List of Clinc AI Platform Customers
Clinc, Inc.
200 S. First Street,
Ann Arbor, 48104, MI,
United States
Ann Arbor, 48104, MI,
United States
1 734-492-0618
Professional Services
120
$20M
Since 2010, our global team of researchers has been studying Clinc AI Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Clinc AI Platform for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Clinc AI Platform for Chatbots and Conversational AI include: USAA (United Services Automobile Association), a United States based Insurance organisation with 38000 employees and revenues of $48.60 billion, Ford Motor Company, a United States based Automotive organisation with 175000 employees and revenues of $18.73 billion, Turkish is Bank, a Turkey based Banking and Financial Services organisation with 20329 employees and revenues of $6.92 billion, Landmark Credit Union, a United States based Banking and Financial Services organisation with 1035 employees and revenues of $356.0 million, Dannemora Federal Credit Union, a United States based Banking and Financial Services organisation with 44 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Clinc AI Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Artificial Intelligence software purchases.
The Clinc AI Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Artificial Intelligence software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dannemora Federal Credit Union | Banking and Financial Services | 44 | $5M | United States | Clinc AI | Clinc AI Platform | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Dannemora Federal Credit Union deployed Clinc AI Platform on their website. The deployment uses Chatbots and Conversational AI to provide member-facing conversational self-service and guided support directly within the credit union web channel.
Implementation centered on conversational modules typical of the Clinc AI Platform, including natural language understanding, intent recognition, dialogue management, and knowledge base driven FAQ handling. The Clinc AI Platform was configured to manage session context across multi turn conversations, handle common account and service inquiries, and provide escalation paths to human support when required.
Operational scope is the customer facing website, positioning the application to impact member support and digital channel experience rather than back office processing. Internal governance is organized around knowledge base curation, intent taxonomy management, and ongoing model retraining to keep conversational intents aligned with member queries and business rules.
Dannemora Federal Credit Union using Clinc AI Platform as Chatbots and Conversational AI centralizes web based conversational interactions for member service and digital support. Ongoing operations emphasize conversational tuning, content governance, and preparing the platform for phased expansion within digital channels.
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Ford Motor Company | Automotive | 175000 | $18.7B | United States | Clinc AI | Clinc AI Platform | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Ford Motor Company implemented the Clinc AI Platform as a conversational layer for in-vehicle systems, deploying an application classified under Chatbots and Conversational AI to enhance vehicle user interactions. The Clinc AI Platform was positioned to serve Ford’s infotainment and driver interaction surface, providing a natural language interface for vehicle controls and connected services within automotive contexts.
The implementation emphasized core conversational modules common to Chatbots and Conversational AI deployments, including natural language understanding, intent classification, dialog management, entity extraction, and multi-turn context handling. Integration work focused on interfacing the Clinc AI Platform with in-vehicle software and telematics through application programming interfaces, aligning voice and text input channels with vehicle infotainment and control domains, and requiring coordination across product, vehicle software, and user experience teams for rollout and governance.
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Landmark Credit Union | Banking and Financial Services | 1035 | $356M | United States | Clinc AI | Clinc AI Platform | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Landmark Credit Union implemented Clinc AI Platform to introduce a customer-facing conversational interface on its public website. The deployment targeted digital customer service and online banking support, positioning Clinc AI Platform within the Chatbots and Conversational AI category to handle conversational inquiries and self-service interactions for retail members.
The Clinc AI Platform implementation emphasized core conversational capabilities, including natural language understanding, dialogue management, intent classification, and conversation orchestration. Configuration work focused on banking-aligned conversational flows and scripted escalation points, with ongoing tuning of utterance models and intent libraries to reflect common member queries.
Deployment was executed as a web channel integration hosted on Landmark Credit Union’s website, serving as the primary touchpoint for the implemented conversational service. Operational scope centered on customer service and digital channels, with the web widget designed to handle routine inquiries and route or escalate more complex requests to human support when required.
Governance responsibilities were aligned to Landmark’s digital channels and customer support teams, who manage conversational content, intent labeling, and model refinement cycles. Rollout was organized to ensure iterative updates to conversational scripts and ongoing monitoring of interaction quality through platform analytics provided by Clinc AI Platform.
