List of CentralSquare Unify Customers
CentralSquare Technologies
1000 Business Center Drive,
Lake Mary, 32746, FL,
United States
Lake Mary, 32746, FL,
United States
1 800-727-8088
Professional Services
2200
$320M
Since 2010, our global team of researchers has been studying CentralSquare Unify customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CentralSquare Unify for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CentralSquare Unify for Collaboration include: City of Cincinnati, OH, a United States based Government organisation with 5000 employees and revenues of $1.15 billion, West Chester University, a United States based Education organisation with 1900 employees and revenues of $422.0 million, Richton Park Fire Department, a United States based Government organisation with 100 employees and revenues of $25.0 million, Tinley Park Fire Department, a United States based Government organisation with 125 employees and revenues of $20.0 million, Hamilton County 911, a United States based Government organisation with 175 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using CentralSquare Unify, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Blue Island Fire Department | Government | 25 | $3M | United States | CentralSquare | CentralSquare Unify | Collaboration | 2024 | n/a |
In 2024 Blue Island Fire Department implemented CentralSquare Unify in the Collaboration category to link disparate computer aided dispatch systems and accelerate mutual aid coordination across Chicago suburbs. The deployment focuses on dispatch operations, automating backup requests for neighboring units and enabling faster unit selection when jurisdictions use different CAD platforms.
CentralSquare Unify was configured to perform automated backup request workflows and interagency incident notification, reducing the manual radio and telephone calls previously required to request nearby units. The implementation emphasizes collaboration capabilities common to the Collaboration category, including real time availability awareness, automated request orchestration, and rule based routing of closest or best equipped units.
The project was deployed as a regional bridging layer that connects existing computer aided dispatch systems without requiring a uniform replacement of each department s CAD software. Operational coverage includes about 20 participating communities in the south suburban Chicago region, with Orland Park Fire Protection District leading the effort and Blue Island participating as one of the communities linked by the system.
Governance and rollout followed a multi year program funded in part by a 600000 dollar state grant and described as a three year initiative by participating agencies. Reported outcomes include an expected average reduction of two minutes per call in response time, and the configuration is intended to lower barriers to cross jurisdiction resource sharing while preserving each agency s existing dispatch platform.
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City of Cincinnati, OH | Government | 5000 | $1.2B | United States | CentralSquare | CentralSquare Unify | Collaboration | 2025 | n/a |
In 2025, the City of Cincinnati, OH went live with CentralSquare Unify, implementing a Collaboration solution that links multiple public safety dispatch centers across Southwest Ohio. The deployment included City of Cincinnati, Hamilton County Communications, Warren County Communications, West Chester Communications, and Northeast Communications, forming a regional CAD-to-CAD network intended to support cross-jurisdictional emergency response.
CentralSquare Unify was configured as a CAD-to-CAD interoperability layer providing real-time data sharing, mutual aid dispatch workflows, officer-in-distress alert propagation, and shared incident status updates. The implementation represents CentralSquare’s first Pro to Enterprise CAD-to-CAD connection, indicating configuration work to orchestrate message exchange and synchronized incident records between Pro and Enterprise CAD instances.
Integrations centered on connecting participating dispatch centers’ CAD systems into a unified operational network, enabling immediate cross-jurisdiction dispatching and access to distributed resources without procedural delays. The operational coverage explicitly targets emergency dispatch and public safety communications across the named Southwest Ohio counties, with additional agencies expected to join and expand the network’s reach.
Governance and rollout were managed through a regional project structure with a Southwest Ohio CAD-to-CAD Project Manager and participating telecommunications leadership coordinating activation and validation steps across agencies. Reported outcomes include real-time incident sharing and at least one documented rapid cross-county response to an officer-in-distress alert, demonstrating the Collaboration capabilities of CentralSquare Unify in live operations.
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Frankfort Fire Department, KY | Government | 91 | $6M | United States | CentralSquare | CentralSquare Unify | Collaboration | 2024 | n/a |
In 2024, Frankfort Fire Department, KY implemented CentralSquare Unify as a Collaboration application to operationalize cross-jurisdictional dispatch coordination and mutual aid workflows. The deployment focuses on linking the department's dispatch operations with neighboring computer-aided dispatch systems to automate backup requests and reduce manual interagency callouts. CentralSquare Unify is presented as the orchestration layer for dispatch, restating CentralSquare Unify within the platform environment and the Collaboration category.
The implementation configures automated backup request capabilities, an interoperability engine for disparate CAD protocols, and real-time unit availability and status sharing to support incident assignment and resource staging. Configuration work centered on normalizing incident data fields, automating mutual aid notifications, and embedding dispatcher workflow automation consistent with Collaboration functional terminology and common CAD-to-CAD integration patterns.
Integrations are limited to existing computer-aided dispatch systems used by neighboring jurisdictions and do not require procurement of a single uniform CAD, enabling orchestration across multiple vendor systems. Operational coverage emphasizes emergency dispatch and field response functions and requires updated mutual aid agreements and coordinated dispatch governance across participating agencies. Deployments of CentralSquare Unify in Chicago area southern suburbs in 2024 reported average response time reductions of about two minutes per call, a cited outcome from parallel implementations in the provided context.
