List of CIS Utility Billing Customers
Continental Utility Solutions
300 S Church St Ste 200,
Jonesboro, 72401-2904, AR,
United States
Jonesboro, 72401-2904, AR,
United States
1 800-240-1420
Professional Services
23
$3M
Since 2010, our global team of researchers has been studying CIS Utility Billing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CIS Utility Billing for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CIS Utility Billing for Utilities Customer Care and Billing include: City of Sacramento, a United States based Government organisation with 4774 employees and revenues of $1.35 billion, North Slope Borough, a United States based Government organisation with 1039 employees and revenues of $544.0 million, City of Wilmer, TX, a United States based Government organisation with 150 employees and revenues of $18.0 million, City of Kosciusko, MS, a United States based Government organisation with 100 employees and revenues of $14.0 million, Plaquemines Parish, LA, a United States based Government organisation with 100 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using CIS Utility Billing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The CIS Utility Billing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Blooming Grove | Government | 50 | $5M | United States | CUSI | CIS Utility Billing | Utilities Customer Care and Billing | 2014 | n/a |
In 2014, the City of Blooming Grove implemented CIS Utility Billing from CUSI to centralize municipal customer accounts and billing. CIS Utility Billing serves as the primary application in the Utilities Customer Care and Billing category for the municipality, supporting core customer service and utility billing operations for the city government. The deployment targeted the city’s utilities billing office and customer service functions for a small municipal staff environment.
The implementation configured CIS Utility Billing modules commonly used in municipal settings, including the customer information system, meter to cash billing engine, rate engine and invoicing, payment processing and statement generation, service order management, and delinquency workflows. Configuration work included account hierarchies, rate schedules, billing cycles, meter reading interfaces, and scheduled bill runs aligned with municipal billing cadence. Functional automation for bill calculation, statement production, and payment posting was established to support day to day operations, alongside reporting capabilities for finance and operational oversight.
Governance emphasis for the implementation included a centralized account master, role based access controls, and separation of duties between customer service and finance. The rollout followed a phased approach within municipal operations, with configuration management and staff training timed to billing cycle transitions. Operational coverage focused on the billing office, customer service, and finance functions across the municipal organization.
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City of Chiefland, FL | Government | 40 | $3M | United States | CUSI | CIS Utility Billing | Utilities Customer Care and Billing | 2019 | n/a |
In 2019, City of Chiefland, FL implemented CIS Utility Billing to support municipal utility account management and billing, aligning with the Utilities Customer Care and Billing category and addressing the citys customer billing operations. The CIS Utility Billing deployment was focused on customer-facing account services and electronic bill presentment for the municipal utilities function.
CIS Utility Billing was configured to provide core customer account management, billing and invoicing, e-billing, and an online payment workflow exposed on the city website. The implementation includes a customer self-service login and payment portal accessible from the citys site, enabling online payments and account lookups through the vendor provided web interface.
Operational ownership sits with the citys utility billing and customer service functions, centralizing billing processes and standardizing account workflows for municipal utilities. Governance changes emphasized online customer interactions and centralized invoice generation, while system configuration reflected typical Utilities Customer Care and Billing capabilities for a small municipal utility environment.
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City of Cowarts, AL | Government | 40 | $3M | United States | CUSI | CIS Utility Billing | Utilities Customer Care and Billing | 2017 | n/a |
In 2017 City of Cowarts, AL deployed CIS Utility Billing to provide online customer account access and centralized utility billing functions. The deployment is categorized under Utilities Customer Care and Billing and the CIS Utility Billing application is surfaced directly on the municipal website to support resident login and self-service account interactions.
CIS Utility Billing was configured to support core utilities customer care workflows including customer account management, bill calculation and invoice generation, payment processing, and service order tracking. Configuration reflects a municipal scale implementation appropriate for a small government organization, with form-based account screens and billing cycle automation typical of the Utilities Customer Care and Billing category.
The implementation integrates the CIS Utility Billing application with the City of Cowarts website for customer authentication and portal access, enabling utility clerks and public customers to interact with accounts online. Operational ownership is centered in the municipal utility and finance functions, with governance focused on centralized billing operations, web access controls, and standard utility billing workflows.
