List of Duck Creek Rating Customers
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Since 2010, our global team of researchers has been studying Duck Creek Rating customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Duck Creek Rating for Insurance Pricing and Rating Engine from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Duck Creek Rating for Insurance Pricing and Rating Engine include: Arbella Insurance, a United States based Insurance organisation with 1000 employees and revenues of $1.02 billion, Foremost, a Farmers Insurance Company, a United States based Insurance organisation with 1500 employees and revenues of $770.0 million, Penn National Insurance, a United States based Insurance organisation with 830 employees and revenues of $745.0 million, SECURA Insurance, a United States based Professional Services organisation with 1100 employees and revenues of $708.0 million, Capricorn Co-operative, a Australia based Automotive organisation with 500 employees and revenues of $135.0 million and many others.
Contact us if you need a completed and verified list of companies using Duck Creek Rating, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Duck Creek Rating customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arbella Insurance | Insurance | 1000 | $1.0B | United States | Duck Creek Technologies | Duck Creek Rating | Insurance Pricing and Rating Engine | 2018 | Cognizant |
In 2018, Arbella Insurance implemented Duck Creek Rating as part of a broader adoption of Duck Creek OnDemand to support its Insurance Policy Administration needs for personal lines. Arbella engaged Cognizant as the systems integrator to implement Duck Creek Rating alongside complementary Duck Creek modules within Duck Creek OnDemand, positioning the deployment as a cloud SaaS platform for core policy and pricing capabilities.
The deployment included a focus on rating and product configuration, with Duck Creek Rating configured to support pricing workflows, product definition, and low code product configuration tools for faster market entry. Arbella also provisioned Duck Creek Policy, Billing, Claims, Insights, Producer, and Distribution Management as part of the same OnDemand suite to create integrated policy administration, billing orchestration, claims intake, and analytics capabilities across personal lines.
Architecture and operational coverage centered on Duck Creek OnDemand as the cloud service layer providing services, support, and computing resources while Cognizant managed implementation and integration activities. The implementation targeted personal lines underwriting, pricing, product management, agent distribution, and customer engagement workflows, with explicit emphasis on improving agent and customer interactions through tighter policy and rating integration.
Governance and process changes emphasized consolidation onto an evergreen platform and adoption of low code configuration to reduce time to market and increase product flexibility, with OnDemand taking day to day IT operations and application upgrades off Arbella's internal teams. Arbella articulated goals of advancing data analytics and integrating digital experiences to enable faster work on data, pricing, and products using Duck Creek Rating and the broader Duck Creek OnDemand suite.
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Capricorn Co-operative | Automotive | 500 | $135M | Australia | Duck Creek Technologies | Duck Creek Rating | Insurance Pricing and Rating Engine | 2025 | n/a |
In 2025, Capricorn Co-operative implemented Duck Creek Rating as part of a new Duck Creek Technologies SaaS core insurance delivery technology partnership. Duck Creek Rating in the Insurance Policy Administration category was provisioned via the Duck Creek OnDemand cloud-delivery platform to support Capricorn Mutual, the protection arm serving Capricorn’s membership network.
The implementation included the Duck Creek full-suite footprint alongside Duck Creek Rating, with explicit coverage of Policy, Rating, Billing, Claims and Clarity data and insights modules. Configuration work centered on the rating engine, product and rate table configuration, and rules-based underwriting automation to support commercial and domestic motor coverage product families.
Deployment architecture is cloud-native on the OnDemand platform, with Clarity providing centralized data and reporting to inform product and pricing decisions. Operational scope targets Capricorn’s 30,000 small and medium auto business members and the auto-trade membership channel across Capricorn’s Australia and New Zealand footprint, aligning policy administration, rating and billing processes with member-facing distribution.
Governance was structured through Capricorn Mutual as the system owner, with operational handoffs oriented to underwriting, product management and member services teams. The Duck Creek Rating implementation is positioned as a key enabler of Capricorn Mutual’s business strategy to strengthen their auto-trade members’ businesses and to empower the insurer to deliver enhanced commercial and domestic coverage products and experiences.
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Foremost, a Farmers Insurance Company | Insurance | 1500 | $770M | United States | Duck Creek Technologies | Duck Creek Rating | Insurance Pricing and Rating Engine | 2017 | n/a |
In 2017 Foremost, a Farmers Insurance Company, put Duck Creek Rating into production as part of a Duck Creek Technologies policy and ratings deployment. Duck Creek Rating was delivered within an Insurance Policy Administration suite that also included Duck Creek Policy, Duck Creek Billing, and Duck Creek Claims, and was positioned to support Foremost specialty lines operations.
The implementation focused on core rating and policy administration capabilities, embedding Duck Creek Rating to improve quote functionality and to expand the ability to process subsequent transactions. Configuration leveraged the suite approach, with modular deployment of rating and policy components so each capability could operate independently or together, consistent with Insurance Policy Administration workflows for quoting, policy issuance, and midterm transaction handling.
Operational scope covered nearly 170,000 agents and customer service representatives and more than 8,000 internal users, with the initial product set targeting Dwelling Fire and Specialty Homeowners policies. The rollout reached five states in the first phase and was planned to expand to all states over several phases, with subsequent phases to include the remainder of the Foremost Choice specialty insurance products, affecting agent sales channels, customer service, underwriting, and policy administration operations.
Deployment options noted during the engagement included both on premise installation and Duck Creek On-Demand as a Software as a Service model, enabling Foremost to choose hosting aligned with governance requirements. The program was explicitly framed to add digital capabilities, improve efficiencies, and enhance the customer experience, with phased governance and staged product rollouts to manage scope and adoption.
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Insurance | 830 | $745M | United States | Duck Creek Technologies | Duck Creek Rating | Insurance Pricing and Rating Engine | 2015 | n/a |
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Professional Services | 1100 | $708M | United States | Duck Creek Technologies | Duck Creek Rating | Insurance Pricing and Rating Engine | 2020 | n/a |
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