List of Finastra DecisionPro Customers
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Since 2010, our global team of researchers has been studying Finastra DecisionPro customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Finastra DecisionPro for Loan Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Finastra DecisionPro for Loan Management include: Valley National Bank, a United States based Banking and Financial Services organisation with 3732 employees and revenues of $1.89 billion, WSFS Bank, a United States based Banking and Financial Services organisation with 2375 employees and revenues of $1.04 billion, Simmons Bank, a United States based Banking and Financial Services organisation with 2917 employees and revenues of $763.0 million, Old Second Bancorp, a United States based Banking and Financial Services organisation with 877 employees and revenues of $280.0 million, Farmers National Bank of Canfield, a United States based Banking and Financial Services organisation with 682 employees and revenues of $170.0 million and many others.
Contact us if you need a completed and verified list of companies using Finastra DecisionPro, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Finastra DecisionPro customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Beacon Credit Union | Banking and Financial Services | 150 | $30M | United States | Finastra | Finastra DecisionPro | Loan Management | 2019 | n/a |
In 2019, Beacon Credit Union implemented Finastra DecisionPro alongside Finastra LaserPro to centralize retail and agricultural loan origination and underwriting. The deployment focused on Loan Management functions to support finance and loan origination workflows across Beacon Credit Union's United States operations.
Configuration work emphasized DecisionPro decisioning capabilities, standardizing credit decision workflows, rules based scoring and exception routing to reduce manual underwriting handoffs. Finastra DecisionPro was used to codify underwriting criteria and automate decision outcomes, creating consistent application of lending policy across retail and agricultural product lines.
The implementation integrated Finastra LaserPro and Finastra DecisionPro to create an end to end origination to decisioning path, with LaserPro handling application intake and DecisionPro executing automated decision logic. Operational coverage centered on the credit and lending teams, aligning intake, underwriting, and decision workflows for consumer and agricultural lending.
According to Finastra's customer case study, the deployment reduced loan application processing time to around 30 minutes and supported approximately a 9 percent increase in consumer lending over four years. Governance changes included centralized underwriting policies and workflow driven exception management to preserve decision consistency and auditability.
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Farmers National Bank of Canfield | Banking and Financial Services | 682 | $170M | United States | Finastra | Finastra DecisionPro | Loan Management | 2015 | n/a |
In 2015 Farmers National Bank of Canfield implemented Finastra DecisionPro as its Loan Management application for consumer lending, while mortgage administration remained supported by Encompass. The deployment established DecisionPro as the bank's primary consumer loan platform and positioned application administration and support as a continuous operational capability beginning in October 2015.
Configuration work focused on administration, loan intake and origination workflows, credit decisioning and underwriting rule configuration, servicing lifecycle activities, and user access management. Finastra DecisionPro was configured to support lender-facing workflows and internal validation and reporting needs, with administrators trained to tune workflow rules and maintain product and pricing settings.
Operational coverage centered on the bank's lending and IT teams, with an Application Support Specialist role providing ongoing administration and frontline support since October 2015. That role works closely with IT to coordinate system configuration, ticket resolution, and patch or configuration changes, and works directly with lenders to resolve system questions and operational issues.
Governance emphasized application administration, change control and user support processes, including training for lender staff and coordination with IT for system updates and troubleshooting. Finastra DecisionPro serves as the bank's Loan Management platform, supporting lender operations, system governance, and ongoing application administration.
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Old Second Bancorp | Banking and Financial Services | 877 | $280M | United States | Finastra | Finastra DecisionPro | Loan Management | 2021 | n/a |
In 2021, Old Second Bancorp implemented Finastra DecisionPro to centralize consumer loan decisioning and processing within its Loan Management environment. The deployment targeted retail lending operations, bringing Finastra DecisionPro into frontline underwriting workflows and loan application routing used by branch and operations staff.
Configuration focused on decisioning rules, automated underwriting workflows, and loan processing orchestration consistent with Loan Management capabilities. Bank staff underwrote and processed consumer loans using Finastra DecisionPro alongside Laser Pro, and configured templates and rule sets to align with existing Personal Banking Manuals and consumer lending policies.
Operational coverage emphasized retail operations and the branch network, with DecisionPro used by branch operations, underwriting, and servicing teams during day to day loan handling. The application was part of the technology set used to support bankers on account opening, maintenance, trust and estate questions, power of attorney and IRA related loan inquiries while the bank expanded branch operations.
Governance and rollout activities were driven by internal testing and procedure creation, staff training, and system acceptance tasks performed by branch operations managers and senior branch operations specialists. Team members tested new systems, resolved operational issues, and documented procedures for Finastra DecisionPro to support the bank during the Old Second acquisition of West Suburban Bank which doubled the branch count to 28.
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Banking and Financial Services | 2917 | $763M | United States | Finastra | Finastra DecisionPro | Loan Management | 2024 | n/a |
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Banking and Financial Services | 29 | $3M | United States | Finastra | Finastra DecisionPro | Loan Management | 2021 | n/a |
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Banking and Financial Services | 249 | $34M | United States | Finastra | Finastra DecisionPro | Loan Management | 2016 | n/a |
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Banking and Financial Services | 3732 | $1.9B | United States | Finastra | Finastra DecisionPro | Loan Management | 2018 | n/a |
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Banking and Financial Services | 2375 | $1.0B | United States | Finastra | Finastra DecisionPro | Loan Management | 2012 | n/a |
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Buyer Intent: Companies Evaluating Finastra DecisionPro
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