List of Deluxe Lockbox (ex Fiserv Lockbox Processing) Customers
Minneapolis, 55402, MN,
United States
Since 2010, our global team of researchers has been studying Deluxe Lockbox (ex Fiserv Lockbox Processing) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Deluxe Lockbox (ex Fiserv Lockbox Processing) for AR Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Deluxe Lockbox (ex Fiserv Lockbox Processing) for AR Automation include: Fiserv, a United States based Professional Services organisation with 38000 employees and revenues of $20.46 billion, Synchrony, a United States based Banking and Financial Services organisation with 20000 employees and revenues of $16.13 billion, First Data, a United States based Banking and Financial Services organisation with 22000 employees and revenues of $1.21 billion, Anthem Bank & Trust, a United States based Banking and Financial Services organisation with 30 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using Deluxe Lockbox (ex Fiserv Lockbox Processing), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Deluxe Lockbox (ex Fiserv Lockbox Processing) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Anthem Bank & Trust | Banking and Financial Services | 30 | $4M | United States | Deluxe Corp. | Deluxe Lockbox (ex Fiserv Lockbox Processing) | AR Automation | 2018 | n/a |
In 2018 Anthem Bank & Trust implemented Deluxe Lockbox (ex Fiserv Lockbox Processing) to support AR Automation for its finance and accounting operations. The deployment centralized lockbox intake and payment posting workflows used by the institution’s small finance team, aligning daily operational tasks with a standardized lockbox processing application.
Deluxe Lockbox (ex Fiserv Lockbox Processing) was configured to manage core accounts receivable activities including scanned check capture, automated payment posting, unidentified payment resolution, and refund initiation workflows. The implementation supports cash application routines, daily cash balancing processes, and scheduled reports, enabling staff to run queries and produce monthly payment drafts for downstream billing and enrollment teams.
The lockbox environment integrates explicitly with US Bank lockbox channels and Transcentra Exela feeds, and it interworks with internal posting and refund systems identified as ISG, GBD, WGS, Facets, and WDS. Operational coverage included regional processing responsibilities, with daily cash balancing for CT, ME, and NH regions and weekly mail scanning and check routing for New England sites, plus coordinated exchanges with E&B departments for enrollment and billing issue resolution.
Governance and process controls were embedded in day to day operations, with adherence to Anthem security and compliance guidelines, defined escalation paths to Management and Lead Staff, and staff training provisions for new employees. Operational responsibilities documented in the implementation included daily posting of online decisioning payments, handling of escalated customer inquiries, refund tasks in downstream systems, and routine mailing or routing of physical checks to the appropriate systems.
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First Data | Banking and Financial Services | 22000 | $1.2B | United States | Deluxe Corp. | Deluxe Lockbox (ex Fiserv Lockbox Processing) | AR Automation | 2018 | n/a |
In 2018, Deluxe Corp's WAUSAU Financial Systems acquired First Data's remittance processing business, bringing lockbox and remittance capabilities and client relationships into Deluxe's treasury management portfolio under Deluxe Lockbox (ex Fiserv Lockbox Processing). The transaction transferred operational responsibility for First Data's remittance processing to Deluxe and positioned Deluxe Lockbox (ex Fiserv Lockbox Processing) as an AR Automation solution supporting finance and receivables processing for First Data clients in the United States.
The implementation scope centered on core AR Automation capabilities, including lockbox image capture and reconciliation, automated remittance posting, cash application workflows, exception handling, and operational reporting. Deluxe Lockbox (ex Fiserv Lockbox Processing) was organized as a centralized service offering within WAUSAU Financial Systems, with configuration and client-specific remittance rules inferred from the asset acquisition and client handoffs.
Operational integration aligned the acquired remittance operations with Deluxe's treasury management platform, requiring consolidation of client onboarding, account mapping, and service operations into Deluxe’s existing operational processes. The move impacted finance, accounts receivable, treasury, and client services functions that consume lockbox feeds and cash application outputs, and it covered First Data’s remittance client base in the United States.
Governance and operational control were transferred to Deluxe, with WAUSAU responsible for service delivery, client relationship management, and operational governance for the acquired remittance portfolio. Workflows were rationalized to consolidate remittance rules, exception handling, and service level management under Deluxe Lockbox while preserving client-specific configurations and reporting requirements.
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Fiserv | Professional Services | 38000 | $20.5B | United States | Deluxe Corp. | Deluxe Lockbox (ex Fiserv Lockbox Processing) | AR Automation | 2019 | n/a |
In 2019, Fiserv adopted Deluxe Lockbox (ex Fiserv Lockbox Processing) as part of its AR Automation configuration. The change followed Deluxe Corp.'s acquisition of Fiserv's remittance assets and established a commercial relationship that maintained ongoing remittance operations while creating a reseller channel for lockbox services.
Implementation emphasized core lockbox processing capabilities consistent with AR Automation, including check and remittance image capture, optical character recognition and remittance data extraction, automated payment posting to accounts receivable ledgers, and exception routing and reconciliation workflows. Configuration work focused on mapping remittance formats and automating cash application workflows to support treasury and receivables operations.
Deluxe Lockbox (ex Fiserv Lockbox Processing) was deployed to serve treasury and accounts receivable functions in the United States, expanding Deluxe's wholesale lockbox footprint. Fiserv continued as a client of Deluxe Treasury Management Services and concurrently executed a reseller agreement to distribute Deluxe lockbox processing to its customers.
Governance and operational transition were formalized through the reseller agreement and asset transfer, with contractual provisions to preserve service continuity and support resale enablement. The engagement expanded Deluxe’s wholesale lockbox footprint while establishing a reseller relationship with Fiserv.
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Banking and Financial Services | 20000 | $16.1B | United States | Deluxe Corp. | Deluxe Lockbox (ex Fiserv Lockbox Processing) | AR Automation | 2019 | n/a |
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