List of Feedbackify Customers
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United Kingdom
Since 2010, our global team of researchers has been studying Feedbackify customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Feedbackify for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Feedbackify for Customer Experience include: Investigation Discovery, a United States based Media organisation with 35000 employees and revenues of $39.32 billion, Discovery Communications, a United States based Media organisation with 18700 employees and revenues of $19.50 billion, National Grid USA, a United States based Utilities organisation with 18177 employees and revenues of $15.20 billion, Northwestern Medicine, a United States based Healthcare organisation with 33000 employees and revenues of $10.64 billion, Northwestern Medicine, a United States based Healthcare organisation with 33000 employees and revenues of $8.50 billion and many others.
Contact us if you need a completed and verified list of companies using Feedbackify, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Feedbackify customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Agria Pet Insurance | Insurance | 150 | $22M | United Kingdom | Feedbackify | Feedbackify | Customer Experience | 2014 | n/a |
In 2014, Agria Pet Insurance implemented Feedbackify on its public website. Feedbackify is a Customer Experience application deployed as a web embedded feedback capture layer, using a client side widget and form based collection to gather user comments, ratings and issue reports. The deployment targeted the customer facing website as the primary capture point for digital customer feedback.
Configuration emphasized lightweight site level instrumentation and form configuration, with captured feedback routed into internal review workflows for customer service and digital product teams. Governance established a regular feedback triage cadence, submission categorization and assignment to customer service or product owners for follow up. The implementation supports web feedback collection and escalation into operational processes, enabling continuous tuning of on site feedback prompts and moderation rules.
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Alaska Marine Lines | Transportation | 110 | $11M | United States | Feedbackify | Feedbackify | Customer Experience | 2021 | n/a |
In 2021, Alaska Marine Lines deployed Feedbackify on its public website. The implementation aligns with Customer Experience use cases for onsite feedback capture and user sentiment collection across digital touchpoints.
Feedbackify is configured as client side feedback instrumentation, implemented through onsite widgets and configurable forms to capture user comments, ratings, and structured responses. Configuration emphasizes service experience and website usability feedback, with categorical tagging and notification workflows used to surface issues to internal teams and prioritize follow up.
Operational scope is focused on the Alaska Marine Lines website, supporting customer service, digital and marketing functions in triage, issue tracking, and content or process adjustments. Governance centers on page level targeting and form configuration managed by the digital team, while Feedbackify feeds structured feedback to stakeholders for ongoing case handling and experience improvement efforts.
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Allianz UK | Insurance | 4200 | $3.7B | United Kingdom | Feedbackify | Feedbackify | Customer Experience | 2015 | n/a |
In 2015 Allianz UK implemented Feedbackify on their website to capture on-site user feedback as part of its Customer Experience tooling. The deployment embedded the Feedbackify web feedback widget across customer-facing pages, instrumenting feedback points for policyholders and prospective customers. Configuration and prompt management were handled through the Feedbackify administration interface to define surveys, feedback categories, and form behavior without modifying core backend systems.
Functional capabilities implemented align with Customer Experience patterns, including in-page feedback forms, short surveys, open-text feedback capture, and basic reporting for trend analysis using Feedbackify dashboards. Operational coverage focused on digital channels, with captured feedback routed into Allianz UK customer service and web product workflows via established triage processes, and governance assigned to digital experience and customer service teams to manage prompt design, response handling, and iterative refinement.
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Education | 150 | $66M | United States | Feedbackify | Feedbackify | Customer Experience | 2015 | n/a |
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Media | 50 | $6M | Spain | Feedbackify | Feedbackify | Customer Experience | 2018 | n/a |
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Retail | 40000 | $7.7B | United States | Feedbackify | Feedbackify | Customer Experience | 2016 | n/a |
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Manufacturing | 10 | $1M | United States | Feedbackify | Feedbackify | Customer Experience | 2018 | n/a |
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Distribution | 11 | $3M | Australia | Feedbackify | Feedbackify | Customer Experience | 2012 | n/a |
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Healthcare | 15 | $2M | Canada | Feedbackify | Feedbackify | Customer Experience | 2015 | n/a |
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Professional Services | 33 | $4M | United Kingdom | Feedbackify | Feedbackify | Customer Experience | 2014 | n/a |
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Buyer Intent: Companies Evaluating Feedbackify
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