List of Fiserv DNA Bank Platform Customers
Fiserv
255 Fiserv Dr.,
Brookfield, 53045, WI,
United States
Brookfield, 53045, WI,
United States
1 262-879-5000
Professional Services
38000
$20.5B
Since 2010, our global team of researchers has been studying Fiserv DNA Bank Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fiserv DNA Bank Platform for Core Banking from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fiserv DNA Bank Platform for Core Banking include: PNC Bank, a United States based Banking and Financial Services organisation with 53859 employees and revenues of $20.81 billion, Ameriprise Financial, a United States based Banking and Financial Services organisation with 13800 employees and revenues of $15.54 billion, Flagstar Bank, a United States based Banking and Financial Services organisation with 6993 employees and revenues of $2.58 billion, Sallie Mae, a United States based Banking and Financial Services organisation with 1740 employees and revenues of $1.81 billion, New York Community Bank, a United States based Banking and Financial Services organisation with 7497 employees and revenues of $1.48 billion and many others.
Contact us if you need a completed and verified list of companies using Fiserv DNA Bank Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the TRM software purchases.
The Fiserv DNA Bank Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of TRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1st Advantage Federal Credit Union | Banking and Financial Services | 150 | $25M | United States | Fiserv | Fiserv DNA Bank Platform | Core Banking | 2019 | n/a |
In 2019, 1st Advantage Federal Credit Union implemented Fiserv DNA Bank Platform as its Core Banking system to centralize core operations and IT control. The Fiserv DNA Bank Platform is administered by the credit union IT organization and is used for core account processing, transaction processing, and operational reporting, with CRMBI DNA Publisher employed for query and report creation across departments.
Configuration and operational management responsibilities include managing application updates and core system changes and upgrades, developing automation jobs for sending and receiving third party files, and scheduling recurring jobs using VisualCron and ISE Job Scheduler. The implementation supports standard Core Banking workflows such as account maintenance, transaction posting, member notices, and automated file exchanges, with query creation and data analysis performed by the administrator role.
The Fiserv DNA Bank Platform operates alongside a set of interfacing applications, explicitly including Entrust Datacard instant issue debit card systems, Fiserv Prologue General Ledger accounting software, and Temenos Lifestyle Management Suite. Backup and data protection workflows reference Fiserv Datasafe operations on Intersystems Cache running on Open VMS, covering daily processing, month end, and year end schedules and associated disaster recovery testing.
Governance and operational oversight are managed through IT policies and procedures, coordination with executive management for technology recommendations, and day to day management of Applications Support Specialists and first tier service desk associates using Manage Engine ticketing. The IT team also manages disaster recovery planning and testing for the core and Datasafe environments, and provides project management for core changes and system implementations to align Core Banking functions with credit union operational needs.
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1st Security Bank | Banking and Financial Services | 581 | $200M | United States | Fiserv | Fiserv DNA Bank Platform | Core Banking | 2021 | n/a |
In 2021, 1st Security Bank implemented the Fiserv DNA Bank Platform for Core Banking. The deployment positioned the Fiserv DNA Bank Platform as the bank's centralized system for retail account processing and consumer loan servicing, supporting daily transaction posting and account lifecycle management used by branch and servicing staff at the Mountlake Terrace site.
Configuration emphasized core banking modules including account management, deposit processing, transaction posting, general ledger interfacing, interest calculation, and consumer loan servicing workflows. The Fiserv DNA Bank Platform was configured to support role based transaction processing, teller operations, loan payment scheduling, escrow servicing, and borrower communication workflows commonly executed by consumer loan servicing representatives.
Operational scope covered frontline retail operations and loan servicing teams, with governance focused on training, configuration control, and standardized servicing procedures to align day to day account and loan operations. Controls and workflow stabilization were implemented to ensure consistent posting, servicing handoffs, and case management within the Core Banking environment.
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3Rivers Federal Credit Union | Banking and Financial Services | 460 | $80M | United States | Fiserv | Fiserv DNA Bank Platform | Core Banking | 2019 | n/a |
In 2019, 3Rivers Federal Credit Union implemented Fiserv DNA Bank Platform. The deployment established Fiserv DNA Bank Platform as the credit union's Core Banking system and was placed into operational use beginning January 2019 by member service staff.
Daily use by a Member Service Representative from January 2019 to present indicates the implementation focused on real time financial transactions and account processing. The Fiserv DNA Bank Platform configuration emphasized core account processing and transaction posting capabilities, including deposit processing, loan account servicing, general ledger posting, and customer information management consistent with Core Banking functional workflows.
