List of C&R Software Debt Manager Customers
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Since 2010, our global team of researchers has been studying C&R Software Debt Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased C&R Software Debt Manager for Debt Collection and Recovery from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using C&R Software Debt Manager for Debt Collection and Recovery include: NedBank, a South Africa based Banking and Financial Services organisation with 25954 employees and revenues of $63.59 billion, Thames Water, a United Kingdom based Utilities organisation with 8000 employees and revenues of $3.40 billion, Scotiabank Colombia, a Colombia based Banking and Financial Services organisation with 5000 employees and revenues of $1.50 billion, Cabot Financial, a United Kingdom based Banking and Financial Services organisation with 1200 employees and revenues of $350.0 million and many others.
Contact us if you need a completed and verified list of companies using C&R Software Debt Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The C&R Software Debt Manager customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cabot Financial | Banking and Financial Services | 1200 | $350M | United Kingdom | C&R Software | C&R Software Debt Manager | Debt Collection and Recovery | 2018 | n/a |
In 2018, Cabot Financial implemented C&R Software Debt Manager to manage and standardize its Debt Collection and Recovery operations within its Banking and Financial Services organization in the United Kingdom. The deployment was positioned to support Cabot Financial’s UK collections teams and related operational functions for an organization of approximately 1,200 employees.
The implementation emphasized core Debt Collection and Recovery capabilities inherent to C&R Software Debt Manager, including case management, automated workflow orchestration for collector activities, debtor contact and preference management, payment plan and receivables tracking, and regulatory compliance reporting. Configuration work focused on collector workflow templates, scripted communications and configurable segmentation rules to ensure consistent treatment strategies and audit-ready transaction trails across collector desks.
Architecture was delivered as the C&R Software Debt Manager platform managed by the vendor and embedded into Cabot Financial operational processes, with usage spanning collections, operations and compliance functions. Governance included role-based access controls and a structured rollout across collections teams, supported by vendor-led onboarding and configuration services, and Cabot Financial reported that the Debt Manager solution has been an ideal solution for our business, and C&R Software has been a great partner every step of the way.
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NedBank | Banking and Financial Services | 25954 | $63.6B | South Africa | C&R Software | C&R Software Debt Manager | Debt Collection and Recovery | 2014 | n/a |
In 2014 NedBank implemented C&R Software Debt Manager as a Debt Collection and Recovery solution for its Retail Banking personal loans portfolio, including Lesotho. The engagement ran from October 2013 to September 2014 and focused on an upgrade from the Pegasus system to C&R Software Debt Manager with targeted testing across micro-to-mainframe interfaces. The project objective was to validate that migrated collections functionality matched the operational behavior of the prior Pegasus implementation and that no functionality was corrupted or omitted during migration.
Testing and configuration activities centered on functional parity and migration integrity. Test coverage included end-to-end validation of core Debt Collection and Recovery workflows, with emphasis on case management, payment allocation, automated collections workflows, account status updates and batch processing logic, ensuring business rules and configurations were preserved in the new application. Quality assurance work was performed at the micro level up through mainframe interactions to confirm transactional consistency.
Operational scope encompassed NedBank Retail Banking collections for personal loans and the Lesotho business unit, with integration testing to exercise mainframe interfaces and client-facing microservices. Governance emphasized migration validation, scripted test plans, and defect remediation workflows to prevent functionality regressions during cutover. Outcome validation reported that C&R Software Debt Manager preserved the expected operational behavior observed on the previous Pegasus implementation.
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Scotiabank Colombia | Banking and Financial Services | 5000 | $1.5B | Colombia | C&R Software | C&R Software Debt Manager | Debt Collection and Recovery | 2021 | n/a |
In 2021, Scotiabank Colombia deployed C&R Software Debt Manager as a targeted Debt Collection and Recovery implementation for its personal banking loan portfolios. The deployment aligned with a regional risk technology push that in the same period included the adaptive control system FICO TRIAD launched in Chile and the Caribbean, building on earlier implementations in Mexico and Peru.
C&R Software Debt Manager was provisioned as an account management and collection management system, configured to deliver client-level account tracking, case management, automated collection workflows, and segmentation-driven prioritization consistent with Debt Collection and Recovery functional patterns. The implementation emphasized configuration of collection workflows and account-level controls to support ongoing recovery operations and operational transparency.
Operational scope focused on personal banking loan portfolios, with the stated objectives of optimizing profitability and increasing management due diligence at the client level. The C&R Software Debt Manager deployment aligned collection operations with regional adaptive control technologies, reinforcing governance controls and centralized oversight of collection policy and debt recovery processes.
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Thames Water | Utilities | 8000 | $3.4B | United Kingdom | C&R Software | C&R Software Debt Manager | Debt Collection and Recovery | 2018 | n/a |
In 2018, Thames Water deployed C&R Software Debt Manager, a Debt Collection and Recovery application, to transform its credit and collections capability. The program targeted improvement in cash collection, the quality of the credit book, and a reduction in the bad debt charge, objectives Thames Water reports were accomplished.
Implementation focused on configuring core Debt Collection and Recovery functional modules, including case management for arrears, automated contact workflows and payment plan management, portfolio segmentation and prioritization, and reporting and analytics to monitor cash collection and credit quality. Configuration emphasized operational workflows for collections teams and the codification of decisioning rules to standardize collections actions across customer segments. C&R Software Debt Manager was instrumented to provide a single operational view for collections and credit handlers.
Governance changes introduced centralized case governance and role based responsibilities spanning credit, collections and finance, aligned to the new workflows within C&R Software Debt Manager. Thames Water reports the deployment improved cash collection, raised the quality of the credit book and reduced the bad debt charge, outcomes attributed to the Debt Collection and Recovery implementation. The program represents an enterprise adoption of Debt Collection and Recovery capabilities for Thames Water's credit and collections operations.
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Buyer Intent: Companies Evaluating C&R Software Debt Manager
- Dript IV Therapy, a United States based Healthcare organization with 270 Employees
- National Bank Financial, a Canada based Banking and Financial Services company with 31243 Employees
- Maryland.gov, a United States based Government organization with 8000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Dript IV Therapy | Healthcare | 270 | $59M | United States | 2026-03-20 | |
| National Bank Financial | Banking and Financial Services | 31243 | $10.2B | Canada | 2026-03-18 | |
| Maryland.gov | Government | 8000 | $2.0B | United States | 2026-03-17 | |
| Professional Services | 352 | $70M | United States | 2026-03-13 | ||
| Banking and Financial Services | 30 | $50M | Australia | 2026-02-09 | ||
| Utilities | 11000 | $12.0B | United Kingdom | 2026-01-16 | ||
| Aerospace and Defense | 1600 | $380M | United States | 2025-12-17 | ||
| Media | 50 | $5M | United Kingdom | 2025-11-19 | ||
| Banking and Financial Services | 61228 | $25.4B | United Kingdom | 2025-11-06 | ||
| Banking and Financial Services | 2000 | $500M | United States | 2025-11-04 |