List of DocuSign Agreement Cloud Customers
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United States
Since 2010, our global team of researchers has been studying DocuSign Agreement Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DocuSign Agreement Cloud for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DocuSign Agreement Cloud for Document Management include: Aon Ireland, a Ireland based Professional Services organisation with 60000 employees and revenues of $15.70 billion, Expedia, a United States based Professional Services organisation with 16500 employees and revenues of $13.69 billion, Travelport, a United Kingdom based Professional Services organisation with 3750 employees and revenues of $2.76 billion, Young Life, a United States based Non Profit organisation with 4100 employees and revenues of $331.0 million, Butterfly Network, Inc., a United States based Life Sciences organisation with 330 employees and revenues of $73.0 million and many others.
Contact us if you need a completed and verified list of companies using DocuSign Agreement Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Content Management software purchases.
The DocuSign Agreement Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Content Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1st Locate (UK) | Professional Services | 302 | $15M | United Kingdom | DocuSign | DocuSign Agreement Cloud | Document Management | 2013 | n/a |
In 2013, 1st Locate (UK) implemented DocuSign Agreement Cloud as its Document Management solution. The deployment centralized contract execution for HR and talent acquisition workflows, establishing a digital agreement layer for sending employment contracts and standardizing signature capture.
The DocuSign Agreement Cloud implementation emphasized e signature, reusable agreement templates, automated sending and status tracking, and audit trails for signed documents. Configuration prioritized template driven recruitment offers and standardized contract clauses to reduce manual drafting and ensure consistent candidate communications.
Operational usage centers on HR Support and Talent Partner activities at 1st Locate UK Ltd, notably the Scarborough office, where recruiters send candidate contracts via DocuSign Agreement Cloud and retain signed agreements to support compliance. The setup supports end of month reporting to senior management and aligns contract handling with GDPR requirements.
Governance incorporated role based access controls, standardized workflows for issuing offers and receiving signatures, and audit logging to support dispute resolution and one call customer interactions. The implementation is framed around Document Management practices for recruitment and HR functions, embedding agreement lifecycle controls into hiring and onboarding processes.
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Aon Ireland | Professional Services | 60000 | $15.7B | Ireland | DocuSign | DocuSign Agreement Cloud | Document Management | 2012 | n/a |
In 2012, Aon Ireland implemented DocuSign Agreement Cloud as its Document Management solution to streamline producer agreement execution. The deployment centered on DocuSign for Salesforce and integrated Drawloop’s Dynamic Document Protocol to automate document generation and signature preparation.
DocuSign Agreement Cloud was configured so the workflow begins when a producer agreement is requested through Salesforce, Drawloop DDP generates a unified producer agreement and prepares documents for signature, and DocuSign manages signature collection and return. The final post-signature processing was reduced to about 90 seconds per agreement, compared with up to 25 minutes in the past, driven by automation and template orchestration.
Integration with Salesforce is implemented end to end, ensuring customer-supplied data is automatically written back into Salesforce fields, including address, phone, compliance details, and custom objects for license and E&O insurance. Operational coverage focuses on sales operations and producer teams within Aon Ireland, with signers and sales staff using the signature workflow as the primary business function impacted.
Governance and process restructuring centered on embedding DocuSign for Salesforce into the existing producer agreement lifecycle to eliminate manual rekeying and reduce document errors. Aon reports more than 200 hours of data entry work saved per year, a twenty percent increase in signing rate, and the document error rate falling to nearly zero over two years, reflecting both user adoption and the automation of data capture into Salesforce.
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Butterfly Network, Inc. | Life Sciences | 330 | $73M | United States | DocuSign | DocuSign Agreement Cloud | Document Management | 2019 | n/a |
In 2019, Butterfly Network, Inc. implemented DocuSign Agreement Cloud to manage board and legal document workflows for the General Counsel office and the Board & Corporate Governance function. The deployment targeted document lifecycle and signature workflows, positioning DocuSign Agreement Cloud as the central Document Management application for sending and tracking Board of Directors materials from the GC team in Burlington, MA.
