List of Epic Practice Management Customers
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Since 2010, our global team of researchers has been studying Epic Practice Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epic Practice Management for Medical Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epic Practice Management for Medical Practice Management include: Fresenius Medical Care North America, a United States based Healthcare organisation with 70000 employees and revenues of $13.00 billion, ProMedica, a United States based Healthcare organisation with 56000 employees and revenues of $6.93 billion, A&O Shearman, a United Kingdom based Professional Services organisation with 6076 employees and revenues of $2.60 billion, Kettering Health, a United States based Healthcare organisation with 15000 employees and revenues of $2.50 billion, Premise Health, a United States based Healthcare organisation with 6200 employees and revenues of $1.00 billion and many others.
Contact us if you need a completed and verified list of companies using Epic Practice Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Epic Practice Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A&O Shearman | Professional Services | 6076 | $2.6B | United Kingdom | Epic Systems | Epic Practice Management | Medical Practice Management | 2009 | n/a |
In 2009, A&O Shearman implemented Epic Practice Management as its Medical Practice Management solution. The deployment supports more than 3000 users across the firm and explicitly includes around 150 Business Development users, positioning the application as a core tool for practice-level operations and commercial workflows.
Epic Practice Management was configured to deliver standard Medical Practice Management capabilities, including appointment and scheduling workflows, billing and receivables processing, master data stewardship, access perimeter controls, and operational reporting. Configuration emphasized data integrity and perimeter management to keep reference data and transactional records synchronized and auditable across practice teams.
Operational scope extended to business development and broader practice operations, with explicit responsibility assigned to monitor and manipulate data and system perimeters to ensure efficient and accurate information availability. A&O Shearman uses Epic Practice Management within the Medical Practice Management category to centralize practice data and support business function workflows for client intake, resource allocation, and revenue related activities.
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Access Community Health Network | Healthcare | 1200 | $186M | United States | Epic Systems | Epic Practice Management | Medical Practice Management | 2010 | n/a |
In 2010 Access Community Health Network implemented Epic Practice Management as the core Medical Practice Management application, initiating a project that ran from August 2010 through November 2011 and was led from the Information Systems Manager of Financial Systems. The implementation was positioned to centralize and internalize revenue cycle operations, with a stated objective to transition the Revenue Cycle Department in house between July and September 2011.
Epic Practice Management was configured to support standard medical practice management capabilities, including scheduling, patient registration, billing, claims processing, and revenue cycle management workflows. The team completed a comprehensive review of Prelude notes and executed required system updates and testing for Prelude related registration and front end workflows, and applied regression testing across configured modules prior to go-live.
The Epic deployment was executed alongside implementations of Great Plains Dynamics financial software, Kronos HR Payroll and Timekeeper, EzCap managed care software, and Meditech LSS, creating an operational environment spanning financial, payroll, managed care, and clinical administrative domains. Implementation and support responsibilities covered cross-application coordination across these systems, aligning administrative and financial workflows with Epic Practice Management to support billing and revenue cycle processes.
Governance and rollout were managed through weekly Epic steering committee meetings, an overseen Epic project plan with a risk tracker and issue tracker, environment change control and release authorization, and structured regression testing leading to go-live. Budget tracking, invoice authorization for software and maintenance, and departmental staffing and training planning were part of the implementation management responsibilities.
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Alternate Solutions Health Network | Professional Services | 1000 | $150M | United States | Epic Systems | Epic Practice Management | Medical Practice Management | 2018 | n/a |
In 2018, Alternate Solutions Health Network implemented Epic Practice Management to standardize patient intake, referral processing, and administrative workflows across its network. The Epic Practice Management deployment targeted care coordination activities spanning eleven regional markets, and supported operational teams responsible for referrals, scheduling, registration, and revenue cycle administration for a 1,000 person organization. The narrative emphasizes Epic Practice Management and the Medical Practice Management category as core to patient referral throughput and administrative orchestration.
Configuration work focused on Medical Practice Management capabilities typical to the category, including patient demographics and registration, appointment scheduling, referral management, insurer eligibility and verification, and claims and billing workflows. The implementation emphasized accurate and secure entry and utilization of patient information within Epic Practice Management, aligning form and registration templates to referral review requirements and to the documented need for rapid, detail oriented processing of referrals.
The Epic Practice Management rollout was implemented alongside existing HCHB usage, with explicit interfaces and data exchange designed to ensure patient information is shared reliably between Epic systems and HCHB. Operational coverage included referral teams and care coordinators in all eleven regional markets, enabling cross-system reconciliation of patient records and referral status for community based care coordination activities.
Governance and process controls were established to maintain compliance with Medicare and Medicaid guidelines and to meet HIPAA requirements, including role based access controls, standardized data entry procedures, and training for staff responsible for referral review and patient data stewardship. Change management prioritized consistent referral workflows and secure data handling across regions, while ongoing operational ownership remained within clinical operations and revenue cycle teams.
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Healthcare | 3500 | $60M | United States | Epic Systems | Epic Practice Management | Medical Practice Management | 2016 | n/a |
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Professional Services | 200 | $23M | United States | Epic Systems | Epic Practice Management | Medical Practice Management | 2013 | n/a |
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Healthcare | 50 | $5M | United States | Epic Systems | Epic Practice Management | Medical Practice Management | 2008 | n/a |
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Healthcare | 120 | $13M | United States | Epic Systems | Epic Practice Management | Medical Practice Management | 2008 | n/a |
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Healthcare | 2000 | $300M | United States | Epic Systems | Epic Practice Management | Medical Practice Management | 2013 | n/a |
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Healthcare | 1000 | $150M | United States | Epic Systems | Epic Practice Management | Medical Practice Management | 2021 | n/a |
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Life Sciences | 50 | $5M | United States | Epic Systems | Epic Practice Management | Medical Practice Management | 2009 | n/a |
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Buyer Intent: Companies Evaluating Epic Practice Management
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