List of Engati Platform Customers
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Since 2010, our global team of researchers has been studying Engati Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Engati Platform for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Engati Platform for Chatbots and Conversational AI include: Vertu Motors, a United Kingdom based Automotive organisation with 7591 employees and revenues of $6.45 billion, Bristol Street First Investments, a United Kingdom based Automotive organisation with 1353 employees and revenues of $1.32 billion, Sayaji Hotels, a India based Leisure and Hospitality organisation with 3200 employees and revenues of $780.0 million, Livspace, a Singapore based Professional Services organisation with 5500 employees and revenues of $730.0 million, Karbon Business, a India based Banking and Financial Services organisation with 2000 employees and revenues of $500.0 million and many others.
Contact us if you need a completed and verified list of companies using Engati Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Engati Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amar Chitra Katha | Media | 300 | $50M | India | Engati | Engati Platform | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Amar Chitra Katha deployed the Engati Platform on its website. The Engati Platform is used as a Chatbots and Conversational AI solution to automate customer engagement and to handle web-based inquiries for visitors to the Amar Chitra Katha site. The deployment is a web-embedded implementation that leverages conversational flows and intent recognition to surface content and route user queries across site navigation and content discovery pathways.
Configuration prioritized conversational design, FAQ automation, natural language intent mapping, and session handoff mechanisms for escalation to human agents, with operational ownership centered in the digital and customer support teams. Operational scope is the public website serving India, focused on customer service and marketing-led engagement use cases. Governance workstreams include content authoring, bot training cycles, and analytics review to refine intents and response flows while aligning conversational messaging with editorial content governance.
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Amrut Energy | Manufacturing | 120 | $9M | India | Engati | Engati Platform | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Amrut Energy deployed the Engati Platform on its public website, implementing Engati Platform as a customer-facing conversational layer in the Chatbots and Conversational AI category. The deployment targets web visitor engagement for a mid market manufacturing firm based in India, embedding the chatbot interface within product and contact pages. This implementation positions the Engati Platform as the primary digital front end for initial customer inquiries and structured lead capture.
Configuration focused on conversational flow design, intent classification, FAQ automation, structured lead capture forms, and session context management using the Engati Platform's conversational authoring and orchestration features. The implementation employed rule based flows and natural language intent routing consistent with Chatbots and Conversational AI best practices, and included automated escalation paths to human agents for complex queries. The setup utilized the Engati Platform dashboard for conversation testing, training of intents, and runtime monitoring.
Operational governance was centralized, with customer service and commercial teams owning conversational content, approval workflows, and agent escalation policies. The Engati Platform was embedded as a cloud delivered web widget, running alongside the corporate site architecture and instrumented for conversation analytics and operational monitoring. Ongoing management emphasizes conversation maintenance, intent refinement, and periodic content updates to align the Chatbots and Conversational AI implementation with business support and lead generation workflows.
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Analytic Endodontics | Life Sciences | 10 | $1M | United States | Engati | Engati Platform | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Analytic Endodontics deployed the Engati Platform on its website. The Engati Platform is implemented as a Chatbots and Conversational AI solution to provide a web-embedded conversational interface for patient-facing inquiries and initial triage on the public site, aligning with the companys small operational footprint in the United States.
Engati Platform configuration emphasized conversational flow authoring, intent classification, natural language understanding, and automated lead capture through a web widget, combined with dashboard analytics for monitoring conversations. Operational governance was retained internally, with core operations responsible for flow updates and conversation monitoring, enabling iterative tuning of dialogs and content without external implementation partners.
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Retail | 10 | $1M | India | Engati | Engati Platform | Chatbots and Conversational AI | 2022 | n/a |
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Education | 120 | $15M | Indonesia | Engati | Engati Platform | Chatbots and Conversational AI | 2019 | n/a |
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Non Profit | 40 | $4M | South Africa | Engati | Engati Platform | Chatbots and Conversational AI | 2022 | n/a |
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Leisure and Hospitality | 20 | $2M | United States | Engati | Engati Platform | Chatbots and Conversational AI | 2020 | n/a |
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Retail | 10 | $1M | India | Engati | Engati Platform | Chatbots and Conversational AI | 2022 | n/a |
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Automotive | 1353 | $1.3B | United Kingdom | Engati | Engati Platform | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 30 | $3M | India | Engati | Engati Platform | Chatbots and Conversational AI | 2025 | n/a |
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Buyer Intent: Companies Evaluating Engati Platform
- Galp Energia, a Portugal based Oil, Gas and Chemicals organization with 7054 Employees
- Shriram Finance India, a India based Banking and Financial Services company with 79872 Employees
- Embassy Group, a India based Construction and Real Estate organization with 550 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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