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Turkish is Bank | Banking and Financial Services | 20329 | $6.9B | Turkey | Clinc AI | Clinc AI Platform | Chatbots and Conversational AI | 2018 | n/a |
In 2018, Turkish is Bank implemented the Clinc AI Platform to introduce conversational banking capabilities across its customer-facing channels. The deployment positioned Clinc AI Platform as the Chatbots and Conversational AI layer supporting retail banking and contact center business functions for Turkish is Bank in Turkey.
The implementation concentrated on core conversational modules common to the category, including natural language understanding, intent classification, dialogue management, multi-turn conversational flows, and Turkish language processing. Clinc AI Platform was configured to handle standard banking conversational workflows such as account inquiries, balance and transaction lookups, product information, and guided self-service interactions.
Operational integration used API-led connectivity to surface conversational features across mobile and web channels, and to interact with core banking systems, customer relationship data, and authentication services. The scope targeted customer service and digital channels, with runtime orchestration occurring at the application layer to route intents and escalate to human agents when needed.
Governance was organized around cross-functional stakeholders in digital channels, contact center operations, security, and compliance, with iterative model tuning and monitoring to manage conversational accuracy and regulatory controls. Rollout followed a phased operationalization approach, emphasizing intent coverage expansion and conversational model refinement while maintaining centralized oversight of dialog policies and access controls.
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USAA (United Services Automobile Association) | Insurance | 38000 | $48.6B | United States | Clinc AI | Clinc AI Platform | Chatbots and Conversational AI | 2017 | n/a |
In 2017, USAA implemented the Clinc AI Platform as a pilot within USAA Labs to evaluate conversational interfaces for banking. The deployment targeted USAA members, roughly 12 million current and former members of the US military and their families, and was categorized under Chatbots and Conversational AI.
The Clinc AI Platform provided natural language understanding and conversational workflows enabling members to perform common banking tasks, request account balances, and query spending patterns with personalized responses, for example money spent at restaurants or in a specific city. Clinc described the solution as a non-chatbot AI that extracts context and intent from natural language rather than matching speech to a limited set of canned answers, and the vendor positioned the capability as Finie, its financial genie personal assistant.
The pilot integrated voice channel access via Amazon Alexa to enable spoken conversations between members and their accounts, and it ran alongside USAA’s earlier website virtual assistant based on Nuance Nina, focusing operationally on member service interactions rather than on core banking system changes. Operational coverage was scoped to USAA Labs for controlled evaluation, with use cases centered on member inquiries and conversational banking workflows.
Governance for the engagement was framed as a pilot intended to better replicate interactions members would have with a USAA service representative on the phone, and USAA stated that what it learned from the pilot would help shape how it views member service in years to come. The implementation links USAA, the Clinc AI Platform, and the Chatbots and Conversational AI category directly to the member service business function.
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Buyer Intent: Companies Evaluating Clinc AI Platform
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Clinc AI Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Clinc AI Platform for Chatbots and Conversational AI include:
- Sohu.com Limited, a China based Professional Services organization with 4900 Employees
- Heckmondwike, a United Kingdom based Manufacturing company with 50 Employees
- Bank of America, a United States based Banking and Financial Services organization with 213000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Sohu.com Limited | Professional Services | 4900 | $836M | China | 2026-01-10 |
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Heckmondwike | Manufacturing | 50 | $3M | United Kingdom | 2024-07-10 |
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Bank of America | Banking and Financial Services | 213000 | $101.9B | United States | 2024-07-02 |
FAQ - APPS RUN THE WORLD Clinc AI Platform Coverage
Clinc AI Platform is a Chatbots and Conversational AI solution from Clinc AI.
Companies worldwide use Clinc AI Platform, from small firms to large enterprises across 21+ industries.
Organizations such as USAA (United Services Automobile Association), Ford Motor Company, Turkish is Bank, Landmark Credit Union and Dannemora Federal Credit Union are recorded users of
Clinc AI Platform for Chatbots and Conversational AI.
Companies using Clinc AI Platform are most concentrated in Insurance, Automotive and Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Clinc AI Platform are most concentrated in United States and Turkey, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Clinc AI Platform across Americas, EMEA, and APAC.
Companies using Clinc AI Platform range from small businesses with 0-100 employees - 20%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 60%.
Customers of Clinc AI Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Clinc AI Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.