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List of Click4Assistance Customers

Click4Assistance
Location
11 Lords Court,
Basildon, SS13 1SS,
United Kingdom
Website
https://www.click4assistance.co.uk/
Phone
44 84 5123-5871
Artw industry
Professional Services
Employee
10
Revenue
$1M

Since 2010, our global team of researchers has been studying Click4Assistance customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Click4Assistance for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Click4Assistance for Chatbots and Conversational AI include: NHS, a United Kingdom based Healthcare organisation with 1297455 employees and revenues of $200.00 billion, Leeds Beckett University, a United Kingdom based Education organisation with 2900 employees and revenues of $6.62 billion, Norfolk County Council, a United Kingdom based Government organisation with 22000 employees and revenues of $3.50 billion, UK Power Networks, a United Kingdom based Utilities organisation with 5960 employees and revenues of $1.83 billion, Kingdom Services Group Ltd, a United Kingdom based Professional Services organisation with 6000 employees and revenues of $1.50 billion and many others.

Contact us if you need a completed and verified list of companies using Click4Assistance, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Click4Assistance customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Allergy Research Professional Services 6 $2M United Kingdom Click4Assistance Click4Assistance Chatbots and Conversational AI 2017 n/a
In 2017, Allergy Research implemented Click4Assistance as a web-facing engagement tool on its public website. Click4Assistance was provisioned as a Chatbots and Conversational AI solution to provide real-time visitor engagement and customer support interactions through an embedded website widget. The deployment focused on a lightweight, hosted architecture suitable for a six person professional services organization, with the application running in a browser-based agent console and a configurable site widget for anonymous and authenticated visitors. Configuration emphasized Chatbots and Conversational AI capabilities including proactive chat invitations, scripted message flows, canned responses, session transcripts, and a routing model that directs chats to designated internal responders. Administrative controls were set up to manage user access, canned message libraries, and basic conversation reporting to inform support workflows, while escalation workflows were formalized to move complex inquiries from automated responses to human agents. This positions Allergy Research, Click4Assistance, Chatbots and Conversational AI as the primary web channel for customer support and visitor engagement on its site.
B3Living Non Profit 180 $35M United Kingdom Click4Assistance Click4Assistance Chatbots and Conversational AI 2021 n/a
In 2021, B3Living implemented Click4Assistance as a web-facing conversational interface. Click4Assistance is deployed in the Chatbots and Conversational AI category and is embedded on the B3Living public website to handle visitor inquiries and digital engagement. The implementation configures common Chatbots and Conversational AI capabilities including a real-time web chat widget, automated conversational workflows, canned responses, and agent escalation routing to support customer service and digital engagement teams. Operational governance focuses on conversational script management, session monitoring and analytics for ongoing tuning, with day to day ownership by online services and customer support functions.
Birmingham City Students' Union Non Profit 59 $54M United Kingdom Click4Assistance Click4Assistance Chatbots and Conversational AI 2022 n/a
In 2022, Birmingham City Students' Union implemented Click4Assistance on its website. Click4Assistance is deployed as a Chatbots and Conversational AI solution to handle website-based student enquiries and member engagement, providing initial automated triage and escalation to human agents when required. Configuration work centered on conversational workflows and automated response scripts, contact capture forms and chat routing to staff, aligning Click4Assistance to student services and membership operations. Governance established procedures for chat monitoring, escalation protocols and template maintenance, with staffing responsibilities assigned to front-line student engagement teams, and the deployment remained focused on the public website and customer facing interaction layer.
Construction and Real Estate 255 $54M United Kingdom Click4Assistance Click4Assistance Chatbots and Conversational AI 2020 n/a
Education 700 $170M United Kingdom Click4Assistance Click4Assistance Chatbots and Conversational AI 2015 n/a
Manufacturing 101 $25M United Kingdom Click4Assistance Click4Assistance Chatbots and Conversational AI 2022 n/a
Healthcare 7704 $1.2B United Kingdom Click4Assistance Click4Assistance Chatbots and Conversational AI 2016 n/a
Professional Services 33 $2M United Kingdom Click4Assistance Click4Assistance Chatbots and Conversational AI 2020 n/a
Retail 3000 $632M United Kingdom Click4Assistance Click4Assistance Chatbots and Conversational AI 2021 n/a
Automotive 70 $54M United Kingdom Click4Assistance Click4Assistance Chatbots and Conversational AI 2017 n/a
Showing 1 to 10 of 95 entries

Buyer Intent: Companies Evaluating Click4Assistance

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FAQ - APPS RUN THE WORLD Click4Assistance Coverage

Click4Assistance is a Chatbots and Conversational AI solution from Click4Assistance.

Companies worldwide use Click4Assistance, from small firms to large enterprises across 21+ industries.

Organizations such as NHS, Leeds Beckett University, Norfolk County Council, UK Power Networks and Kingdom Services Group Ltd are recorded users of Click4Assistance for Chatbots and Conversational AI.

Companies using Click4Assistance are most concentrated in Healthcare, Education and Government, with adoption spanning over 21 industries.

Companies using Click4Assistance are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Click4Assistance across Americas, EMEA, and APAC.

Companies using Click4Assistance range from small businesses with 0-100 employees - 37.89%, to mid-sized firms with 101-1,000 employees - 40%, large organizations with 1,001-10,000 employees - 18.95%, and global enterprises with 10,000+ employees - 3.16%.

Customers of Click4Assistance include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Click4Assistance customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.