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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Conversica AVA.ai Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Bemyeye Retail 60 $8M United Kingdom Conversica Conversica AVA.ai Platform Chatbots and Conversational AI 2018 n/a
In 2018, Bemyeye deployed the Conversica AVA.ai Platform on its public website. The Conversica AVA.ai Platform is used as Bemyeye Chatbots and Conversational AI to automate customer engagement and lead qualification workflows on the company website, aligning the application to core marketing and customer service functions. The implementation emphasized cloud-delivered conversational agents configured with automated conversational workflows, intent recognition, and qualification sequencing to handle visitor interactions. Operational scope focused on customer-facing web pages, with day-to-day ownership by marketing and customer service teams and governance established through scripted conversational playbooks and staged rollout across site areas. Conversica AVA.ai Platform was instrumented to retain conversational transcripts and routing actions to support handoff to human agents and to integrate conversational routing into existing customer engagement processes.
Bospar Communications 80 $18M United States Conversica Conversica AVA.ai Platform Chatbots and Conversational AI 2019 n/a
In 2019, Bospar implemented Conversica AVA.ai Platform on its website as a customer-facing conversational agent. Conversica AVA.ai Platform is deployed as a Chatbots and Conversational AI solution to automate website-driven conversational engagement, support lead qualification, and sustain asynchronous prospect interactions for marketing and sales functions. The deployment is a website-embedded configuration leveraging conversational flows, natural language understanding, conversation orchestration, and automated follow-up sequences consistent with Chatbots and Conversational AI capabilities. Implementation scope centers on marketing-led digital engagement, with operational handoff into sales workflows through configured routing and qualification rules, standardized message templates, and escalation protocols. Governance emphasizes ownership by marketing for message design and cadence, with joint operational procedures with sales for human takeover and lead management.
Cancer Care Retail 10 $1M United States Conversica Conversica AVA.ai Platform Chatbots and Conversational AI 2020 n/a
In 2020, Cancer Care deployed the Conversica AVA.ai Platform on its public website, adopting a Chatbots and Conversational AI application to automate initial patient engagement and inbound inquiry handling. Conversica AVA.ai Platform is used as a web-embedded conversational assistant to capture visitor intent, initiate scripted and adaptive dialogues, and surface qualifying information for manual follow up by staff. The deployment uses a cloud hosted Conversica AVA.ai Platform instance embedded in site pages, configured with conversational workflows, natural language understanding for intent detection, and automated follow up sequences to sustain outreach. Operational ownership is concentrated within the small internal communications and support team, with configuration governance focused on conversation templates, escalation triggers for human hand off, and monitoring of session logs and response patterns to manage conversational quality.
Centennial Gun Club Retail 10 $2M United States Conversica Conversica AVA.ai Platform Chatbots and Conversational AI 2022 n/a
In 2022, Centennial Gun Club implemented the Conversica AVA.ai Platform on its public website. Centennial Gun Club deployed Conversica AVA.ai Platform, a Chatbots and Conversational AI application, as a cloud hosted conversational agent embedded via a website widget to handle customer-facing engagement and lead capture for its retail operations. The implementation emphasizes a lightweight, SaaS architecture suitable for a small 10 person organization, with the conversational layer orchestrated offsite and delivered through site pages rather than on-premises components. Configuration and functional scope focus on customer interaction workflows common to the Chatbots and Conversational AI category, including automated lead capture, natural language qualification flows, basic appointment or range booking facilitation, and rule driven handoff to staff. The integration surface described is limited to the website embed and internal notification channels to support front desk and membership sales workflows, reflecting operational coverage across customer service and sales functions. Governance is implemented through defined escalation and human takeover rules to ensure staff intervene on complex or compliance sensitive inquiries, aligning system behavior with small retail operational processes.
CenturyLink Communications 42500 $22.4B United States Conversica Conversica AVA.ai Platform Chatbots and Conversational AI 2017 x
In 2017 CenturyLink deployed the Conversica AVA.ai Platform to automate outbound engagement for smaller prospects that did not have assigned sales representatives. The initial implementation concentrated on fronting the sales funnel for underserved account segments, routing automated conversational workflows before any human seller engagement. The Conversica AVA.ai Platform was configured to run autonomous conversational campaigns using natural language understanding and a lead qualification engine, with campaign templates and orchestration rules tailored to small account outreach. Configuration emphasized automated multi-touch follow up, conversational qualification of interest and intent, and escalation triggers that move qualified prospects to human follow up. Operational coverage centered on sales development and inside sales functions, specifically targeting prospect pools lacking direct rep assignment. The implementation embedded handoff workflows so that when the Conversica AVA.ai Platform determined a prospect met qualification thresholds, the engagement was escalated to sales for human intervention and continued nurturing. Governance and process changes included new lead handling rules and cadence governance managed by sales operations, along with ongoing conversational tuning and campaign optimization managed by marketing and demand teams. CenturyLink’s use case demonstrates an application of Chatbots and Conversational AI to automate early stage outreach, standardize qualification, and create structured handoff points into existing sales processes.
Distribution 10 $1M United States Conversica Conversica AVA.ai Platform Chatbots and Conversational AI 2021 n/a
Professional Services 250 $27M United States Conversica Conversica AVA.ai Platform Chatbots and Conversational AI 2018 n/a
Professional Services 100 $10M United States Conversica Conversica AVA.ai Platform Chatbots and Conversational AI 2019 n/a
Banking and Financial Services 61 $12M United States Conversica Conversica AVA.ai Platform Chatbots and Conversational AI 2020 n/a
Professional Services 400 $170M United States Conversica Conversica AVA.ai Platform Chatbots and Conversational AI 2022 n/a
Showing 1 to 10 of 36 entries

Buyer Intent: Companies Evaluating Conversica AVA.ai Platform

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Conversica AVA.ai Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Conversica AVA.ai Platform for Chatbots and Conversational AI include:

  1. Onramp Lab, a Taiwan based Professional Services organization with 70 Employees

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FAQ - APPS RUN THE WORLD Conversica AVA.ai Platform Coverage

Conversica AVA.ai Platform is a Chatbots and Conversational AI solution from Conversica.

Companies worldwide use Conversica AVA.ai Platform, from small firms to large enterprises across 21+ industries.

Organizations such as CenturyLink, LHH Recruitment Solutions, Epson, Los Angeles Film School and Degreed are recorded users of Conversica AVA.ai Platform for Chatbots and Conversational AI.

Companies using Conversica AVA.ai Platform are most concentrated in Communications, Professional Services and Manufacturing, with adoption spanning over 21 industries.

Companies using Conversica AVA.ai Platform are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Conversica AVA.ai Platform across Americas, EMEA, and APAC.

Companies using Conversica AVA.ai Platform range from small businesses with 0-100 employees - 52.78%, to mid-sized firms with 101-1,000 employees - 38.89%, large organizations with 1,001-10,000 employees - 5.56%, and global enterprises with 10,000+ employees - 2.78%.

Customers of Conversica AVA.ai Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Conversica AVA.ai Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.