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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of DocuSign Agreement Cloud Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
1st Locate (UK) Professional Services 302 $15M United Kingdom DocuSign DocuSign Agreement Cloud Document Management 2013 n/a
In 2013, 1st Locate (UK) implemented DocuSign Agreement Cloud as its Document Management solution. The deployment centralized contract execution for HR and talent acquisition workflows, establishing a digital agreement layer for sending employment contracts and standardizing signature capture. The DocuSign Agreement Cloud implementation emphasized e signature, reusable agreement templates, automated sending and status tracking, and audit trails for signed documents. Configuration prioritized template driven recruitment offers and standardized contract clauses to reduce manual drafting and ensure consistent candidate communications. Operational usage centers on HR Support and Talent Partner activities at 1st Locate UK Ltd, notably the Scarborough office, where recruiters send candidate contracts via DocuSign Agreement Cloud and retain signed agreements to support compliance. The setup supports end of month reporting to senior management and aligns contract handling with GDPR requirements. Governance incorporated role based access controls, standardized workflows for issuing offers and receiving signatures, and audit logging to support dispute resolution and one call customer interactions. The implementation is framed around Document Management practices for recruitment and HR functions, embedding agreement lifecycle controls into hiring and onboarding processes.
Aon Ireland Professional Services 60000 $15.7B Ireland DocuSign DocuSign Agreement Cloud Document Management 2012 n/a
In 2012, Aon Ireland implemented DocuSign Agreement Cloud as its Document Management solution to streamline producer agreement execution. The deployment centered on DocuSign for Salesforce and integrated Drawloop’s Dynamic Document Protocol to automate document generation and signature preparation. DocuSign Agreement Cloud was configured so the workflow begins when a producer agreement is requested through Salesforce, Drawloop DDP generates a unified producer agreement and prepares documents for signature, and DocuSign manages signature collection and return. The final post-signature processing was reduced to about 90 seconds per agreement, compared with up to 25 minutes in the past, driven by automation and template orchestration. Integration with Salesforce is implemented end to end, ensuring customer-supplied data is automatically written back into Salesforce fields, including address, phone, compliance details, and custom objects for license and E&O insurance. Operational coverage focuses on sales operations and producer teams within Aon Ireland, with signers and sales staff using the signature workflow as the primary business function impacted. Governance and process restructuring centered on embedding DocuSign for Salesforce into the existing producer agreement lifecycle to eliminate manual rekeying and reduce document errors. Aon reports more than 200 hours of data entry work saved per year, a twenty percent increase in signing rate, and the document error rate falling to nearly zero over two years, reflecting both user adoption and the automation of data capture into Salesforce.
Butterfly Network, Inc. Life Sciences 330 $73M United States DocuSign DocuSign Agreement Cloud Document Management 2019 n/a
In 2019, Butterfly Network, Inc. implemented DocuSign Agreement Cloud to manage board and legal document workflows for the General Counsel office and the Board & Corporate Governance function. The deployment targeted document lifecycle and signature workflows, positioning DocuSign Agreement Cloud as the central Document Management application for sending and tracking Board of Directors materials from the GC team in Burlington, MA. Configuration centered on agreement creation and envelope management, with role-based sending by the Executive Assistant to the General Counsel, template orchestration for recurring board packets, and automated signature routing to Directors. The Executive Assistant routinely sent BoD related documents to Directors via DocuSign on behalf of the General Counsel, and owned scheduling, agenda compilation, and recording of legal action items to ensure correspondence and signed agreements were executed through the platform. Operational use of DocuSign Agreement Cloud was coordinated alongside the Diligent board portal and supported legal operations tooling, specifically SimpleLegal and IrconClad, to align board distribution, matter management, and agreement tracking without implying direct technical integrations. The implementation supported Legal and Board governance workflows, with the General Counsel office, the Senior Manager for Board & Corporate Governance, and Legal Operations explicitly involved in day to day processes. Governance and process responsibilities were formalized with the Executive Assistant partnering with the Senior Manager, Board & Corporate Governance to maintain board document stewardship and distribution via DocuSign Agreement Cloud. System usage emphasized signed document custody, delegation of sending authority for the GC office, and workflow discipline for weekly legal meetings and board circulation, reinforcing Document Management controls for the legal and governance functions.
Expedia Professional Services 16500 $13.7B United States DocuSign DocuSign Agreement Cloud Document Management 2007 n/a
In 2007, Expedia implemented DocuSign Agreement Cloud to provide Corporate Enterprise electronic signature services, positioning the deployment within its Document Management strategy. The DocuSign Agreement Cloud implementation standardized electronic signature capture and automated document routing for corporate contracting workflows, centralizing signature controls and producing persistent audit trails for executed agreements. Implementation of DocuSign Agreement Cloud eliminated labor-intensive paper contracting processes by shifting contract execution to a digital platform, enabling electronic signature capture, status tracking, and centralized retention of signed documents. Governance and process changes accompanied the rollout, with Expedia instituting centralized e-signature policy and auditability for corporate contracting, and operational coverage focused on enterprise contracting teams and associated approval workflows.
Starwood Capital Group Banking and Financial Services 290 $21M United States DocuSign DocuSign Agreement Cloud Document Management 2017 n/a
In 2017, Starwood Capital Group deployed DocuSign Agreement Cloud as its core Document Management solution to standardize signatures and agreement handling. The DocuSign Agreement Cloud supported HR, legal, finance, and office administration workflows with primary operational use documented in the New York office. The implementation emphasized core eSignature and template management capabilities, including reusable document templates for letters of appointment and LOAs, envelope routing and signing order configuration for executive approvals, and immutable audit trail and storage for signed agreements. Templates and automated routing were configured to streamline offer letter and onboarding document issuance, and to centralize preparation of deal paperwork for senior signature capture. Operational workflows show that DocuSign Agreement Cloud was embedded into hiring and onboarding processes coordinated with Insperity for new hire paperwork, and signatures were tracked against calendar events and notifications via Outlook. Office administration used DocuSign to send contracts and approval documents to senior signatories, after which physical notarization and archival scanning were performed as needed, and documents were dispatched by FedEx, UPS or USPS when required. Governance centered on requiring completed DocuSign packets prior to new hire start dates, standardizing LOA preparation and signature routing, and assigning template and envelope administration to office administrative and legal support staff. Recordkeeping practices paired DocuSign storage with scanned archives and an invoice and document log maintained by office operations to ensure consistent retention and access.
Professional Services 3750 $2.8B United Kingdom DocuSign DocuSign Agreement Cloud Document Management 2007 n/a
Professional Services 300 $30M United States DocuSign DocuSign Agreement Cloud Document Management 2010 n/a
Non Profit 4100 $331M United States DocuSign DocuSign Agreement Cloud Document Management 2010 n/a
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FAQ - APPS RUN THE WORLD DocuSign Agreement Cloud Coverage

DocuSign Agreement Cloud is a Document Management solution from DocuSign.

Companies worldwide use DocuSign Agreement Cloud, from small firms to large enterprises across 21+ industries.

Organizations such as Aon Ireland, Expedia, Travelport, Young Life and Butterfly Network, Inc. are recorded users of DocuSign Agreement Cloud for Document Management.

Companies using DocuSign Agreement Cloud are most concentrated in Professional Services, Non Profit and Life Sciences, with adoption spanning over 21 industries.

Companies using DocuSign Agreement Cloud are most concentrated in Ireland, United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of DocuSign Agreement Cloud across Americas, EMEA, and APAC.

Companies using DocuSign Agreement Cloud range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 25%.

Customers of DocuSign Agreement Cloud include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified DocuSign Agreement Cloud customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Document Management.