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Michelin, an e2open customer evaluated Oracle Transportation Management

List of Carrot Quest Chatbot Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
24Carrot Professional Services 10 $1M Indonesia Carrot Quest Carrot Quest Chatbot Chatbots and Conversational AI 2015 n/a
In 2015, 24Carrot implemented Carrot Quest Chatbot on its public website, adopting the Carrot Quest Chatbot to provide customer-facing conversational engagement. The deployment aligns with the Chatbots and Conversational AI category and used an embedded on-site widget model to present scripted conversational flows, contextual prompts, session tracking, and lead capture. Configuration emphasized conversational flow authoring, message targeting, automated routing rules, and analytics instrumentation, enabling marketing, sales, and support functions to manage and review customer interactions. For a 10-person professional services firm this implementation reflected a low-overhead SaaS delivery profile with client-side embed and cloud-hosted processing, and governance concentrated on a small team responsible for script versioning and iterative tuning of conversation templates.
Alloka Professional Services 10 $1M Russia Carrot Quest Carrot Quest Chatbot Chatbots and Conversational AI 2020 n/a
In 2020, Alloka deployed Carrot Quest Chatbot on their website, adopting a Chatbots and Conversational AI capability to handle incoming web inquiries and engagement. The deployment uses an embeddable JavaScript chat widget integrated into site pages, routing conversational sessions through Carrot Quest cloud-hosted services and capturing session-level engagement metadata. The implementation is website-focused and targets customer-facing touchpoints rather than internal back-office systems. Carrot Quest Chatbot was configured with conversational flows, form-based lead capture, targeted message triggers, and session tracking to support customer support and lead generation workflows. Alloka's use of Carrot Quest Chatbot, a Chatbots and Conversational AI solution, centers on customer support and sales lead capture functions, with content, prompts, and flow changes managed through the application console. Governance and operational control are oriented to web operations and marketing teams, and no additional system integrations beyond the website embed were specified in the source.
Almaz Retail 100 $10M Russia Carrot Quest Carrot Quest Chatbot Chatbots and Conversational AI 2018 n/a
In 2018, Almaz deployed Carrot Quest Chatbot on its public website to provide on-site conversational support. The Carrot Quest Chatbot serves as a Chatbots and Conversational AI implementation embedded as a web widget, delivering session-based messaging, conversational flows, and automated FAQ handling for retail customers. Deployment scope centered on the customer-facing website, where the Carrot Quest Chatbot handles initial customer inquiries, lead capture workflows, and escalation to human agents through configured routing rules. Configuration and ongoing tuning are performed in the Carrot Quest Chatbot management console by Almaz staff, focusing on conversation flow configuration, message templates, and analytics instrumentation to support online customer service and sales functions.
Altei Retail 100 $10M Russia Carrot Quest Carrot Quest Chatbot Chatbots and Conversational AI 2018 n/a
In 2018, Altei deployed Carrot Quest Chatbot on its website, implementing Carrot Quest Chatbot as the primary conversational layer for the online storefront. The deployment sits within the retail context in Russia and is explicitly categorized as Chatbots and Conversational AI, addressing customer engagement, online order support, and FAQ automation for the e commerce site https://www.aptekanalermontova.ru/. Configuration emphasized conversational flows, intent based routing, scripted FAQ responses, and lead capture capabilities, reflecting typical Chatbots and Conversational AI functional modules. The Carrot Quest Chatbot was embedded into site pages as a web widget to deliver real time chat interactions, manage dialogue trees, and capture visitor context for follow up, with analytics instrumentation to monitor conversational activity. Operational ownership was assigned to Altei’s online customer service and e commerce teams, who maintained bot dialogue content, escalation rules, and iterative flow updates. Governance focused on updating messaging templates and routing rules to reflect retail workflows and order support processes, with the implementation scope confined to the website channel in Russia and managed internally by Altei staff.
An-Go Retail 82 $9M Russia Carrot Quest Carrot Quest Chatbot Chatbots and Conversational AI 2018 n/a
In 2018, An-Go implemented Carrot Quest Chatbot on its website. The Carrot Quest Chatbot is a web-embedded conversational layer used by the retailer to handle on-site customer inquiries and basic sales assistance, aligning with the Chatbots and Conversational AI category. Implementation centered on conversational flow configuration and automated response modules, with standard capabilities such as scripted dialogue trees, FAQ automation, lead capture forms, session context retention, and user segmentation. The Carrot Quest Chatbot was configured to present entry points across product pages and checkout pathways to surface assistance where customers are most engaged. Deployment is client-side through the website front end, operating as an interactive widget available during browsing sessions. Operational coverage focuses on e-commerce and customer service workflows, with the chatbot acting as a first touch for inquiries and routing complex issues to human agents according to configured escalation triggers. Governance was structured around content and conversational updates managed by customer service and marketing stakeholders, with iterative tuning of dialogue scripts and response logic to reflect product changes and seasonal campaigns. An-Go uses Carrot Quest Chatbot as a Chatbots and Conversational AI application to support customer service and online engagement functions.
Professional Services 15 $1M Russia Carrot Quest Carrot Quest Chatbot Chatbots and Conversational AI 2023 n/a
Retail 100 $7M Russia Carrot Quest Carrot Quest Chatbot Chatbots and Conversational AI 2018 n/a
Distribution 54 $18M Russia Carrot Quest Carrot Quest Chatbot Chatbots and Conversational AI 2020 n/a
Consumer Packaged Goods 10 $2M Laos Carrot Quest Carrot Quest Chatbot Chatbots and Conversational AI 2017 n/a
Banking and Financial Services 4091 $1.1B Russia Carrot Quest Carrot Quest Chatbot Chatbots and Conversational AI 2019 n/a
Showing 1 to 10 of 49 entries

Buyer Intent: Companies Evaluating Carrot Quest Chatbot

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Carrot Quest Chatbot. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Carrot Quest Chatbot for Chatbots and Conversational AI include:

  1. Affordable Housing Concepts, a United States based Construction and Real Estate organization with 30 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Company Industry Employees Revenue Country Evaluated
Affordable Housing Concepts Construction and Real Estate 30 $12M United States 2025-07-24
FAQ - APPS RUN THE WORLD Carrot Quest Chatbot Coverage

Carrot Quest Chatbot is a Chatbots and Conversational AI solution from Carrot Quest.

Companies worldwide use Carrot Quest Chatbot, from small firms to large enterprises across 21+ industries.

Organizations such as Vkusvill Russia, VELUX, Bank Saint Petersburg, VELUX Australia and IBS DataFort Russia are recorded users of Carrot Quest Chatbot for Chatbots and Conversational AI.

Companies using Carrot Quest Chatbot are most concentrated in Retail, Construction and Real Estate and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Carrot Quest Chatbot are most concentrated in Russia, Denmark and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Carrot Quest Chatbot across Americas, EMEA, and APAC.

Companies using Carrot Quest Chatbot range from small businesses with 0-100 employees - 89.8%, to mid-sized firms with 101-1,000 employees - 4.08%, large organizations with 1,001-10,000 employees - 2.04%, and global enterprises with 10,000+ employees - 4.08%.

Customers of Carrot Quest Chatbot include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Carrot Quest Chatbot customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.