List of Docstar AP Automation Customers
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United States
Since 2010, our global team of researchers has been studying Docstar AP Automation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Docstar AP Automation for AP Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Docstar AP Automation for AP Automation include: Midtown Athletic Clubs, a United States based Leisure and Hospitality organisation with 2500 employees and revenues of $800.0 million, JRN, a United States based Leisure and Hospitality organisation with 4000 employees and revenues of $720.0 million, Active Network, a United States based Professional Services organisation with 1100 employees and revenues of $300.0 million, National Youth Advocate Program, a United States based Non Profit organisation with 2200 employees and revenues of $211.0 million, Gillette Pepsi Cola, a United States based Distribution organisation with 200 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Docstar AP Automation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Docstar AP Automation customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Active Network | Professional Services | 1100 | $300M | United States | Epicor | Docstar AP Automation | AP Automation | 2019 | n/a |
In 2019 Active Network implemented Docstar AP Automation to support Accounts Payable operations at its Dallas finance site. The deployment targeted AP Automation workflows used by accounts payable specialists who processed approximately 50 invoices per day, reflecting day to day invoice throughput and operational scope within the company finance function.
Docstar AP Automation was configured for document capture and verification, automated invoice routing, and matching logic. The implementation leveraged DocAlpha and DocStar capture and verification capabilities to populate invoice metadata, update client aging reports, and apply appropriate ledger codes, while handling purchase orders, credit memos, and payment transactions in standard AP workflows.
The solution operated in tandem with Oracle NetSuite, with invoices entered and processed in NetSuite and verification performed in DocAlpha and DocStar, enabling synchronized ledger coding and payment posting between the capture layer and the ERP. Operational coverage emphasized 2 way and 3 way PO matching, exception resolution workflows, vendor payment verification and participation in month end closing activities by the AP team in Dallas.
Governance focused on invoice approval routing and exception handling to support accurate ledger posting and aging report maintenance, with AP staff responsible for discrepancy resolution and client communications as part of the new operational process. The implementation narrative centers on Docstar AP Automation as the AP Automation platform integrated with existing ERP entry and verification practices, and supporting daily invoice processing, reconciliation, and month end close tasks.
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Gillette Pepsi Cola | Distribution | 200 | $50M | United States | Epicor | Docstar AP Automation | AP Automation | 2018 | n/a |
In 2018, Gillette Pepsi Cola documented its deployment of DocStar AP Automation in the AP Automation category, following a DocStar go-live in August 2017. The implementation centralized accounting control across four affiliated companies and four distribution locations in southern Minnesota, northeast Iowa, and southwest Wisconsin, supporting 54 named DocStar users and the electronic processing of roughly 500 vendor invoices per month.
The solution leveraged DocStar Enterprise Content Management capabilities including intelligent data capture, configurable workflow, reporting, and DocStar Forms to convert paper invoices into searchable electronic documents. DocStar AP Automation was configured to route invoices to designated approvers through inboxes and approval and submit actions, with web access enabled for authorized users and perpetual licensing to cover multiple user types.
DocStar AP Automation integrated with the companys Microsoft Dynamics GP accounting system to maintain transactional continuity between captured invoices and payables ledger entries, while replacing a prior Laserfiche-based document process that relied on manual fax and mail routing. Operational coverage focused on accounts payable and centralized accounting functions, enabling invoice retrieval by multiple users at four locations and automated notification to accelerate workflow visibility.
Governance changes included standardizing invoice intake and approval workflows across all four companies, restricting inbox access for confidentiality, and consolidating filing into a single ECM repository. Outcomes documented in the case study include a 25 percent reduction in AP processing times, a four to six day reduction in invoice turnaround time, improved inventory accuracy and cashflow management, and reclaimed staff capacity for higher value accounting work.
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JRN | Leisure and Hospitality | 4000 | $720M | United States | Epicor | Docstar AP Automation | AP Automation | 2009 | n/a |
In 2009, JRN implemented Docstar AP Automation. The deployment used a docSTAR Enterprise Turnkey System with seven scanners and three dedicated scan stations in the Accounts Payable department, processing about 500 documents per day to support operations across 157 KFC restaurants in 10 states.
JRN configured document capture to use OCR rather than barcode, because vendor invoice quality varied. The implementation generates a printed label from Great Plains containing vendor name, vendor number, invoice number, amount, and date, the label is affixed to the back of the invoice, the front is scanned as an image and the back label is scanned with OCR for indexing, and a document count printed with labels is reconciled against scanned volumes. JRN tuned OCR and indexing workflows to reach approximately 98 percent OCR accuracy, and applied the same label indexing concept to payroll W-4s.
