List of FICO Underwriting Customers
Bozeman, 59715, MT,
United States
Since 2010, our global team of researchers has been studying FICO Underwriting customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FICO Underwriting for Insurance ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FICO Underwriting for Insurance ERP include: Mercury Insurance Services, a United States based Insurance organisation with 4200 employees and revenues of $5.48 billion, Industrial Alliance Portfolio Management (IAPM), a Canada based Insurance organisation with 10200 employees and revenues of $4.10 billion, Kemper, a United States based Insurance organisation with 7600 employees and revenues of $3.81 billion and many others.
Contact us if you need a completed and verified list of companies using FICO Underwriting, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FICO Underwriting customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Industrial Alliance Portfolio Management (IAPM) | Insurance | 10200 | $4.1B | Canada | FICO | FICO Underwriting | Insurance ERP | 2025 | n/a |
In 2025, Industrial Alliance Portfolio Management (IAPM) implemented FICO Underwriting within its Insurance ERP stack to expand real time life insurance underwriting automation in Canada. The deployment is presented in a FICO press release as part of the FICO Platform and frames the application against life underwriting operations and policy approval workflows.
The implementation focused on automated decisioning and rules orchestration to govern routine underwriting decisions, with configuration work centered on real time scoring, policy risk evaluation, and workflow orchestration for underwriter exceptions. Functional capabilities implemented include automated decision engines, configuration of underwriting rule sets, and orchestration of approval workflows to increase straight through processing for routine cases.
Operational scope covers life insurance underwriting across IAPM's Canadian operations, embedding FICO Underwriting into underwriting intake and policy approval processes and aligning underwriting teams to the new decisioning workflows. The release describes a platform-based real time decisioning architecture intended to enable automated adjudication of routine applications while routing exceptions for human review.
Governance and rollout emphasize automation targets and oversight, with IAPM targeting up to 80% automation of routine underwriting decisions as reported in the press release. The project is reported to deliver faster policy approvals and improved risk assessment through expanded real time underwriting automation.
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Kemper | Insurance | 7600 | $3.8B | United States | FICO | FICO Underwriting | Insurance ERP | 2007 | n/a |
In 2007, Kemper implemented FICO Underwriting using FICO's Blaze Advisor decisioning to automate personal-lines underwriting in the United States. The project placed FICO Underwriting within Kemper's Insurance ERP landscape to centralize underwriting decision logic and operationalize rules driven adjudication across underwriting workflows. Celent recognized the approach as a model carrier implementation, signaling peer recognition of the technical and operational design.
The deployment leveraged Blaze Advisor to deliver rules based decisioning and automated underwriting workflows, embedding business rules into the insurer's decision paths to support consistent risk selection and adjudication. Implementation scope focused on personal-lines underwriting operations, with the decision engine governing underwriting decisions and providing an auditable, centralized rule repository that simplified policy intake and decision orchestration. According to FICO's 2007 press release, the rules based underwriting reduced underwriting losses and immediately lowered the combined loss expense ratio by about eight points.
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Mercury Insurance Services | Insurance | 4200 | $5.5B | United States | FICO | FICO Underwriting | Insurance ERP | 2021 | n/a |
In 2021 Mercury Insurance Services implemented FICO Underwriting to democratize and automate underwriting decisioning across its Guidewire-based stack in the United States. FICO Underwriting was provisioned as an Insurance ERP solution to centralize rule management for underwriting business functions and to reduce dependence on IT for routine rule updates.
The deployment emphasized externalizing business rules into a decisioning layer with rule authoring and decision automation capabilities, aligning policy issuance workflows with automated underwriting logic. Integration points focused on the Guidewire policy administration environment to surface decisions at quote and bind, while governance shifted to empower underwriters to author, test, and publish rules, accelerating digital underwriting decisioning and freeing underwriters to focus on complex cases.
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