List of Avaamo AI Platform Customers
Los Altos, 94022, CA,
United States
Since 2010, our global team of researchers has been studying Avaamo AI Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Avaamo AI Platform for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Avaamo AI Platform for Chatbots and Conversational AI include: UCHealth, a United States based Healthcare organisation with 30000 employees and revenues of $2.30 billion, City Union Bank, a India based Banking and Financial Services organisation with 5367 employees and revenues of $277.2 million, IndiaFirst Life Insurance, a India based Insurance organisation with 3100 employees and revenues of $240.0 million and many others.
Contact us if you need a completed and verified list of companies using Avaamo AI Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Artificial Intelligence software purchases.
The Avaamo AI Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Artificial Intelligence software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
City Union Bank | Banking and Financial Services | 5367 | $277M | India | Avaamo | Avaamo AI Platform | Chatbots and Conversational AI | 2017 | n/a | In 2017, City Union Bank implemented the Avaamo AI Platform. The Avaamo AI Platform, categorized as Chatbots and Conversational AI, was deployed to deliver natural language customer interactions and to automate responses to frequent banking inquiries. The implementation focused on conversational AI modules including natural language understanding, intent recognition, entity extraction, dialogue management, and iterative model training pipelines. Configuration emphasized conversation tone and contextual response generation so customers could ask questions and provide responses in a natural manner, while automated workflows targeted high volume and time consuming banking queries. Operational scope centered on customer service and frontline banking functions, embedding the Avaamo AI Platform into customer-facing channels and contact center workflows to surface trained conversational responses. Enterprise-grade training capabilities were applied to build and refine domain-specific intents and dialogs, supporting a wide array of retail banking query types. Sankaran, Deputy GM at City Union Bank, reported that Avaamo helped design the bot to match customer tone and that the platform’s enterprise capabilities enabled the bank to train the bot to fulfill a wide array of high volume and time consuming banking queries. Governance emphasized ongoing training cycles and conversational model refinement to maintain accuracy and coverage across supported query types. | |
 |
IndiaFirst Life Insurance | Insurance | 3100 | $240M | India | Avaamo | Avaamo AI Platform | Chatbots and Conversational AI | 2017 | n/a | In 2017, IndiaFirst Life Insurance implemented Avaamo AI Platform in the Chatbots and Conversational AI category to address primary customer engagement and sales training objectives. The engagement emphasized rapid time to value, with Avaamo offering a proven benefit of deploying conversational bots within the first four weeks of signing the agreement. The implementation began as an accelerated pilot focused on conversational agents for customer inquiry handling and guided sales coaching workflows. The Avaamo AI Platform was configured with natural language understanding for intent detection, dialog management to drive multi-turn conversations, and templated training scenarios to support sales enablement and role play exercises. Operational scope centered on customer engagement and sales training teams in India, where the platform handled automated customer responses and structured training interactions. Governance and rollout practices emphasized iterative model training, conversational analytics to refine intents and utterances, and continuous updates to dialog flows to align with evolving customer and sales behaviors. | |
 |
UCHealth | Healthcare | 30000 | $2.3B | United States | Avaamo | Avaamo AI Platform | Chatbots and Conversational AI | 2017 | n/a | In 2017 UCHealth deployed the Avaamo AI Platform to power Livi, a virtual assistant in the Chatbots and Conversational AI category. Livi is an automated self service solution that emulates human interaction to help patients navigate UCHealth locations, doctors, specialties, blogs and events and to answer day to day queries about UCHealth. The Avaamo AI Platform implementation centers on conversational workflows, natural language understanding and personalization to surface information about benefits, lifestyle and patient record questions. Functional capabilities implemented include multi turn dialogue management, intent recognition and contextual response generation to maintain conversational continuity and personalize answers. Deployment architecture exposes Livi across UCHealth channels, with the virtual assistant available through the UCHealth mobile app, smart speakers and uchealth.org, and integrated with UCHealth patient records to provide personalized answers related to a patient’s health information. Operational scope is patient facing services across UCHealth, addressing patient engagement and information access workflows. Governance and rollout emphasis aligned conversational automation with content controls and clinical data access rules so responses reference authorized record fields and appropriate information sources. The deployment of the Avaamo AI Platform at UCHealth demonstrates a Chatbots and Conversational AI implementation that centralizes conversational interfaces for patient engagement across mobile, voice and web channels. |
Buyer Intent: Companies Evaluating Avaamo AI Platform
- University Health, a United States based Healthcare organization with 11000 Employees
- University of Stuttgart, a Germany based Education company with 5576 Employees
- Citizens Energy Group, a United States based Utilities organization with 1100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||