List of Fiserv Cleartouch Bank Platform Customers
Fiserv
600 N. Vel R. Phillips Ave.,
Milwaukee, 53203, WI,
United States
Milwaukee, 53203, WI,
United States
1 262-879-5000
Professional Services
38000
$21.2B
Since 2010, our global team of researchers has been studying Fiserv Cleartouch Bank Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fiserv Cleartouch Bank Platform for Core Banking from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fiserv Cleartouch Bank Platform for Core Banking include: Associated Bank, a United States based Banking and Financial Services organisation with 4200 employees and revenues of $1.20 billion, Cross River, a United States based Banking and Financial Services organisation with 500 employees and revenues of $265.0 million, Metropolitan Commercial Bank, a United States based Banking and Financial Services organisation with 290 employees and revenues of $255.0 million, North Shore Bank, a United States based Banking and Financial Services organisation with 500 employees and revenues of $150.0 million, Union Savings Bank - Cincinnati, OH, a United States based Banking and Financial Services organisation with 820 employees and revenues of $120.0 million and many others.
Contact us if you need a completed and verified list of companies using Fiserv Cleartouch Bank Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Fiserv Cleartouch Bank Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ambler Savings Bank | Banking and Financial Services | 80 | $13M | United States | Fiserv | Fiserv Cleartouch Bank Platform | Core Banking | 2011 | n/a |
In 2011, Ambler Savings Bank implemented Fiserv Cleartouch Bank Platform as its Core Banking system to support branch transaction processing and settlement workflows. The deployment focused on operationalizing teller and customer service workflows rather than enterprise wide redesign, concentrating on branch level transaction throughput and end of day reconciliation.
Fiserv Cleartouch Bank Platform is used to capture and process teller transactions including cashier checks and money orders, and to support new account openings. Teller and CSR procedures document entering customer transactions into the Cleartouch teller module, scanning daily work at shift end, scanning processed checks into the Webcapture system, and balancing teller drawers and teller sheet summaries against branch totals. End of day branch totals are recorded using Microsoft Excel and end of day settlement information is sent via email to the corporate office as part of the daily close process.
The implementation integrates operational touchpoints with a check imaging workflow through Webcapture and uses standard office tools for settlement reporting, maintaining a clear handoff between branch staff and corporate reporting. Operational coverage is explicitly at the Fairview Village, PA branch where teller and CSR staff have run the system in live use from 2013 to present, applying the Cleartouch teller interface for customer facing transactions and branch settlement.
Governance and process controls were embedded in branch procedures, with responsibilities assigned for scanning all processed items, balancing teller drawers at close of shift, performing branch settlement, and securing the branch at close. These procedural controls align transaction entry in Fiserv Cleartouch Bank Platform with end of day reconciliation and corporate reporting workflows, ensuring auditability of teller operations and centralized receipt of settlement data.
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Associated Bank | Banking and Financial Services | 4200 | $1.2B | United States | Fiserv | Fiserv Cleartouch Bank Platform | Core Banking | 2015 | n/a |
In 2015 Associated Bank implemented Fiserv Cleartouch Bank Platform, a Core Banking application, to serve as the primary teller and branch operations system. The deployment emphasized branch teller workstations and branch office workflows where the Fiserv Cleartouch Bank Platform functioned as the central system for account servicing and daily transaction processing.
The implementation encompassed teller processing and account management capabilities, product and rate configuration used to update branch displays and posters, and administrative functions used in branch audits and scheduling. Staff-level usage included coaching tellers on product conversations and sales skills directly within Cleartouch workflows, and training new staff on the Cleartouch system alongside bank product training.
Operational coverage was focused on branch teams including tellers, supervisors, assistant managers, and branch managers with documented activity at locations such as Slinger, WI. Governance and rollout were organized around branch-level training and supervisory coaching, with supervisors leading audits, schedule management, daily work reviews, and peer training for assistant managers using the Fiserv Cleartouch Bank Platform.
