List of Cisco Expressway Customers
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Since 2010, our global team of researchers has been studying Cisco Expressway customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cisco Expressway for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cisco Expressway for Collaboration include: Scotiabank, a Canada based Banking and Financial Services organisation with 86746 employees and revenues of $24.55 billion, Clayco, a United States based Construction and Real Estate organisation with 3500 employees and revenues of $5.80 billion, Stanislaus County Sheriff's Department, a United States based Government organisation with 700 employees and revenues of $120.0 million, Integrated Care 24, a United Kingdom based Healthcare organisation with 1366 employees and revenues of $99.7 million and many others.
Contact us if you need a completed and verified list of companies using Cisco Expressway, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cisco Expressway customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Clayco | Construction and Real Estate | 3500 | $5.8B | United States | Cisco Systems | Cisco Expressway | Collaboration | 2021 | n/a |
In 2021, Clayco implemented Cisco Expressway as part of a consolidation onto Webex to standardize conferencing across its United States project offices. Cisco Expressway was deployed to support Collaboration and hybrid work processes, integrating on-premise endpoints to provide a consistent meeting experience for project teams and external partners.
The Cisco Expressway deployment focused on edge connectivity and session traversal capabilities to enable interoperability between room systems and the Webex cloud. Configuration work centered on unifying signaling and media paths, simplifying endpoint registration and management, and enabling secure connectivity for remote participants and third party endpoints.
Integrations included Cisco Expressway working jointly with Webex to bridge cloud and on-premise conferencing infrastructure, supporting interoperability with existing endpoints and external partners. Operational scope was project offices across the United States, with business functions impacted including project decision-making workflows and remote collaboration for design and construction teams.
Governance changes emphasized centralized endpoint interoperability and streamlined support processes to reduce heterogeneous tool complexity. The move consolidated multiple conferencing tools onto Webex while using Cisco Expressway to enable consistent hybrid collaboration across project offices, which reduced support complexity and improved project decision-making and remote collaboration as reported by Clayco.
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Integrated Care 24 | Healthcare | 1366 | $100M | United Kingdom | Cisco Systems | Cisco Expressway | Collaboration | 2020 | Tesrex |
In 2020, Integrated Care 24 deployed Cisco Expressway to enable remote agent connectivity and Webex collaboration as part of its coronavirus response in the United Kingdom. Tesrex delivered the engagement, and the deployment specifically supported contact centre and remote work process areas allowing remote staff to receive patient calls and participate in remote clinical workflows.
Cisco Expressway was configured as an edge collaboration gateway to provide secure remote access and to broker Webex collaboration sessions for agents and clinicians. The implementation emphasized remote agent connectivity and rapid license provisioning, with Cisco Expressway used to streamline scaling for urgent care operations.
Operational coverage focused on contact centre operations and remote clinical teams across the United Kingdom, integrating Cisco Expressway with existing contact centre workflows and Webex collaboration tooling. This deployment directly impacted business functions in patient intake, triage, and telehealth coordination, supporting continuous inbound patient calling activity while staff worked remotely.
Governance and rollout were delivered by Tesrex, with configuration and provisioning processes adjusted to accelerate license assignment and capacity scaling during the urgent care surge. The deployment of Cisco Expressway for Collaboration enabled faster onboarding of remote agents, and it was used to maintain continuity of contact centre and clinical remote work during the public health response.
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Scotiabank | Banking and Financial Services | 86746 | $24.5B | Canada | Cisco Systems | Cisco Expressway | Collaboration | 2017 | n/a |
In 2017 Scotiabank deployed Cisco Expressway as part of its Collaboration estate to support enterprise voice and video and secure remote access. The Cisco Expressway implementation provided edge traversal and session management capabilities, enabling SIP and H.323 session traversal, device registration at the enterprise edge, and secure traversal for remote endpoints. Configuration focused on Expressway components for traversal and session brokering to enable interoperability and signaling continuity across the bank's unified communications landscape.
Operational coverage integrated Cisco Expressway with Skype for Business, Microsoft Teams and O365 to support enterprise calling and video workflows, with the collaboration engineering team responsible for configuration, certificate management, and ongoing lifecycle operations. Governance and operational workflow centralized control of call routing, access policies and interoperability rules within the bank's collaboration engineering practice, maintaining Cisco Expressway as a core component of Scotiabank Collaboration infrastructure.
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Government | 700 | $120M | United States | Cisco Systems | Cisco Expressway | Collaboration | 2020 | Telcion Communications Group |
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