List of Feedbackify Customers

Feedbackify

13 Kings Avenue,
New Malden, KT3 4DU,
United Kingdom

https://www.feedbackify.com/

44 20 7193-1636

Professional Services

$1M

Since 2010, our global team of researchers has been studying Feedbackify customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Feedbackify for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Feedbackify for Customer Experience include: Investigation Discovery, a United States based Media organisation with 35000 employees and revenues of $39.32 billion, Discovery Communications, a United States based Media organisation with 18700 employees and revenues of $19.50 billion, National Grid USA, a United States based Utilities organisation with 18177 employees and revenues of $15.20 billion, Northwestern Medicine, a United States based Healthcare organisation with 33000 employees and revenues of $10.64 billion, Northwestern Medicine, a United States based Healthcare organisation with 33000 employees and revenues of $8.50 billion and many others.

Contact us if you need a completed and verified list of companies using Feedbackify, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Feedbackify customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
Agria Pet Insurance	Insurance	150	$22M	United Kingdom	Feedbackify	Feedbackify	Customer Experience	2014	n/a	In 2014, Agria Pet Insurance implemented Feedbackify on its public website. Feedbackify is a Customer Experience application deployed as a web embedded feedback capture layer, using a client side widget and form based collection to gather user comments, ratings and issue reports. The deployment targeted the customer facing website as the primary capture point for digital customer feedback. Configuration emphasized lightweight site level instrumentation and form configuration, with captured feedback routed into internal review workflows for customer service and digital product teams. Governance established a regular feedback triage cadence, submission categorization and assignment to customer service or product owners for follow up. The implementation supports web feedback collection and escalation into operational processes, enabling continuous tuning of on site feedback prompts and moderation rules.
Alaska Marine Lines	Transportation	110	$11M	United States	Feedbackify	Feedbackify	Customer Experience	2021	n/a	In 2021, Alaska Marine Lines deployed Feedbackify on its public website. The implementation aligns with Customer Experience use cases for onsite feedback capture and user sentiment collection across digital touchpoints. Feedbackify is configured as client side feedback instrumentation, implemented through onsite widgets and configurable forms to capture user comments, ratings, and structured responses. Configuration emphasizes service experience and website usability feedback, with categorical tagging and notification workflows used to surface issues to internal teams and prioritize follow up. Operational scope is focused on the Alaska Marine Lines website, supporting customer service, digital and marketing functions in triage, issue tracking, and content or process adjustments. Governance centers on page level targeting and form configuration managed by the digital team, while Feedbackify feeds structured feedback to stakeholders for ongoing case handling and experience improvement efforts.
Allianz UK	Insurance	4200	$3.7B	United Kingdom	Feedbackify	Feedbackify	Customer Experience	2015	n/a	In 2015 Allianz UK implemented Feedbackify on their website to capture on-site user feedback as part of its Customer Experience tooling. The deployment embedded the Feedbackify web feedback widget across customer-facing pages, instrumenting feedback points for policyholders and prospective customers. Configuration and prompt management were handled through the Feedbackify administration interface to define surveys, feedback categories, and form behavior without modifying core backend systems. Functional capabilities implemented align with Customer Experience patterns, including in-page feedback forms, short surveys, open-text feedback capture, and basic reporting for trend analysis using Feedbackify dashboards. Operational coverage focused on digital channels, with captured feedback routed into Allianz UK customer service and web product workflows via established triage processes, and governance assigned to digital experience and customer service teams to manage prompt design, response handling, and iterative refinement.
Augustine Institute	Education	150	$66M	United States	Feedbackify	Feedbackify	Customer Experience	2015	n/a	In 2015, Augustine Institute implemented Feedbackify on their website, deploying the Customer Experience application to capture visitor feedback across its public content. The deployment embeds the Feedbackify feedback widget in the site and leverages the application reporting interface to aggregate qualitative comments and simple ratings for review. Configuration focuses on in-page feedback forms and centralized feedback lists, aligning with common Customer Experience workflows for capturing, categorizing, and routing site input. Operational scope is the Augustine Institute public website, with business functions such as marketing, digital content, and customer support consuming feedback for content iteration and issue triage. Governance and workflow ownership are framed around web content operations and a regular feedback review cadence, with teams using the Feedbackify reporting interface to review and triage submissions.
beBee	Media	50	$6M	Spain	Feedbackify	Feedbackify	Customer Experience	2018	n/a	In 2018 beBee deployed Feedbackify on its public website to capture direct user feedback and to support product and editorial decision making. Feedbackify is implemented as beBee's Customer Experience application for on-site feedback capture, embedding an interactive widget and targeted prompts across key content pages. The deployment focused on a lightweight front-end integration, configuring Feedbackify forms, rating prompts, and customizable question flows, together with a centralized Feedbackify dashboard for comment aggregation and review. Functional capabilities implemented included feedback form configuration, feedback categorization workflows, and exportable comment lists for downstream analysis, reflecting standard Customer Experience functional patterns. Operational coverage included beBee's main web properties and routed feedback into product, UX, and community moderation workflows. Governance was structured around a triage process that assigns feedback items to product and editorial owners, using the Feedbackify dashboard as the operational interface for tracking and managing incoming user comments.
	Retail	40000	$7.7B	United States	Feedbackify	Feedbackify	Customer Experience	2016	n/a
	Manufacturing	10	$1M	United States	Feedbackify	Feedbackify	Customer Experience	2018	n/a
	Distribution	11	$3M	Australia	Feedbackify	Feedbackify	Customer Experience	2012	n/a
	Healthcare	15	$2M	Canada	Feedbackify	Feedbackify	Customer Experience	2015	n/a
	Professional Services	33	$4M	United Kingdom	Feedbackify	Feedbackify	Customer Experience	2014	n/a

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Buyer Intent: Companies Evaluating Feedbackify

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FAQ - APPS RUN THE WORLD Feedbackify Coverage

Feedbackify is a Customer Experience solution from Feedbackify.

Companies worldwide use Feedbackify, from small firms to large enterprises across 21+ industries.

Organizations such as Investigation Discovery, Discovery Communications, National Grid USA and Northwestern Medicine are recorded users of Feedbackify for Customer Experience.

Companies using Feedbackify are most concentrated in Media, Utilities and Healthcare, with adoption spanning over 21 industries.

Companies using Feedbackify are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Feedbackify across Americas, EMEA, and APAC.

Companies using Feedbackify range from small businesses with 0-100 employees - 42.86%, to mid-sized firms with 101-1,000 employees - 29.52%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 7.62%.

Customers of Feedbackify include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Feedbackify customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.

List of Feedbackify Customers

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Buyer Intent: Companies Evaluating Feedbackify

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Q1. What is Feedbackify used for?

Q2. Who uses Feedbackify for Customer Experience?

Q3. Which companies use Feedbackify?

Q4. What is the industry breakdown of companies using Feedbackify?

Q5. What is the country breakdown of companies using Feedbackify?

Q6. What is the breakdown by employee size of companies using Feedbackify?

Q7. What is the breakdown by revenue of companies using Feedbackify?

Q8. How can I get the full list of companies using Feedbackify?