List of CSI Trapeze Passenger Transportation Customers
Constellation Software
66 Wellington Street West Suite 5300,
Toronto, ON, M5K 1E6,
Canada
Toronto, ON, M5K 1E6,
Canada
1 416-861-2279
Professional Services
64000
$11.6B
Since 2010, our global team of researchers has been studying CSI Trapeze Passenger Transportation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CSI Trapeze Passenger Transportation for Transportation Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CSI Trapeze Passenger Transportation for Transportation Management include: Stagecoach Group plc, a United Kingdom based Life Sciences organisation with 39000 employees and revenues of $4.00 billion, The Canadian Red Cross Society, a Canada based Non Profit organisation with 5000 employees and revenues of $2.60 billion, Suffolk Transportation Service, a United States based Transportation organisation with 2800 employees and revenues of $950.0 million, Dean Transportation, a United States based Transportation organisation with 2000 employees and revenues of $250.0 million, Capital Area Transportation Authority, a United States based Transportation organisation with 430 employees and revenues of $216.0 million and many others.
Contact us if you need a completed and verified list of companies using CSI Trapeze Passenger Transportation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Capital Area Transportation Authority | Transportation | 430 | $216M | United States | Constellation Software Inc. | CSI Trapeze Passenger Transportation | Transportation Management | 2009 | n/a |
In 2009, Capital Area Transportation Authority implemented CSI Trapeze Passenger Transportation as its Transportation Management platform for paratransit operations. Prior to the implementation, two full time staff members conducted manual reviews of no shows and infractions, producing warning or suspension letters by hand in a process that consumed about four hours across four days every two to three weeks, roughly 16 hours per cycle, and produced customer frustration and inconsistent adjudication.
The deployment configured CSI Trapeze Passenger Transportation to codify CATA's no show policy into a rule based policy engine and automated adjudication workflows. Implementation work focused on the application modules for no show and infraction management, passenger trip tracking and scheduling alignment, and automated notification and document generation to replace manual letter writing.
Operational coverage centered on Paratransit Administration and front line operations that interact with funded service areas, reflecting the agency note that each funding area has distinct scheduling and eligibility quirks. Governance was formalized through configurable thresholds and exception review queues routed to paratransit supervisors, enabling standardized policy enforcement, audit trails, and case level adjudication rather than ad hoc reviewer judgment.
CSI Trapeze Passenger Transportation in this Transportation Management deployment was positioned to centralize no show adjudication and the production of warnings and suspensions, while preserving the ability for supervisor level exceptions and local funding area parameterization. The implementation emphasized policy automation, scheduling data alignment, and document automation to address previously labor intensive manual processing.
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Dean Transportation | Transportation | 2000 | $250M | United States | Constellation Software Inc. | CSI Trapeze Passenger Transportation | Transportation Management | 2018 | n/a |
In 2018, Dean Transportation implemented CSI Trapeze Passenger Transportation as its Transportation Management platform to support paratransit operations associated with the CATA Bus Systems contract in Lansing, MI. The deployment focused on operational support for the paratransit division, addressing manifest reconciliation, trip record capture, fare and mileage logging across daily bus runs.
CSI Trapeze Passenger Transportation was configured to support trip manifest reconciliation, billing and invoicing workflows, time and mileage capture, and fare posting consistent with Transportation Management functional workflows. Transit clerks audited driver paper manifests against the onboard computer system, entered discrepancies such as mileage, fares and pickup and drop off times into the Trapeze application, and processed billing invoices by inputting run mileage and times into the system.
The implementation linked onboard computer records with the Trapeze environment to enable systematic auditing and data entry of electronic trip logs for billing and operational review. Governance and operational workflow centered on transit clerk driven reconciliation and invoice processing, standardizing manifest audit routines and the handoff between field data capture and accounting and operations functions.
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OmniTrans | Transportation | 572 | $107M | United States | Constellation Software Inc. | CSI Trapeze Passenger Transportation | Transportation Management | 2019 | n/a |
In 2019, OmniTrans implemented CSI Trapeze Passenger Transportation to support its core operations and improve real time coordination across services. The deployment uses Trapeze modules PASS, FX, OPS, COM, and TransitMaster, with CSI Trapeze Passenger Transportation configured to manage scheduling, trip planning, paratransit eligibility and booking, operations control, and passenger communications functions within the Transportation Management environment.
OmniTrans applies the solution across local and express bus routes, rapid transit service, OmniGo hometown shuttle service, and paratransit for disabled riders, serving roughly 16 million passengers. The implementation emphasizes operational workflows for dispatchers, drivers, and customer communications, and OmniTrans maintains current Trapeze versions to preserve dependable service and provide real time information to travelers, drivers, and dispatch staff.
