List of ECi Red Falcon Customers
ECi Software Solutions
4400 Alliance Gateway Freeway, Suite 154,
Fort Worth, 76177, TX,
United States
Fort Worth, 76177, TX,
United States
1 866-374-3221
Professional Services
2100
$600M
Since 2010, our global team of researchers has been studying ECi Red Falcon customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ECi Red Falcon for Distribution ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ECi Red Falcon for Distribution ERP include: Friedman's Home Improvement, a United States based Retail organisation with 600 employees and revenues of $194.0 million, Von Tobel, a United States based Distribution organisation with 200 employees and revenues of $45.0 million, JE Higgins Lumber Company, a United States based Distribution organisation with 600 employees and revenues of $35.0 million, Meek's Lumber & Hardware, a United States based Distribution organisation with 200 employees and revenues of $20.0 million, Mid-Cape Home Centers, a United States based Distribution organisation with 140 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using ECi Red Falcon, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bison Building Materials | Distribution | 10 | $1M | United States | ECi Software Solutions | ECi Red Falcon | Distribution ERP | 2008 | n/a |
In 2008, Bison Building Materials implemented ECi Red Falcon as its Distribution ERP to centralize core administrative operations. ECi Red Falcon was configured to support estimating, costing, purchasing, inventory control, order entry, invoicing, and general office workflow.
The implementation included configuration of order entry and inventory modules, standardized quote and custom order entry workflows, and embedded reporting for sales, purchasing, and inventory. Bison developed a single digital Bid tool in Excel to merge hardware and millwork bidding and eliminate redundancy, the tool includes reporting functions for sales, purchasing, and inventory to streamline the bid-to-order handoff. Configuration efforts emphasized rules-based configuration capabilities for custom millwork and price lock workflows, aligning estimating outputs with order entry records.
Operational coverage spanned Order Entry, Inventory Control, Purchasing, Sales and administrative office functions, with training and mentoring of the Office Supervisor and order entry associates in new processes and best practices. The program emphasized cross-departmental coordination and acted as a liaison between Order Entry, Inventory Control, Production and Information Technology to stabilize workflow and data handoffs, supported by shared Excel quote and order logs to communicate status with outside sales representatives. Governance activities focused on process development, candidate screening and role recommendations to sustain operational changes.
Documented process improvements at Bison included elimination of redundant bidding steps through the Excel bid tool and consolidation of reporting to reduce waste and add day-to-day value. Historical process tuning in related rules-based configurator work reduced single-job processing from five to thirty minutes down to under one minute, illustrating the performance improvements targeted through configurator and order entry optimization.
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Brand Vaughan Lumber | Distribution | 20 | $2M | United States | ECi Software Solutions | ECi Red Falcon | Distribution ERP | 2010 | n/a |
In 2010, Brand Vaughan Lumber implemented ECi Red Falcon as its Distribution ERP. The deployment centralized core distribution and finance functions for the 20 employee building materials distributor, with a clear operational emphasis on accounts receivable and order processing workflows.
Configuration work focused on the accounts receivable module, including high-volume purchase order invoicing, invoice submission workflows, remittance-driven cash application, unapplied cash monitoring, and aging reports. ECi Red Falcon was used to orchestrate daily deposit procedures and to support check scanning and bank deposit routines that were executed by the accounts receivable team.
Operational execution incorporated query reporting and batch processing capabilities to support collections and reconciliation tasks, with staff leveraging query database tools and BASYS processing patterns described in internal role notes. Governance centered on finance department ownership of AR processes, explicit daily deposit and payment application steps, and operational controls for tracking past due accounts and collections activity, reflecting a shop-level Distribution ERP deployment tailored to the companys accounts receivable and order-to-cash functions.
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Community Office Solutions | Distribution | 10 | $1M | United States | ECi Software Solutions | ECi Red Falcon | Distribution ERP | 2018 | n/a |
In 2018, Community Office Solutions implemented ECi Red Falcon, a Distribution ERP, to centralize purchasing and order processing for its small distribution business. The deployment addressed procurement workflows, multiwarehouse inventory verification, and order fulfillment across the companys operational footprint.
ECi Red Falcon was configured to manage purchasing and order processing modules, including purchase order creation, warehouse stock verification across four separate warehouses, order routing, and return authorizations with credit issuance. Community Office Solutions used ECi Red Falcon for purchasing office supplies and for arranging shipments to warehouses, ensuring items were shipped via the least expensive courier when selecting carriers.
Accounting functions remained in QuickBooks, with daily workflows for payroll, accounts receivable and collections, accounts payable, bank reconciliations, and daily deposits of checks and credit card charges processed through QuickBooks. The environment integrated an evening synchronization between QuickBooks and ECi Red Falcon to exchange invoice and order data, and staff attached copies of billing invoices to vendor invoices in QuickBooks as part of transactional reconciliation.
