List of Drift AI Chatbot Customers
Boston, 2116, MA,
United States
Since 2010, our global team of researchers has been studying Drift AI Chatbot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Drift AI Chatbot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Drift AI Chatbot for Chatbots and Conversational AI include: BASF Catalysts, a Germany based Manufacturing organisation with 39000 employees and revenues of $80.00 billion, HP, a United States based Manufacturing organisation with 58000 employees and revenues of $53.60 billion, GE Vernova, a United States based Manufacturing organisation with 75000 employees and revenues of $34.94 billion, Hewlett Packard Enterprise United States, a United States based Professional Services organisation with 67000 employees and revenues of $34.30 billion, Hewlett Packard Enterprise, a United States based Professional Services organisation with 61000 employees and revenues of $30.13 billion and many others.
Contact us if you need a completed and verified list of companies using Drift AI Chatbot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Drift AI Chatbot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1-800Accountant | Professional Services | 300 | $45M | United States | Drift | Drift AI Chatbot | Chatbots and Conversational AI | 2020 | n/a |
In 2020, 1-800Accountant deployed Drift AI Chatbot on its public website. Drift AI Chatbot, implemented as a Chatbots and Conversational AI solution, was provisioned to manage client facing conversational interactions and initial visitor engagement across service pages.
The implementation emphasized conversational workflows for lead capture, qualification, and automated answers to common accounting and tax questions, reflecting typical Chatbots and Conversational AI capabilities. Configuration centered on an on‑site widget that maintains session state and supports handoff to human agents when needed, with scripted flows for multi step conversations and contextual prompts tuned to service landing pages.
Operational ownership was placed with marketing and client experience teams, who maintained conversation scripts and update cadence, and governance focused on content control and escalation rules for agent routing. The deployment covered the public website and targeted service pages, impacting marketing, sales, and client support functions through continuous script refinement and operational monitoring.
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15Five Inc | Professional Services | 440 | $70M | United States | Drift | Drift AI Chatbot | Chatbots and Conversational AI | 2019 | n/a |
In 2019, 15Five Inc implemented Drift AI Chatbot on their website to provide automated conversational engagement for visitors. The Drift AI Chatbot is deployed as a Chatbots and Conversational AI solution embedded in public web pages to capture leads and qualify inbound interest for marketing and sales intake.
Configuration of the Drift AI Chatbot focuses on real time chat interactions, automated response playbooks, routing to human agents, and meeting scheduling workflows consistent with Chatbots and Conversational AI capabilities. Operational ownership is maintained by marketing and customer success for content, playbook updates, and conversational governance using the Drift console, while the implementation is limited to website embedding and iterative tuning based on conversation analytics within the Drift AI Chatbot platform.
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1E USA | Professional Services | 100 | $13M | United States | Drift | Drift AI Chatbot | Chatbots and Conversational AI | 2022 | n/a |
In 2022, 1E USA deployed Drift AI Chatbot on their website. The deployment leverages Drift AI Chatbot within the Chatbots and Conversational AI category to provide web-based conversational engagement, automated lead qualification, and routing of inquiries to sales or support, implemented by embedding the conversational widget across public site pages to enable real-time messaging and asynchronous chat workflows.
Operational ownership sits with marketing and revenue teams, who configured conversation flows, qualification rules, and handoff triggers to human agents. Governance focused on message templates, escalation workflows, and privacy-compliant data handling for web contact interactions, while the implementation scope is explicitly the company website and supporting sales and marketing business functions, using category-aligned capabilities such as intent detection, session context management, and lead capture orchestration.
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Professional Services | 20 | $2M | United States | Drift | Drift AI Chatbot | Chatbots and Conversational AI | 2017 | n/a |
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Professional Services | 1850 | $110M | Canada | Drift | Drift AI Chatbot | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 1500 | $300M | Canada | Drift | Drift AI Chatbot | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 150 | $21M | United States | Drift | Drift AI Chatbot | Chatbots and Conversational AI | 2018 | n/a |
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Professional Services | 25 | $4M | Australia | Drift | Drift AI Chatbot | Chatbots and Conversational AI | 2018 | n/a |
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Professional Services | 10 | $1M | United Kingdom | Drift | Drift AI Chatbot | Chatbots and Conversational AI | 2018 | n/a |
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Professional Services | 30 | $3M | India | Drift | Drift AI Chatbot | Chatbots and Conversational AI | 2024 | n/a |
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Buyer Intent: Companies Evaluating Drift AI Chatbot
- Arcbest, a United States based Transportation organization with 14000 Employees
- BP, a United Kingdom based Oil, Gas and Chemicals company with 100500 Employees
- Kennesaw State University, a United States based Education organization with 3000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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