List of Blue Call Contact Center Customers
Aarau, 5000,
Switzerland
Since 2010, our global team of researchers has been studying Blue Call Contact Center customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Blue Call Contact Center for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Blue Call Contact Center for Call Center include: KOMM, a Switzerland based Manufacturing organisation with 120 employees and revenues of $34.0 million, Profi Office, a Switzerland based Professional Services organisation with 180 employees and revenues of $34.0 million, pdc, a Switzerland based Professional Services organisation with 130 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Blue Call Contact Center, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Blue Call Contact Center customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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KOMM | Manufacturing | 120 | $34M | Switzerland | Blue Call | Blue Call Contact Center | Call Center | 2020 | n/a |
In 2020, KOMM deployed Blue Call Contact Center as its Call Center platform to manage contact-center and telephony operations across its Swiss operations. The implementation centers on Blue Call Contact Center for customer service telephony, addressing inbound and outbound voice workflows used by the manufacturing company.
Configuration emphasizes core Call Center capabilities such as call routing and queuing, interactive voice response and agent console functionality, plus reporting and operational monitoring consistent with contact-center operations. Blue Call Contact Center is referenced explicitly by KOMM and the application name appears in operational documentation, indicating use of these standard functional modules.
Operational ownership is subcontracted to Blue Call AG, which KOMM lists for operation and maintenance of the telephone and control system in Switzerland, indicating a managed operations model for telephony and contact-center infrastructure. The deployment impacts customer service and telephony operations within KOMM, with Blue Call AG responsible for ongoing operation and maintenance of the contact-center environment.
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pdc | Professional Services | 130 | $25M | Switzerland | Blue Call | Blue Call Contact Center | Call Center | 2020 | n/a |
In 2020, pdc implemented Blue Call Contact Center as its Call Center application. Blue Call AG is listed in pdc's public AGB subcontractor list for operation and maintenance of telephone control systems, indicating Blue Call supports pdc's contact-center and CRM operations in Switzerland.
Module usage is inferred from the subcontractor listing, specifically Blue Call Contact Center together with operation and maintenance services for telephone control and contact-center functions. Deployment is structured as an outsourced operations model, with Blue Call AG responsible for ongoing operation and maintenance under the subcontractor clause in pdc's AGB. Functional coverage includes contact routing, telephone control system operations, and CRM-facing contact-center workflows supporting pdc's customer service and professional services delivery teams. Integration points are described at a high level in the AGB as support for pdc's contact-center/CRM operations, implying system-level interfacing between Blue Call Contact Center and pdc's CRM and telephony environments within the subcontracted arrangement.
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Profi Office | Professional Services | 180 | $34M | Switzerland | Blue Call | Blue Call Contact Center | Call Center | 2020 | n/a |
In 2020, Profi Office implemented Blue Call Contact Center for its Call Center operations within its Swiss contact-center services. The company AGB and subcontractor provisions explicitly list Blue Call AG for operation and maintenance of telephone-control systems, indicating use of Blue Call Contact Center telephony operations in production.
Blue Call Contact Center deployment centers on telephony operations and contact routing, with inferred use of agent-facing telephony integration, automatic call distribution workflows, and IVR style call handling consistent with Call Center platforms. Governance and operational responsibility are documented through the AGB, which assigns Blue Call AG ongoing operation and maintenance duties for telephone-control systems, positioning Blue Call as the operating subcontractor for Profi Office customer service functions.
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