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City of Kosciusko, MS | Government | 100 | $14M | United States | CUSI | CIS Utility Billing | Utilities Customer Care and Billing | 2020 | n/a |
In 2020 City of Kosciusko, MS deployed CIS Utility Billing in a Utilities Customer Care and Billing implementation. The CIS Utility Billing application is provisioned for public access via the municipal website and drives online account access and payments through the city's customer portal. The deployment supports the city of Kosciusko's municipal utility operations and is the primary system for resident billing and online payment workflows.
The implementation includes customer account management, billing and payment processing modules, and a customer facing portal configured for municipal rate structures and service point billing consistent with Utilities Customer Care and Billing functionality. The system is integrated with the city website for payment and account access and is operated by the utilities billing office, customer service, and finance staff to manage billing cycles and payment reconciliation. Governance centers on centralized utility billing operations and web based customer self service, with configuration focused on municipal billing rules and customer communication workflows.
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City of Madison, FL | Government | 40 | $3M | United States | CUSI | CIS Utility Billing | Utilities Customer Care and Billing | 2019 | n/a |
In 2019, City of Madison, FL deployed CIS Utility Billing under the Utilities Customer Care and Billing category. The implementation is exposed through a web-hosted customer portal reachable at cityofmadisonfl.azurewebsites.net, providing a public account login surface for residents. The rollout targeted municipal utilities billing and customer service functions across the city's utilities department.
CIS Utility Billing was configured to deliver core Utilities Customer Care and Billing capabilities, including account management, billing cycle processing, invoice presentment, payment posting, and an online customer self-service portal. Implementations reflect standard municipal workflows for service account provisioning, bill calculation and notice generation, with configuration tailored to a small municipality operational scale.
The deployment architecture centers on a web-accessible application integrated with the city website for customer authentication and account access. Operational ownership is within the city's utilities and finance teams, supporting day-to-day billing, customer inquiries, and revenue collection processes. Governance and workflow updates focused on centralizing billing operations and enabling customer self-service through the CIS Utility Billing application.
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Government | 65 | $5M | United States | CUSI | CIS Utility Billing | Utilities Customer Care and Billing | 2019 | n/a |
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Government | 4774 | $1.3B | United States | CUSI | CIS Utility Billing | Utilities Customer Care and Billing | 2009 | n/a |
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Government | 55 | $3M | United States | CUSI | CIS Utility Billing | Utilities Customer Care and Billing | 2020 | n/a |
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Government | 120 | $11M | United States | CUSI | CIS Utility Billing | Utilities Customer Care and Billing | 2017 | n/a |
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Government | 100 | $9M | United States | CUSI | CIS Utility Billing | Utilities Customer Care and Billing | 2018 | n/a |
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Showing 1 to 10 of 19 entries
Buyer Intent: Companies Evaluating CIS Utility Billing
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating CIS Utility Billing. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating CIS Utility Billing for Utilities Customer Care and Billing include:
- El Paso Water, a United States based Utilities organization with 890 Employees
- Texas A&M University-Kingsville, a United States based Education company with 993 Employees
- FundsIndia, a India based Banking and Financial Services organization with 350 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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El Paso Water | Utilities | 890 | $178M | United States | 2026-02-13 |
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Texas A&M University-Kingsville | Education | 993 | $120M | United States | 2025-11-19 |
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FundsIndia | Banking and Financial Services | 350 | $40M | India | 2025-08-26 |
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Professional Services | 10 | $1M | United States | 2025-02-04 |
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Professional Services | 30 | $3M | United States | 2024-12-22 |
FAQ - APPS RUN THE WORLD CIS Utility Billing Coverage
CIS Utility Billing is a Utilities Customer Care and Billing solution from CUSI.
Companies worldwide use CIS Utility Billing, from small firms to large enterprises across 21+ industries.
Organizations such as City of Sacramento, North Slope Borough, City of Wilmer, TX, City of Kosciusko, MS and Plaquemines Parish, LA are recorded users of
CIS Utility Billing for Utilities Customer Care and Billing.
Companies using CIS Utility Billing are most concentrated in Government, with adoption spanning over 21 industries.
Companies using CIS Utility Billing are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of CIS Utility Billing across Americas, EMEA, and APAC.
Companies using CIS Utility Billing range from small businesses with 0-100 employees - 78.95%, to mid-sized firms with 101-1,000 employees - 10.53%, large organizations with 1,001-10,000 employees - 10.53%, and global enterprises with 10,000+ employees - 0%.
Customers of CIS Utility Billing include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified CIS Utility Billing customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Utilities Customer Care and Billing.