Operational governance required in house purchasing agent approval before orders were placed, nightly data synchronization to maintain parity between systems, and a defined returns process using return authorizations to issue credits to customer accounts or credit cards. Customer service workflows were split across ECi Red Falcon and QuickBooks, with representatives verifying stock availability across four warehouses and helping customers locate items, while purchasing and accounting maintained transactional and reconciliation controls.
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Forest Lumber & Building Supply | Distribution | 10 | $1M | United States | ECi Software Solutions | ECi Red Falcon | Distribution ERP | 2013 | n/a |
In 2013 Forest Lumber & Building Supply implemented ECi Red Falcon as its Distribution ERP to centralize special order processing and showroom operations. The deployment established ECi Red Falcon as the system of record for door and window special orders and everyday order processing across the small distribution business.
Implementation focused on core distribution workflows within ECi Red Falcon, including order management for special order doors and windows, inventory control for window, door and hardware SKUs, configuration of precision measurements for custom items, pricing and margin controls, scheduling for deliveries and installations, and quality inspection recordkeeping. ECi Red Falcon was used to enforce ordering rules and capture measurement and specification data required by installers and builders, while supporting sales and customer service staff in the showroom and on job sites.
The environment included documented integrations and systems of use, specifically the Jeld wen quoting tool, DW 24-7 product configurator, and Microsoft Office for document and communication workflows. ECi Red Falcon functioned alongside these tools to streamline quoting, product selection and office reporting, and to maintain a single record for special orders and fulfillment coordination across showroom staff, installers and builder customers.
Operational governance centered on using ECi Red Falcon to control ordering, inventory oversight, scheduling and installation coordination, and to capture margin and profitability inputs for each sale. The system also supported quality inspection workflows and customer resolution processes, providing a structured record for follow up between sales, operations and installation teams.
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Forest Lumber Company | Distribution | 50 | $5M | United States | ECi Software Solutions | ECi Red Falcon | Distribution ERP | 2015 | n/a |
In 2015, Forest Lumber Company implemented ECi Red Falcon. The ECi Red Falcon Distribution ERP was deployed to support core finance and warehouse workflows at Forest Lumber's Oklahoma City distribution operation, aligning inventory receipt and accounts payable processes within a single application.
The implementation emphasized accounts payable and inventory receiving capabilities inside ECi Red Falcon, with documented tasks that included matching warehouse receivers to supplier invoices, entering invoices into Red Falcon, and clearing items from a suspense account on a daily cadence. Configuration activity focused on invoice posting, vendor ledger maintenance, and the orchestration of weekly check runs processed through the application.
Operational coverage centered on the finance and warehouse departments, with a contract accounts payable clerk role recorded from October 2019 to March 2020 performing daily reconciliations and maintaining supplemental Excel spreadsheets for reporting and exception tracking. Workflows required tight procedural integration between warehouse receiving operations and AP posting, with Excel acting as a manual interface for exceptions and ad hoc reporting.
Governance practices documented include daily suspense account reconciliation and weekly payment cycle controls, and the staffing model included temporary contract roles that ended due to pre covid uncertainty. ECi Red Falcon is cited as the system of record for invoice processing and payment orchestration within Forest Lumber's Distribution ERP deployment.
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Retail | 600 | $194M | United States | ECi Software Solutions | ECi Red Falcon | Distribution ERP | 2018 | n/a |
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Distribution | 60 | $6M | United States | ECi Software Solutions | ECi Red Falcon | Distribution ERP | 2015 | n/a |
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Distribution | 100 | $10M | United States | ECi Software Solutions | ECi Red Falcon | Distribution ERP | 2008 | n/a |
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Distribution | 100 | $10M | United States | ECi Software Solutions | ECi Red Falcon | Distribution ERP | 2008 | n/a |
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Distribution | 600 | $35M | United States | ECi Software Solutions | ECi Red Falcon | Distribution ERP | 2010 | n/a |
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Showing 1 to 10 of 18 entries
Buyer Intent: Companies Evaluating ECi Red Falcon
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ECi Red Falcon. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating ECi Red Falcon for Distribution ERP include:
- Bms, a United States based Retail organization with 13 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Bms | Retail | 13 | $2M | United States | 2025-09-22 |
FAQ - APPS RUN THE WORLD ECi Red Falcon Coverage
ECi Red Falcon is a Distribution ERP solution from ECi Software Solutions.
Companies worldwide use ECi Red Falcon, from small firms to large enterprises across 21+ industries.
Organizations such as Friedman's Home Improvement, Von Tobel, JE Higgins Lumber Company, Meek's Lumber & Hardware and Mid-Cape Home Centers are recorded users of
ECi Red Falcon for Distribution ERP.
Companies using ECi Red Falcon are most concentrated in Retail and Distribution, with adoption spanning over 21 industries.
Companies using ECi Red Falcon are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ECi Red Falcon across Americas, EMEA, and APAC.
Companies using ECi Red Falcon range from small businesses with 0-100 employees - 72.22%, to mid-sized firms with 101-1,000 employees - 27.78%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of ECi Red Falcon include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ECi Red Falcon customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Distribution ERP.