Configuration centered on agreement creation and envelope management, with role-based sending by the Executive Assistant to the General Counsel, template orchestration for recurring board packets, and automated signature routing to Directors. The Executive Assistant routinely sent BoD related documents to Directors via DocuSign on behalf of the General Counsel, and owned scheduling, agenda compilation, and recording of legal action items to ensure correspondence and signed agreements were executed through the platform.
Operational use of DocuSign Agreement Cloud was coordinated alongside the Diligent board portal and supported legal operations tooling, specifically SimpleLegal and IrconClad, to align board distribution, matter management, and agreement tracking without implying direct technical integrations. The implementation supported Legal and Board governance workflows, with the General Counsel office, the Senior Manager for Board & Corporate Governance, and Legal Operations explicitly involved in day to day processes.
Governance and process responsibilities were formalized with the Executive Assistant partnering with the Senior Manager, Board & Corporate Governance to maintain board document stewardship and distribution via DocuSign Agreement Cloud. System usage emphasized signed document custody, delegation of sending authority for the GC office, and workflow discipline for weekly legal meetings and board circulation, reinforcing Document Management controls for the legal and governance functions.
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Expedia | Professional Services | 16500 | $13.7B | United States | DocuSign | DocuSign Agreement Cloud | Document Management | 2007 | n/a |
In 2007, Expedia implemented DocuSign Agreement Cloud to provide Corporate Enterprise electronic signature services, positioning the deployment within its Document Management strategy. The DocuSign Agreement Cloud implementation standardized electronic signature capture and automated document routing for corporate contracting workflows, centralizing signature controls and producing persistent audit trails for executed agreements.
Implementation of DocuSign Agreement Cloud eliminated labor-intensive paper contracting processes by shifting contract execution to a digital platform, enabling electronic signature capture, status tracking, and centralized retention of signed documents. Governance and process changes accompanied the rollout, with Expedia instituting centralized e-signature policy and auditability for corporate contracting, and operational coverage focused on enterprise contracting teams and associated approval workflows.
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Starwood Capital Group | Banking and Financial Services | 290 | $21M | United States | DocuSign | DocuSign Agreement Cloud | Document Management | 2017 | n/a |
In 2017, Starwood Capital Group deployed DocuSign Agreement Cloud as its core Document Management solution to standardize signatures and agreement handling. The DocuSign Agreement Cloud supported HR, legal, finance, and office administration workflows with primary operational use documented in the New York office.
The implementation emphasized core eSignature and template management capabilities, including reusable document templates for letters of appointment and LOAs, envelope routing and signing order configuration for executive approvals, and immutable audit trail and storage for signed agreements. Templates and automated routing were configured to streamline offer letter and onboarding document issuance, and to centralize preparation of deal paperwork for senior signature capture.
Operational workflows show that DocuSign Agreement Cloud was embedded into hiring and onboarding processes coordinated with Insperity for new hire paperwork, and signatures were tracked against calendar events and notifications via Outlook. Office administration used DocuSign to send contracts and approval documents to senior signatories, after which physical notarization and archival scanning were performed as needed, and documents were dispatched by FedEx, UPS or USPS when required.
Governance centered on requiring completed DocuSign packets prior to new hire start dates, standardizing LOA preparation and signature routing, and assigning template and envelope administration to office administrative and legal support staff. Recordkeeping practices paired DocuSign storage with scanned archives and an invoice and document log maintained by office operations to ensure consistent retention and access.
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Professional Services | 3750 | $2.8B | United Kingdom | DocuSign | DocuSign Agreement Cloud | Document Management | 2007 | n/a |
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Professional Services | 300 | $30M | United States | DocuSign | DocuSign Agreement Cloud | Document Management | 2010 | n/a |
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Non Profit | 4100 | $331M | United States | DocuSign | DocuSign Agreement Cloud | Document Management | 2010 | n/a |
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