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Stagecoach Group plc | Life Sciences | 39000 | $4.0B | United Kingdom | Constellation Software Inc. | CSI Trapeze Passenger Transportation | Transportation Management | 2008 | n/a |
Stagecoach Group plc implemented CSI Trapeze Passenger Transportation in 2008 to manage its East Scotland bus network, establishing a Transportation Management platform for regional scheduling and service control. The deployment supports operations covering approximately 550 buses, 980 drivers and 11 depots, centering on route and timetable orchestration for public bus services.
The implementation focuses on core scheduling and timetabling capabilities, with the small operational team creating, revising and maintaining bus service routes and timetables using Trapeze transportation scheduling software. The team produces electronic bus service registrations to the Department for Transport using the TransXChange standard and submits them to local authorities and the Office of the Traffic Commissioner in line with legislative requirements. Additional functional responsibilities include producing and exporting schedule data to downstream digital systems and designing public timetables and service information for the company’s Marketing Department.
Integrations and operational interfaces include TransXChange exchanges with government agencies, weekly configuration of AVL data for the Stagecoach Bus website and local authority real time passenger information systems, and feed exports to depot operational systems and customer-facing platforms. The CSI Trapeze Passenger Transportation implementation is used to design and program bus destination screen displays to meet company and regulatory requirements and to supply operational data to each depot’s fleet management processes.
Governance and workflow practices are structured around weekly AVL configuration cycles and coordinated communications for each network change, providing depots with route, timetable and service information to facilitate driver training and route familiarisation. The role also requires liaison with local authorities and traffic management contractors during roadworks to coordinate service diversions and bus stop closures or relocations, ensuring alignment between scheduling, operational managers and external stakeholders.
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Suffolk Transportation Service | Transportation | 2800 | $950M | United States | Constellation Software Inc. | CSI Trapeze Passenger Transportation | Transportation Management | 2015 | n/a |
In 2015 Suffolk Transportation Service implemented CSI Trapeze Passenger Transportation to support Transportation Management for its dispatch, paratransit and route scheduling operations in the Suffolk County area. The deployment anchored dispatcher workflows in Ronkonkoma, New York, covering day to day operations that included dispatching 30 to 50 drivers, managing roughly 265 routes, coordinating 200 vehicles, and handling approximately 1,500 trips per day.
CSI Trapeze Passenger Transportation was configured to centralize core functional modules typical of transit operations, including dispatching and real time scheduling, route planning and rostering, paratransit trip assignment, and driver management. Configuration emphasized shift-based scheduling and time management for multi-shift drivers, aligning vehicle and crew assignments to route windows and demand patterns recorded by the operations team.
The implementation integrated Trapeze with on-vehicle AVL and GPS tracking systems to provide live vehicle monitoring and to support dynamic route adjustments and incident response. Dispatcher activities included high-volume call intake and coordination with drivers using the Trapeze dispatch console and AVL feeds, enabling continuous vehicle monitoring and schedule adherence across Suffolk County paratransit runs.
Operational governance and process controls were formalized around state and carrier regulations, operators followed Suffolk Bus policies and New York State CDL requirements, and dispatch procedures incorporated pre and post trip vehicle checks consistent with DOT policy. Day to day operational ownership remained with the dispatch organization, which used Trapeze to standardize scheduling, driver supervision, and route oversight without external system integrator references.
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Non Profit | 5000 | $2.6B | Canada | Constellation Software Inc. | CSI Trapeze Passenger Transportation | Transportation Management | 2014 | n/a |
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Buyer Intent: Companies Evaluating CSI Trapeze Passenger Transportation
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FAQ - APPS RUN THE WORLD CSI Trapeze Passenger Transportation Coverage
CSI Trapeze Passenger Transportation is a Transportation Management solution from Constellation Software Inc..
Companies worldwide use CSI Trapeze Passenger Transportation, from small firms to large enterprises across 21+ industries.
Organizations such as Stagecoach Group plc, The Canadian Red Cross Society, Suffolk Transportation Service, Dean Transportation and Capital Area Transportation Authority are recorded users of
CSI Trapeze Passenger Transportation for Transportation Management.
Companies using CSI Trapeze Passenger Transportation are most concentrated in Life Sciences, Non Profit and Transportation, with adoption spanning over 21 industries.
Companies using CSI Trapeze Passenger Transportation are most concentrated in United Kingdom, Canada and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of CSI Trapeze Passenger Transportation across Americas, EMEA, and APAC.
Companies using CSI Trapeze Passenger Transportation range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 16.67%.
Customers of CSI Trapeze Passenger Transportation include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified CSI Trapeze Passenger Transportation customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Transportation Management.