including appointment booking, resource and therapist scheduling, and capture of guest preferences within guest profiles. The implementation emphasized personalization capabilities to surface guest information at point of service, aligning spa reservations with guest dietary and allergy notes already captured in dining interactions.
The Agilysys Spa deployment was integrated with other Agilysys solutions already in use, specifically rGuest Seat for dining engagement and rGuest Pay for payments, allowing guest data to be linked across systems. That integration enabled secure handling of guest payments across the property and ensured reservation data synchronized with dining and payment workflows.
Governance focused on linking guest profiles and reservation records across Agilysys modules to improve front-line service consistency and reporting. Whittlebury Hall & Spa stated the solution improved the guest experience and streamlined payments, and the organization planned further expansion to include rGuest Book and rGuest Spa to broaden reservation and booking capabilities.
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Buyer Intent: Companies Evaluating Agilysys Spa
- Capital Group, a United States based Banking and Financial Services organization with 9000 Employees
- Seven Feathers Casino Resort, a United States based Leisure and Hospitality company with 350 Employees
- Cache Creek Casino Resort, a United States based Leisure and Hospitality organization with 2000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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