Integration was implemented using the docSTAR Integration Agent to interface docSTAR with JRN’s Great Plains Accounting system, enabling direct association of scanned documents with accounting records. This linkage allows AP staff to retrieve a scanned invoice alongside the paid transaction in Great Plains and allows payroll inquiries to surface associated employee documents. The rollout extended beyond Accounts Payable as payroll and executive departments adopted the system, the Real Estate department began scanning large contract volumes for 200 properties, the Design group planned a wide format scanner, and regional offices were slated for scan station installation to eliminate faxing.
Operational governance included user-specific logins at scan stations, template creation for consistent indexing, and role based security classifications to restrict sensitive documents to appropriate users and departments. DocSTAR staff assisted with initial template creation and knowledge transfer so internal teams could expand templates and manage classification rules. Scanning workflows were structured to allow immediate document sharing via email and placement of scanned images into multiple electronic files without duplicative physical copies.
JRN documented explicit outcomes from the Docstar AP Automation deployment, including faster invoice retrieval, reduced manual paper handling and faxing, immediate sharing of scanned documents, improved space utilization by avoiding purchase of thousands of file folders and planning removal of 25 filing cabinets, elimination of external archival storage needs, and finer access control for sensitive departmental records.
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Midtown Athletic Clubs | Leisure and Hospitality | 2500 | $800M | United States | Epicor | Docstar AP Automation | AP Automation | 2018 | n/a |
In 2018, Midtown Athletic Clubs implemented Docstar AP Automation to automate Accounts Payable workflows, classifying the project squarely within the AP Automation category. The initiative followed a consolidation onto Microsoft Dynamics Great Plains that centralized multiple club-specific general ledgers into a single chart of accounts and enabled consolidated check runs for single vendors.
The Docstar AP Automation deployment emphasized document retention and a centralized repository, PO and non-PO invoice capture, multi-currency invoice handling to accommodate a Canadian location using Canadian dollars, and electronic approval workflows. Configuration work focused on scanned invoice indexing, searchable storage, and approval routing so multiple staff accountants could access and act on the same invoice without physically searching desks.
Operational coverage extended across Midtown Athletic Clubs' distributed network of health and fitness clubs, bringing Accounts Payable teams and staff accountants into a centralized processing model that supported consolidated vendor payments and reduced duplicate check issuance across locations. The implementation aligned AP operational scope from decentralized, location-level processes to a centralized AP process and invoice repository.
Governance changes included formalizing invoice ownership and approval routing within the Docstar repository and standardizing PO and non-PO invoice handling under centralized AP procedures. After more than a year of use users reported Docstar AP Automation made approvals simpler, preserved auditable invoice records, and removed the need for manual desk-level searches for missing documents.
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National Youth Advocate Program | Non Profit | 2200 | $211M | United States | Epicor | Docstar AP Automation | AP Automation | 2016 | n/a |
In 2016, National Youth Advocate Program implemented Docstar AP Automation as a SaaS hosted solution to standardize invoice processing across its network. The deployment used docSTAR eclipse Enterprise Content Management and Smart AP Automation to centralize invoice capture and approval for accounting and financial functions spanning 50 offices in the United States, including operations in Florida, Georgia, Illinois, Indiana, Ohio, South Carolina, and West Virginia.
The implementation configured scanning and indexing workflows, and deployed docSTAR Intelligent Data Capture IDC technology to extract header and footer invoice data. Docstar AP Automation was configured to automatically route indexed invoices for multi-company approval, supporting NYAPs nine companies set up in Microsoft Dynamics GP, and to push captured data into the ERP to eliminate redundant manual entry.
Architecture was provisioned as a hosted SaaS model with three functional layers, a capture and indexing layer, an automated approval workflow layer, and an integration layer that posts approved invoice data into Microsoft Dynamics GP. Integrations explicitly include Microsoft Dynamics GP for data upload and ledger posting, and the solution routes invoices to employees in each configured company for approval and subsequent return to payment processing.
Governance and rollout focused on accounts payable process standardization and cross-office visibility, enabling users in Columbus Ohio, Chicago, and Deerfield Beach Florida to view and action invoices in the system. Expected operational outcomes stated by NYAP included increased efficiency, streamlined processes, reduced errors, and elimination of hours of manual data entry, with invoices routed back for payment after approval.
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