List of Conversica AVA.ai Platform Customers
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United States
Since 2010, our global team of researchers has been studying Conversica AVA.ai Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Conversica AVA.ai Platform for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Conversica AVA.ai Platform for Chatbots and Conversational AI include: CenturyLink, a United States based Communications organisation with 42500 employees and revenues of $22.40 billion, LHH Recruitment Solutions, a United States based Professional Services organisation with 8000 employees and revenues of $1.00 billion, Epson, a United States based Manufacturing organisation with 1500 employees and revenues of $500.0 million, Los Angeles Film School, a United States based Education organisation with 800 employees and revenues of $180.0 million, Degreed, a United States based Professional Services organisation with 400 employees and revenues of $170.0 million and many others.
Contact us if you need a completed and verified list of companies using Conversica AVA.ai Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Artificial Intelligence software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bemyeye | Retail | 60 | $8M | United Kingdom | Conversica | Conversica AVA.ai Platform | Chatbots and Conversational AI | 2018 | n/a |
In 2018, Bemyeye deployed the Conversica AVA.ai Platform on its public website. The Conversica AVA.ai Platform is used as Bemyeye Chatbots and Conversational AI to automate customer engagement and lead qualification workflows on the company website, aligning the application to core marketing and customer service functions.
The implementation emphasized cloud-delivered conversational agents configured with automated conversational workflows, intent recognition, and qualification sequencing to handle visitor interactions. Operational scope focused on customer-facing web pages, with day-to-day ownership by marketing and customer service teams and governance established through scripted conversational playbooks and staged rollout across site areas. Conversica AVA.ai Platform was instrumented to retain conversational transcripts and routing actions to support handoff to human agents and to integrate conversational routing into existing customer engagement processes.
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Bospar | Communications | 80 | $18M | United States | Conversica | Conversica AVA.ai Platform | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Bospar implemented Conversica AVA.ai Platform on its website as a customer-facing conversational agent. Conversica AVA.ai Platform is deployed as a Chatbots and Conversational AI solution to automate website-driven conversational engagement, support lead qualification, and sustain asynchronous prospect interactions for marketing and sales functions.
The deployment is a website-embedded configuration leveraging conversational flows, natural language understanding, conversation orchestration, and automated follow-up sequences consistent with Chatbots and Conversational AI capabilities. Implementation scope centers on marketing-led digital engagement, with operational handoff into sales workflows through configured routing and qualification rules, standardized message templates, and escalation protocols. Governance emphasizes ownership by marketing for message design and cadence, with joint operational procedures with sales for human takeover and lead management.
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Cancer Care | Retail | 10 | $1M | United States | Conversica | Conversica AVA.ai Platform | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Cancer Care deployed the Conversica AVA.ai Platform on its public website, adopting a Chatbots and Conversational AI application to automate initial patient engagement and inbound inquiry handling. Conversica AVA.ai Platform is used as a web-embedded conversational assistant to capture visitor intent, initiate scripted and adaptive dialogues, and surface qualifying information for manual follow up by staff.
The deployment uses a cloud hosted Conversica AVA.ai Platform instance embedded in site pages, configured with conversational workflows, natural language understanding for intent detection, and automated follow up sequences to sustain outreach. Operational ownership is concentrated within the small internal communications and support team, with configuration governance focused on conversation templates, escalation triggers for human hand off, and monitoring of session logs and response patterns to manage conversational quality.
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Centennial Gun Club | Retail | 10 | $2M | United States | Conversica | Conversica AVA.ai Platform | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Centennial Gun Club implemented the Conversica AVA.ai Platform on its public website. Centennial Gun Club deployed Conversica AVA.ai Platform, a Chatbots and Conversational AI application, as a cloud hosted conversational agent embedded via a website widget to handle customer-facing engagement and lead capture for its retail operations. The implementation emphasizes a lightweight, SaaS architecture suitable for a small 10 person organization, with the conversational layer orchestrated offsite and delivered through site pages rather than on-premises components.
Configuration and functional scope focus on customer interaction workflows common to the Chatbots and Conversational AI category, including automated lead capture, natural language qualification flows, basic appointment or range booking facilitation, and rule driven handoff to staff. The integration surface described is limited to the website embed and internal notification channels to support front desk and membership sales workflows, reflecting operational coverage across customer service and sales functions. Governance is implemented through defined escalation and human takeover rules to ensure staff intervene on complex or compliance sensitive inquiries, aligning system behavior with small retail operational processes.
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CenturyLink | Communications | 42500 | $22.4B | United States | Conversica | Conversica AVA.ai Platform | Chatbots and Conversational AI | 2017 | x |
In 2017 CenturyLink deployed the Conversica AVA.ai Platform to automate outbound engagement for smaller prospects that did not have assigned sales representatives. The initial implementation concentrated on fronting the sales funnel for underserved account segments, routing automated conversational workflows before any human seller engagement.
The Conversica AVA.ai Platform was configured to run autonomous conversational campaigns using natural language understanding and a lead qualification engine, with campaign templates and orchestration rules tailored to small account outreach. Configuration emphasized automated multi-touch follow up, conversational qualification of interest and intent, and escalation triggers that move qualified prospects to human follow up.
Operational coverage centered on sales development and inside sales functions, specifically targeting prospect pools lacking direct rep assignment. The implementation embedded handoff workflows so that when the Conversica AVA.ai Platform determined a prospect met qualification thresholds, the engagement was escalated to sales for human intervention and continued nurturing.
Governance and process changes included new lead handling rules and cadence governance managed by sales operations, along with ongoing conversational tuning and campaign optimization managed by marketing and demand teams. CenturyLink’s use case demonstrates an application of Chatbots and Conversational AI to automate early stage outreach, standardize qualification, and create structured handoff points into existing sales processes.
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Distribution | 10 | $1M | United States | Conversica | Conversica AVA.ai Platform | Chatbots and Conversational AI | 2021 | n/a |
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Professional Services | 250 | $27M | United States | Conversica | Conversica AVA.ai Platform | Chatbots and Conversational AI | 2018 | n/a |
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Professional Services | 100 | $10M | United States | Conversica | Conversica AVA.ai Platform | Chatbots and Conversational AI | 2019 | n/a |
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Banking and Financial Services | 61 | $12M | United States | Conversica | Conversica AVA.ai Platform | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 400 | $170M | United States | Conversica | Conversica AVA.ai Platform | Chatbots and Conversational AI | 2022 | n/a |
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Buyer Intent: Companies Evaluating Conversica AVA.ai Platform
- Onramp Lab, a Taiwan based Professional Services organization with 70 Employees
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