List of American Express KDS Neo Travel and Expense Customers

American Express Global Business Travel

666 3rd Ave,
New York, 10017, NY,
United States

https://www.amexglobalbusinesstravel.com/

1 844-729-2272

Professional Services

18000

$2.4B

Since 2010, our global team of researchers has been studying American Express KDS Neo Travel and Expense customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased American Express KDS Neo Travel and Expense for Expense Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using American Express KDS Neo Travel and Expense for Expense Management include: Societe Generale, a France based Banking and Financial Services organisation with 111754 employees and revenues of $52.50 billion, Orange, a France based Communications organisation with 137000 employees and revenues of $52.04 billion, Carlsberg Group, a Denmark based Consumer Packaged Goods organisation with 36056 employees and revenues of $14.17 billion, American Express Global Business Travel UK, a United Kingdom based Professional Services organisation with 1586 employees and revenues of $677.0 million and many others.

Contact us if you need a completed and verified list of companies using American Express KDS Neo Travel and Expense, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The American Express KDS Neo Travel and Expense customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
American Express Global Business Travel UK	Professional Services	1586	$677M	United Kingdom	American Express Global Business Travel	American Express KDS Neo Travel and Expense	Expense Management	2018	n/a	In 2018, American Express Global Business Travel UK implemented American Express KDS Neo Travel and Expense in the category. The implementation was centered on executive assistant and travel operations workflows supporting Traveler Care EMEA and Global Accounts, and it was used across finance and payroll adjacent processes at the UK operation. American Express KDS Neo Travel and Expense was configured to handle end to end travel orchestration and expense management. Functional usage documented during the rollout included coordinating flights, hotels, chauffeur bookings, visa arrangements, itinerary and diary management, and expense submission and reconciliation, replacing prior use of Fraedom for expense management. The system was also used to manage event and meeting coordination tasks and to capture salary adjustment inputs for annual employee budget processes affecting more than 500 staff. Operational integration and coverage reflected cross functional handoffs between travel coordinators, executive assistants, finance and HR. The deployment operated alongside Workday for line management and payroll actions, with expense submissions and movement of staff between divisions recorded in Workday and payroll submission workflows routed to payroll teams. The narrative shows American Express KDS Neo Travel and Expense supporting travel operations, expense management, finance and HR adjacencies within American Express Global Business Travel UK. Governance and process changes focused on centralizing expense capture and approval workflows and formalizing the submission path to payroll, including tracking and submission of proposed salary adjustments for payroll action. The implementation emphasized embedding the American Express KDS Neo Travel and Expense application into existing executive assistant and travel booking practices, aligning operational procedures for traveler care, client event coordination, and payroll related finance processes.
Carlsberg Group	Consumer Packaged Goods	36056	$14.2B	Denmark	American Express Global Business Travel	American Express KDS Neo Travel and Expense	Expense Management	2016	n/a	In 2016 Carlsberg Group implemented American Express KDS Neo Travel and Expense as a Europe-focused finance deployment, targeting the expense module to improve employee expense processes. The deployment is categorized under Travel and Expense and was selected to speed up capture, processing and reconciliation of expense reports across Carlsberg's European finance operations. The implementation concentrated on the expense module of American Express KDS Neo Travel and Expense, with configuration work oriented around receipt capture, expense report processing, reconciliation workflows and approval routing. Configuration efforts emphasized automated capture and processing capabilities typical of Travel and Expense systems, and policy-driven routing to standardize expense handling across business units. Operational coverage was scoped to finance and expense teams in Europe, impacting core business functions including accounts payable, expense reporting and reconciliation. Governance changes focused on centralized expense processing procedures and standardized workflows to ensure consistent handling of employee expenses across participating sites. Vendor communications noted potential reductions in processing time, with KDS citing up to 80 percent improvements, and Carlsberg selected the solution expressly to speed capture, processing and reconciliation. The narrative centers on a focused Travel and Expense application rollout that prioritized streamlining expense workflows and accelerating finance processing times.
Orange	Communications	137000	$52.0B	France	American Express Global Business Travel	American Express KDS Neo Travel and Expense	Expense Management	2013	n/a	In 2013 Orange signed a five year global contract to deploy American Express KDS Neo Travel and Expense. The deployment targeted end to end travel booking and expense management as a finance (travel & expense) implementation, headquartered in France and scoped across Orange's global employee population. American Express KDS Neo Travel and Expense was configured to automate travel booking workflows, electronic expense reporting and policy driven approval routing. Core functional capabilities implemented aligned with travel booking orchestration, expense capture and validation, and centralized approval and reporting workflows common to finance (travel & expense) deployments. The program was executed with global operational scope covering Orange's finance and employee travel functions, consolidating travel booking and expense workflows under the American Express KDS Neo Travel and Expense platform. Implementation emphasis reported in the announcement centered on automating travel and expense processes for employees and standardizing booking to settlement flows across regions. Governance was established under a five year contract framework managed from Orange headquarters in France, providing centralized oversight for rollout and policy enforcement across sites. The engagement focused on digitalising travel booking and expense workflows within the finance (travel & expense) function, with automation of booking and expense processing as the primary objective.
	Banking and Financial Services	111754	$52.5B	France	American Express Global Business Travel	American Express KDS Neo Travel and Expense	Expense Management	2016	BCD Travel

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Buyer Intent: Companies Evaluating American Express KDS Neo Travel and Expense

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating American Express KDS Neo Travel and Expense. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating American Express KDS Neo Travel and Expense for Expense Management include:

Flat Branch Home Loans, a United States based Banking and Financial Services organization with 500 Employees
Hilton, a United States based Leisure and Hospitality company with 178000 Employees

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