List of American Express Payment and Card Processing Customers
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Since 2010, our global team of researchers has been studying American Express Payment and Card Processing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased American Express Payment and Card Processing for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using American Express Payment and Card Processing for Payment Processing include: Mount Sinai, a United States based Healthcare organisation with 48000 employees and revenues of $11.90 billion, Electronic Arts, a United States based Media organisation with 14500 employees and revenues of $7.50 billion, WiseTech Global, a Australia based Professional Services organisation with 3600 employees and revenues of $778.7 million, TD Merchant Solutions, a Canada based Banking and Financial Services organisation with 1000 employees and revenues of $500.0 million, HolidayPirates, a Germany based Professional Services organisation with 120 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using American Express Payment and Card Processing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The American Express Payment and Card Processing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Electronic Arts | Media | 14500 | $7.5B | United States | American Express | American Express Payment and Card Processing | Payment Processing | 2020 | n/a |
In 2020 Electronic Arts implemented American Express Payment and Card Processing on its website, Category . The implementation placed American Express Payment and Card Processing at the front end of EA's online checkout to process consumer card authorizations and capture payment credentials for digital product and subscription purchases.
Configuration focused on standard payment processing capabilities of American Express Payment and Card Processing, including card acceptance, tokenization of card data, authorization handling, and settlement orchestration. The solution was instrumented into EA's website checkout workflows and ecommerce billing processes to support payment authorizations and reconciliation, and governance updates aligned payment operations and checkout workflow owners with the new card processing controls.
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HolidayPirates | Professional Services | 120 | $30M | Germany | American Express | American Express Payment and Card Processing | Payment Processing | 2022 | n/a |
In 2022 HolidayPirates implemented American Express Payment and Card Processing on their website, Apps Category "". American Express Payment and Card Processing was integrated into the customer checkout flow to enable direct acceptance of American Express cards and online payment authorization.
The deployment connected the website front end with a server side payment processing layer and implemented standard functional modules for card acceptance, transaction authorization, tokenization, settlement reporting, and dispute handling. Operational scope covered e-commerce and finance functions, with payments operations and accounting teams responsible for reconciliation and settlement workflows. Governance and process changes centered on card processing controls and compliance obligations typical for online payment environments, with operational procedures adjusted for chargeback handling and transaction auditability.
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Mount Sinai | Healthcare | 48000 | $11.9B | United States | American Express | American Express Payment and Card Processing | Payment Processing | 2015 | n/a |
In 2015 Mount Sinai implemented American Express Payment and Card Processing, Apps Category , to formalize corporate card administration within administrative and finance operations. The implementation centered on American Express Payment and Card Processing to manage corporate card issuance, receipt tracking, and employee and non-employee reimbursement workflows across departmental administrative desks.
The deployment emphasized card program stewardship and expense lifecycle capabilities, including card custody, receipt capture and filing, payment posting and reconciliation workflows consistent with a payment and card processing application. Configuration and functional modules inferred from operational notes included corporate card account management, transaction and receipt reconciliation workflows, and expense reimbursement processing tied to travel and meeting spend within administrative functions.
Operational coverage was concentrated in administrative support for executives and staff, explicitly including the Vice Chair of Administration and Chairman level card management, travel arrangement support and multi-site administrative coordination when staff traveled. Governance centered on administrative supervisor responsibilities for maintaining corporate card receipts, coordinating approvals and preparing reimbursement packages, embedding the American Express Payment and Card Processing application into daily expense controls and AP-related processing.
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TD Merchant Solutions | Banking and Financial Services | 1000 | $500M | Canada | American Express | American Express Payment and Card Processing | Payment Processing | 2016 | n/a |
In 2016, TD Merchant Solutions implemented American Express Payment and Card Processing, a Payment Processing application. The implementation supported TD Merchant Solutions operations in Canada and focused on merchant onboarding, boarding orchestration, and payment acceptance workflows.
American Express Payment and Card Processing was configured to support functional modules including triage queues, manual and automated boarding workflows, structured work order deployment, and pricing configuration tied to merchant profiles. Operational tooling included manual boarding macros and field level adjustments executed through Microsoft based consoles and emulators, enabling extract and adjustment processes for work order deployment.
Integrations were operationally significant, the implementation interfaced with American Express, Beanstream, Valuelink, and Givex as external payment and tokenization touchpoints, and it linked into internal consoles such as MTarget, MBS, MFocus, Base, TMS, Credit Report Repository, Microsoft Access Emulators, and the OnlineMart Platform for merchant data and servicing. These integrations supported merchant onboarding, maintenance ticket workflows, and exchanges necessary for pricing, UnionPay additions, and Payment Card Industry compliance validation.
Governance and operationalization emphasized standardized triage and work order processes, with adherence to TDMS credit standards and documented requirements for merchant setups. Staff were trained in troubleshooting merchant configurations, in managing third party interactions, and in onboarding new team members, and internal recognition included Charge Award acknowledgements on April 10th, 2015 and July 5th, 2017 for adherence to TD guideline principles.
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WiseTech Global | Professional Services | 3600 | $779M | Australia | American Express | American Express Payment and Card Processing | Payment Processing | 2018 | n/a |
In 2018, WiseTech Global implemented American Express Payment and Card Processing to accept American Express card transactions directly on its public website, leveraging the Payment Processing capabilities for customer-facing checkout flows. The deployment targeted online payment acceptance and authorization for web orders, establishing a direct Amex card routing path within the company’s digital storefront.
The American Express Payment and Card Processing implementation encompassed standard Payment Processing functional modules, including card authorization, capture and settlement workflows, tokenization for repeat transactions, and transaction-level reporting. Configuration focused on merchant account parameters, card acceptance rules, and batch settlement scheduling to align with treasury and reconciliation practices.
Integration work centered on embedding American Express Payment and Card Processing into the website checkout and order flow, enabling front-end payment collection and back-end transaction reporting. Operational coverage included e-commerce and billing touchpoints, with transaction records feeding finance and accounts receivable processes for reconciliation and dispute handling.
Governance emphasized payment acceptance policies, merchant onboarding controls, and PCI aware implementation patterns to support secure card data handling and downstream finance workflows. Rollout and operational ownership were structured to align payment processing configuration with finance and customer operations, ensuring consistent authorization and settlement procedures across the online channel.
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Buyer Intent: Companies Evaluating American Express Payment and Card Processing
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