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Athol Credit Union | Banking and Financial Services | 100 | $25M | United States | Fiserv | Fiserv Cleartouch Bank Platform | Core Banking | 2015 | n/a |
In 2015 Athol Credit Union implemented Fiserv Cleartouch Bank Platform for Core Banking. The deployment established the core banking backbone supporting operations, IT, project management, and compliance, with day to day ownership and continuous workflow improvements routed through the Vice President of Project Operations and the IT Officer.
The Fiserv Cleartouch Bank Platform implementation includes parameter configuration and rate management capabilities, user lifecycle administration for onboarding and offboarding employees from the core, and a governed cadence for updates and upgrades. Functional components administered as part of the Cleartouch deployment include Cleartouch Audit, Client-Central, Fiserv Retail Online and Mobiliti retail channels, Check Free Bill Pay PartnerCare, Compass external transfer, Eascorp Epayments, Deluxe Statement Advantage, and Websource Capture.
Integrations and operational tooling are explicitly managed across security, backup, and third-party IT providers. The environment is integrated operationally with SourcePass as third-party IT, Perch, BitDefender, and KnowB4 for security monitoring and awareness, Acronis for backup, and structured patch management processes. Operational practices include monitoring and documenting network changes, daily report review, and coordination with the Division of Banks during scheduled examinations.
Governance and operational controls focus on formalizing parameter change processes, documented patch and update windows, vendor administration for each integrated component, and audit readiness using Cleartouch Audit and routine reporting. Routine governance tasks emphasize controlled rate changes, access provisioning and deprovisioning, vendor administration, and cross functional support for operations, retail channels, payments, and IT support within the Core Banking implementation.
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Belmont Savings Bank | Banking and Financial Services | 62 | $6M | United States | Fiserv | Fiserv Cleartouch Bank Platform | Core Banking | 2012 | n/a |
In 2012, Belmont Savings Bank implemented Fiserv Cleartouch Bank Platform as its Core Banking system. The effort was executed as a year long program that began with a system study with Fiserv consultants and progressed through implementation, troubleshooting, and platform optimization focused on lending operations.
The implementation concentrated on lending and loan servicing capabilities within the Fiserv Cleartouch Bank Platform, including loan booking and closing workflows, investor loan funding and secondary market pipeline tracking, construction advance management, escrow analysis, and accounting and general ledger reconciliations. The team configured new lending product support, notably the bank's signature HELOC product, and developed paperless tracking applications for loan closing, post closing QC, and new loan booking.
Integration work connected the core banking platform to existing loan origination systems and online channel features, supporting end to end loan lifecycle processing from underwriting through servicing. Operational coverage centered on the Lending Department, encompassing loan processing, underwriting, closing, servicing, HMDA reporting, and coordination with sales, accounting, and legal stakeholders. Fiserv consultants participated in the system study and implementation phases.
Governance and process changes accompanied the technical deployment, including creation of the Lending Department Operations Manual and the bank's first HMDA and CRA procedures manual. The program instituted a system to track regulatory changes, auditor recommendations, and remediation responses, and delivered training for operations staff on new workflows and controls. Standardized procedures and shared best practices were established for loan booking, quality control, post closing review, and accounting reconciliations.
Explicit outcomes reported from the initiative include handling an 83% increase in residential volume and a 46% increase in commercial volume through projects to improve operations and automate key processes. The implementation delivered paperless tracking systems and automation of critical lending workflows within the Core Banking platform, and ongoing troubleshooting and optimization efforts addressed bank wide operational issues.
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Cambridge Trust Company (formerly Wellesley Bank) | Banking and Financial Services | 400 | $80M | United States | Fiserv | Fiserv Cleartouch Bank Platform | Core Banking | 2015 | n/a |
In 2015, Cambridge Trust Company (formerly Wellesley Bank) deployed Fiserv Cleartouch Bank Platform as its Core Banking system, institutionalizing a single-vendor core for deposit and transaction processing. The implementation anchored core account lifecycle management across retail branches and centralized operations, positioning Fiserv Cleartouch Bank Platform as the authoritative system for customer accounts and transaction posting.