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Hamilton County 911 | Government | 175 | $15M | United States | CentralSquare | CentralSquare Unify | Collaboration | 2023 | n/a |
In 2023, Hamilton County 911 deployed CentralSquare Unify as a Collaboration application to expand CAD interoperability across its region. The agency, a longtime CentralSquare customer running CAD Enterprise and 911 call handling solutions, positioned CentralSquare Unify to serve as the technical backbone for a new Tennessee CAD-to-CAD network and to establish cross-agency data sharing across adjacent public safety partners.
The implementation centers on CentralSquare Unify CAD-to-CAD data sharing capabilities, configured to provide real time incident and unit status synchronization, cross-dispatch coordination, and streamlined information handoffs between dispatch consoles. Configuration work focused on mapping incident schemas, normalizing unit and status codes, and enabling console-level workflows that let dispatchers share incident data without reliance on voice transfer, preserving call taking capacity in PSAPs.
Integrations were implemented with the existing CentralSquare CAD Enterprise and 911 call handling systems to enable end to end information flow, and the project scope explicitly targets PSAP operations and first responder coordination across Hamilton County with plans to broaden connectivity to additional Tennessee agencies. The deployment architecture emphasizes a networked CAD topology that links agency instances rather than a centralized incident repository, enabling peer to peer exchange of dispatch records and responder status.
Governance and operational rollout include standing up the Tennessee Unify network, onboarding neighboring agencies, and adjusting dispatch workflows to reduce phone based coordination. Explicit outcomes called out by the agency include increased collaboration between connected public safety agencies and accelerated response times, with Hamilton County 911 acting as the initial Unify node in Tennessee and expecting more agencies to join within the year.
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Hamilton County Communications | Communications | 25 | $4M | United States | CentralSquare | CentralSquare Unify | Collaboration | 2025 | n/a |
In 2025, Hamilton County Communications deployed CentralSquare Unify as part of a multi-agency CAD-to-CAD network connecting the City of Cincinnati, Warren County Communications, West Chester Communications, and Northeast Communications. Hamilton County Communications implemented CentralSquare Unify to provide interoperable Collaboration capabilities for public safety dispatch across Southwest Ohio, aligning the company application category relationship Hamilton County Communications CentralSquare Unify Collaboration public safety dispatch.
The implementation focuses on CentralSquare Unify CAD-to-CAD connectivity, enabling real-time data sharing, unified dispatching, and mutual aid orchestration across participating centers. CentralSquare Unify was configured to propagate critical event alerts, including officer-in-distress notifications, and to allow agencies to update response plans and share resource availability in real time, delivering core Collaboration functionality for emergency communications.
Operational coverage spans multiple county dispatch centers in Southwest Ohio, structured as an interoperable network rather than a single-site deployment. This rollout is the first Pro to Enterprise CAD-to-CAD connection for CentralSquare, and it was executed to link separate public safety dispatch systems into a seamless CAD-to-CAD fabric for cross-jurisdictional incident coordination.
Governance for the rollout involved cross-agency coordination and a dedicated project manager role to validate interoperability and readiness prior to activation. Explicit outcomes reported include faster mutual aid dispatching, reduced response times, and enhanced operational efficiencies, with an early incident where Warren County dispatchers responded immediately to an officer-in-distress alert in neighboring Hamilton County. Additional agencies are expected to join, positioning the Southwest Ohio CAD-to-CAD network as a potential statewide model for collaborative emergency communications.
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Communications | 25 | $6M | United States | CentralSquare | CentralSquare Unify | Collaboration | 2025 | n/a |
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Government | 135 | $15M | United States | CentralSquare | CentralSquare Unify | Collaboration | 2024 | n/a |
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Government | 35 | $4M | United States | CentralSquare | CentralSquare Unify | Collaboration | 2024 | n/a |
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Government | 100 | $25M | United States | CentralSquare | CentralSquare Unify | Collaboration | 2024 | n/a |
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Government | 125 | $20M | United States | CentralSquare | CentralSquare Unify | Collaboration | 2024 | n/a |
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Buyer Intent: Companies Evaluating CentralSquare Unify
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating CentralSquare Unify. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating CentralSquare Unify for Collaboration include:
- Developing Lafayette, a United States based Construction and Real Estate organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD CentralSquare Unify Coverage
CentralSquare Unify is a Collaboration solution from CentralSquare.
Companies worldwide use CentralSquare Unify, from small firms to large enterprises across 21+ industries.
Organizations such as City of Cincinnati, OH, West Chester University, Richton Park Fire Department, Tinley Park Fire Department and Hamilton County 911 are recorded users of
CentralSquare Unify for Collaboration.
Companies using CentralSquare Unify are most concentrated in Government and Education, with adoption spanning over 21 industries.
Companies using CentralSquare Unify are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of CentralSquare Unify across Americas, EMEA, and APAC.
Companies using CentralSquare Unify range from small businesses with 0-100 employees - 61.54%, to mid-sized firms with 101-1,000 employees - 23.08%, large organizations with 1,001-10,000 employees - 15.38%, and global enterprises with 10,000+ employees - 0%.
Customers of CentralSquare Unify include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified CentralSquare Unify customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Collaboration.