List of American Express KDS Neo Travel and Expense Customers
American Express Global Business Travel
666 3rd Ave,
New York, 10017, NY,
United States
New York, 10017, NY,
United States
1 844-729-2272
Professional Services
18000
$2.4B
Since 2010, our global team of researchers has been studying American Express KDS Neo Travel and Expense customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased American Express KDS Neo Travel and Expense for Expense Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using American Express KDS Neo Travel and Expense for Expense Management include: Societe Generale, a France based Banking and Financial Services organisation with 111754 employees and revenues of $52.50 billion, Orange, a France based Communications organisation with 137000 employees and revenues of $52.04 billion, Carlsberg Group, a Denmark based Consumer Packaged Goods organisation with 36056 employees and revenues of $14.17 billion, American Express Global Business Travel UK, a United Kingdom based Professional Services organisation with 1586 employees and revenues of $677.0 million and many others.
Contact us if you need a completed and verified list of companies using American Express KDS Neo Travel and Expense, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Express Global Business Travel UK | Professional Services | 1586 | $677M | United Kingdom | American Express Global Business Travel | American Express KDS Neo Travel and Expense | Expense Management | 2018 | n/a |
In 2018, American Express Global Business Travel UK implemented American Express KDS Neo Travel and Expense in the category. The implementation was centered on executive assistant and travel operations workflows supporting Traveler Care EMEA and Global Accounts, and it was used across finance and payroll adjacent processes at the UK operation.
American Express KDS Neo Travel and Expense was configured to handle end to end travel orchestration and expense management. Functional usage documented during the rollout included coordinating flights, hotels, chauffeur bookings, visa arrangements, itinerary and diary management, and expense submission and reconciliation, replacing prior use of Fraedom for expense management. The system was also used to manage event and meeting coordination tasks and to capture salary adjustment inputs for annual employee budget processes affecting more than 500 staff.
Operational integration and coverage reflected cross functional handoffs between travel coordinators, executive assistants, finance and HR. The deployment operated alongside Workday for line management and payroll actions, with expense submissions and movement of staff between divisions recorded in Workday and payroll submission workflows routed to payroll teams. The narrative shows American Express KDS Neo Travel and Expense supporting travel operations, expense management, finance and HR adjacencies within American Express Global Business Travel UK.
Governance and process changes focused on centralizing expense capture and approval workflows and formalizing the submission path to payroll, including tracking and submission of proposed salary adjustments for payroll action. The implementation emphasized embedding the American Express KDS Neo Travel and Expense application into existing executive assistant and travel booking practices, aligning operational procedures for traveler care, client event coordination, and payroll related finance processes.
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Carlsberg Group | Consumer Packaged Goods | 36056 | $14.2B | Denmark | American Express Global Business Travel | American Express KDS Neo Travel and Expense | Expense Management | 2016 | n/a |
In 2016 Carlsberg Group implemented American Express KDS Neo Travel and Expense as a Europe-focused finance deployment, targeting the expense module to improve employee expense processes. The deployment is categorized under Travel and Expense and was selected to speed up capture, processing and reconciliation of expense reports across Carlsberg's European finance operations.
The implementation concentrated on the expense module of American Express KDS Neo Travel and Expense, with configuration work oriented around receipt capture, expense report processing, reconciliation workflows and approval routing. Configuration efforts emphasized automated capture and processing capabilities typical of Travel and Expense systems, and policy-driven routing to standardize expense handling across business units.
Operational coverage was scoped to finance and expense teams in Europe, impacting core business functions including accounts payable, expense reporting and reconciliation. Governance changes focused on centralized expense processing procedures and standardized workflows to ensure consistent handling of employee expenses across participating sites.
Vendor communications noted potential reductions in processing time, with KDS citing up to 80 percent improvements, and Carlsberg selected the solution expressly to speed capture, processing and reconciliation. The narrative centers on a focused Travel and Expense application rollout that prioritized streamlining expense workflows and accelerating finance processing times.
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Orange | Communications | 137000 | $52.0B | France | American Express Global Business Travel | American Express KDS Neo Travel and Expense | Expense Management | 2013 | n/a |
In 2013 Orange signed a five year global contract to deploy American Express KDS Neo Travel and Expense. The deployment targeted end to end travel booking and expense management as a finance (travel & expense) implementation, headquartered in France and scoped across Orange's global employee population.
American Express KDS Neo Travel and Expense was configured to automate travel booking workflows, electronic expense reporting and policy driven approval routing. Core functional capabilities implemented aligned with travel booking orchestration, expense capture and validation, and centralized approval and reporting workflows common to finance (travel & expense) deployments.
The program was executed with global operational scope covering Orange's finance and employee travel functions, consolidating travel booking and expense workflows under the American Express KDS Neo Travel and Expense platform. Implementation emphasis reported in the announcement centered on automating travel and expense processes for employees and standardizing booking to settlement flows across regions.
Governance was established under a five year contract framework managed from Orange headquarters in France, providing centralized oversight for rollout and policy enforcement across sites. The engagement focused on digitalising travel booking and expense workflows within the finance (travel & expense) function, with automation of booking and expense processing as the primary objective.
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Societe Generale | Banking and Financial Services | 111754 | $52.5B | France | American Express Global Business Travel | American Express KDS Neo Travel and Expense | Expense Management | 2016 | BCD Travel |
In 2016 Société Générale deployed American Express KDS Neo Travel and Expense as part of a targeted Expense Management programme. The initial rollout covered about 11,000 users across five countries in Europe, and the delivery was executed via a reseller agreement with BCD Travel.
The implementation of American Express KDS Neo Travel and Expense centralized business trip planning, enabled employee self-booking workflows, and introduced automated expense capture capabilities. Configuration focused on travel booking controls, automated receipt capture and digital expense reporting consistent with Expense Management functional workflows.
Operational scope was defined as a finance and travel programme across multiple European markets, impacting travel management and corporate finance functions. The deployment used a partner channel model with BCD Travel to provision access and support user adoption in-country.
Governance emphasized policy enforcement and centralized spend data capture to improve traveller compliance and to capture richer spend data, which were stated objectives of the programme. The configuration and partner-led rollout model aligned travel booking and expense capture processes to the Expense Management application capabilities.
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Buyer Intent: Companies Evaluating American Express KDS Neo Travel and Expense
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating American Express KDS Neo Travel and Expense. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating American Express KDS Neo Travel and Expense for Expense Management include:
- Flat Branch Home Loans, a United States based Banking and Financial Services organization with 500 Employees
- Hilton, a United States based Leisure and Hospitality company with 178000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD American Express KDS Neo Travel and Expense Coverage
American Express KDS Neo Travel and Expense is a Expense Management solution from American Express Global Business Travel.
Companies worldwide use American Express KDS Neo Travel and Expense, from small firms to large enterprises across 21+ industries.
Organizations such as Societe Generale, Orange, Carlsberg Group and American Express Global Business Travel UK are recorded users of
American Express KDS Neo Travel and Expense for Expense Management.
Companies using American Express KDS Neo Travel and Expense are most concentrated in Banking and Financial Services, Communications and Consumer Packaged Goods, with adoption spanning over 21 industries.
Companies using American Express KDS Neo Travel and Expense are most concentrated in France, Denmark and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of American Express KDS Neo Travel and Expense across Americas, EMEA, and APAC.
Companies using American Express KDS Neo Travel and Expense range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 75%.
Customers of American Express KDS Neo Travel and Expense include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified American Express KDS Neo Travel and Expense customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Expense Management.