List of Dealer Spike PartSmart Customers
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Since 2010, our global team of researchers has been studying Dealer Spike PartSmart customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Dealer Spike PartSmart for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Dealer Spike PartSmart for eCommerce include: Polaris, a United States based Manufacturing organisation with 18500 employees and revenues of $8.93 billion, Briggs & Stratton, a United States based Manufacturing organisation with 5200 employees and revenues of $1.90 billion, Genie, a United States based Manufacturing organisation with 1300 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using Dealer Spike PartSmart, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Dealer Spike PartSmart customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Briggs & Stratton | Manufacturing | 5200 | $1.9B | United States | Dealer Spike | Dealer Spike PartSmart | eCommerce | 2014 | n/a |
In 2014, Briggs & Stratton launched ARI Dealer Spike’s PartStream on its consumer site and provisioned Dealer Spike PartSmart Web access for its dealer network to improve parts lookup and online parts eCommerce in the United States. The implementation targeted aftersales parts commerce and dealer channel enablement, centralizing parts catalog visibility across the company's consumer storefront and dealer portals.
Dealer Spike PartSmart was configured to provide SKU level parts lookup, web catalog search and ordering workflows, and dealer facing parts access through PartSmart Web. Configuration emphasized catalog accuracy and search relevance, aligning consumer storefront navigation with dealer lookup flows to reduce internal content maintenance.
The deployment covered the United States consumer site and the company's dealer network, with the rollout announced in November 2014. Governance adjustments focused on consolidating parts catalog stewardship, reducing internal maintenance burden, and enabling parts sales, dealer support, and eCommerce operations to improve user experience and drive more online parts sales.
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Genie | Manufacturing | 1300 | $300M | United States | Dealer Spike | Dealer Spike PartSmart | eCommerce | 2017 | n/a |
In 2017, Genie implemented Dealer Spike PartSmart to deliver an electronic parts catalog and an aftermarket parts storefront. The Dealer Spike PartSmart deployment, classified as eCommerce, was focused on publishing illustrated parts information for Genie’s dealer network in the United States.
The implementation used Dealer Spike PartSmart Web together with ARI Data Manager/Data Publisher to author, publish, and maintain illustrated parts lists and parts lookup capabilities. Configuration emphasized catalog publishing workflows with a weekly update cadence, and the illustrated parts library expanded from approximately 5,000 items to nearly 20,000 as part of the deployment.
Integrations between Dealer Spike PartSmart and ARI Data Manager/Data Publisher centralized parts data management, enabling synchronized parts lookup and aftermarket parts eCommerce across dealers. Operational coverage was the Genie dealer network in the United States, supporting dealer-facing inventory lookup, parts ordering workflows, and aftermarket sales channels.
Catalog governance incorporated scheduled publication and data publisher controls to maintain update discipline and parts accuracy. The implementation led to improved dealer efficiency and better parts-order accuracy as reported by Genie, driven by increased illustrated parts coverage and weekly catalog refreshes.
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Polaris | Manufacturing | 18500 | $8.9B | United States | Dealer Spike | Dealer Spike PartSmart | eCommerce | 2011 | n/a |
In 2011 Polaris deployed Dealer Spike PartSmart to give authorized dealers access to parts and service information, implementing a dealer-facing eCommerce capability across its United States network. The rollout included Polaris branded catalogs and GEM parts catalogs to be featured in Dealer Spike PartSmart, delivering parts lookup and online parts ordering to the dealer channel.
The implementation centered on catalog-driven parts lookup and eCommerce workflows consistent with the eCommerce category, including searchable parts catalogs, SKU level parts data, published service information, pricing and availability visibility, and dealer order entry and checkout flows. Dealer Spike PartSmart was configured to present Polaris and GEM parts catalogs to dealer users, streamlining identification of replacement parts and service components.
Operational coverage focused on authorized Polaris dealers and GEM dealers within the United States, supporting dealer parts and service teams with a centralized dealer storefront for parts procurement. The deployment emphasized dealer access controls and catalog presentation to ensure dealers saw appropriate parts data for their markets and product lines.
Governance and rollout practices aligned management of parts catalogs and dealer access with Polaris business rules, keeping catalog content consistent across the dealer network. Dealers using Dealer Spike PartSmart gained streamlined parts lookup, operational efficiencies, and improved customer satisfaction as reported in the 2011 announcement.
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