Configuration focused on standard Core Banking functional capabilities, including deposit account processing, customer information management, transaction posting engines, teller operations, check processing and branch capture imaging workflows, and general ledger interfacing. The deployment emphasized configuration of posting rules, balancing and reconciliation workflows, and imaging intake tied to branch capture processes to support day to day retail banking operations.
Operational coverage included branch operations, centralized operations and customer service, with the platform supporting front line teller workflows and back office posting and reconciliation. Integrations were implemented to support imaging and branch capture driven document flows and to unify teller and deposit processing into a central transaction ledger, preserving operational continuity across retail channels.
Governance centered on establishing standardized operating procedures and operational runbooks for account opening, transaction exception handling and balancing, combined with role based access controls and audit trails provided by the platform. The rollout proceeded with operational training for branch and operations staff and formalized handoffs between front line and back office teams to embed the Fiserv Cleartouch Bank Platform into daily banking workflows.
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Banking and Financial Services | 50 | $8M | United States | Fiserv | Fiserv Cleartouch Bank Platform | Core Banking | 2006 | n/a |
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Banking and Financial Services | 40 | $5M | United States | Fiserv | Fiserv Cleartouch Bank Platform | Core Banking | 2017 | n/a |
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Banking and Financial Services | 260 | $25M | United States | Fiserv | Fiserv Cleartouch Bank Platform | Core Banking | 2015 | n/a |
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Banking and Financial Services | 30 | $5M | United States | Fiserv | Fiserv Cleartouch Bank Platform | Core Banking | 2021 | n/a |
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Banking and Financial Services | 75 | $6M | United States | Fiserv | Fiserv Cleartouch Bank Platform | Core Banking | 2010 | n/a |
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Buyer Intent: Companies Evaluating Fiserv Cleartouch Bank Platform
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Fiserv Cleartouch Bank Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Fiserv Cleartouch Bank Platform for Core Banking include:
- F.P. Fensel Supply, a United States based Distribution organization with 45 Employees
- ProSapient, a United Kingdom based Professional Services company with 500 Employees
- Myrecovery, a United Kingdom based Healthcare organization with 30 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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F.P. Fensel Supply | Distribution | 45 | $12M | United States | 2025-12-22 |
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ProSapient | Professional Services | 500 | $55M | United Kingdom | 2025-11-25 |
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Myrecovery | Healthcare | 30 | $5M | United Kingdom | 2025-10-10 |
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Healthcare | 22 | $4M | United States | 2025-10-08 |
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Leisure and Hospitality | 6000 | $3.3B | United States | 2025-09-30 |
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Banking and Financial Services | 35 | $5M | Switzerland | 2024-07-31 |
FAQ - APPS RUN THE WORLD Fiserv Cleartouch Bank Platform Coverage
Fiserv Cleartouch Bank Platform is a Core Banking solution from Fiserv.
Companies worldwide use Fiserv Cleartouch Bank Platform, from small firms to large enterprises across 21+ industries.
Organizations such as Associated Bank, Cross River, Metropolitan Commercial Bank, North Shore Bank and Union Savings Bank - Cincinnati, OH are recorded users of
Fiserv Cleartouch Bank Platform for Core Banking.
Companies using Fiserv Cleartouch Bank Platform are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Fiserv Cleartouch Bank Platform are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Fiserv Cleartouch Bank Platform across Americas, EMEA, and APAC.
Companies using Fiserv Cleartouch Bank Platform range from small businesses with 0-100 employees - 60.78%, to mid-sized firms with 101-1,000 employees - 37.25%, large organizations with 1,001-10,000 employees - 1.96%, and global enterprises with 10,000+ employees - 0%.
Customers of Fiserv Cleartouch Bank Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Fiserv Cleartouch Bank Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Core Banking.