Operational coverage centered on member services and back office account processing teams within the credit union, with frontline users executing transaction authorization, account maintenance, and inquiry resolution on a day to day basis. The implementation aligned system configuration to teller and member service workflows to support immediate posting and account updates, and governance practices were adjusted to codify role based operational procedures and standardize transaction handling across operational teams.
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Abacus Federal Savings Bank | Banking and Financial Services | 100 | $20M | United States | Fiserv | Fiserv DNA Bank Platform | Core Banking | 2017 | n/a |
In 2017, Abacus Federal Savings Bank implemented Fiserv DNA Bank Platform for Core Banking. The initial deployment focused on bringing deposit processing and transaction lifecycle management onto a single Core Banking platform to support branch operations and centralized back office workflows.
The Fiserv DNA Bank Platform implementation encompassed deposit account processing, in-clearing, ACH processing, and stop payment verification, alongside abandoned property management for New York, New Jersey, and Pennsylvania. The platform was used to support Online Banking functions, credit card transaction tracking, Regulation E claims processing, the debit card and ATM card program, return deposit claims, Check 21 processing, and ATM maintenance activities.
Operational coverage included day-to-day support for the branch network and centralized check processing, with responsibilities for exception handling, item scanning, and coordination of software issues with the vendor, Fiserv. The bank used the Fiserv DNA Bank Platform to process CTR submissions and to review OFAC and FinCEN inquiries daily, and to perform Social Security and Medicaid verifications where required.
Governance and operational controls were formalized around the platform, with annual reviews and updates to forms, procedures, and disclosures, delegated daily operational tasks across Deposit Operations staff, and designation of critical functions for business continuity. The implementation also supported special projects including system testing and disaster recovery planning, while serving as an operational resource to branches for check processing and reconciliation functions.
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ABNB Federal Credit Union | Banking and Financial Services | 195 | $23M | United States | Fiserv | Fiserv DNA Bank Platform | Core Banking | 2019 | n/a |
In 2019, ABNB Federal Credit Union implemented Fiserv DNA Bank Platform. The Fiserv DNA Bank Platform serves as the credit union's Core Banking system and is positioned to centralize member account access, transaction posting, card controls, and teller functions across its Chesapeake, Virginia member service operations.
The implementation is focused on operational modules typical of Core Banking deployments, including account servicing and transaction processing, card management and fraud controls such as freeze and block workflows, check ordering and payment handling, and teller transaction capabilities. Front-line call center workflows are instrumented directly against Fiserv DNA Bank Platform to support high volume inbound member interactions, transaction inquiries, dispute handling, and fee collection tasks.
The environment integrates Fiserv DNA Bank Platform with an ecosystem of front-office and back-office tools listed by the client, including Microsoft Teams and Microsoft Outlook for collaboration, Cisco Finesse and Jabber for telephony and contact center routing, Alkami for digital channel access, Paylocity for payroll touchpoints, FIS e-funds for settlement paths, and supporting systems such as Base 2000, Pass-Through, and Nautilus for auxiliary transaction and processing functions. These integrations enable call center representatives and tellers to access member accounts, view transactions, process payments, and take corrective actions such as card blocks from a coordinated interface set.
Operational governance reflects structured change management for the Fiserv DNA Bank Platform, with monthly meetings and recurring in-depth training whenever system changes occur. Day to day, governance is expressed through call center standard operating procedures and workflow controls that cover queue management, transaction processing, fraud escalation, and cross-training for some teller duties to maintain continuity of member service.
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Banking and Financial Services | 349 | $54M | United States | Fiserv | Fiserv DNA Bank Platform | Core Banking | 2021 | n/a |
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Banking and Financial Services | 500 | $130M | United States | Fiserv | Fiserv DNA Bank Platform | Core Banking | 2016 | n/a |
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Banking and Financial Services | 3200 | $450M | United States | Fiserv | Fiserv DNA Bank Platform | Core Banking | 2020 | n/a |
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Banking and Financial Services | 200 | $11M | United States | Fiserv | Fiserv DNA Bank Platform | Core Banking | 2017 | n/a |
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Banking and Financial Services | 500 | $147M | United States | Fiserv | Fiserv DNA Bank Platform | Core Banking | 2019 | n/a |
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Buyer Intent: Companies Evaluating Fiserv DNA Bank Platform
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Fiserv DNA Bank Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Fiserv DNA Bank Platform for Core Banking include:
- Affinity Plus Federal Credit Union, a United States based Banking and Financial Services organization with 35 Employees
- South Carolina State Credit Union, a United States based Banking and Financial Services company with 275 Employees
- Capitol Federal Savings Bank, a United States based Banking and Financial Services organization with 659 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Fiserv DNA Bank Platform Coverage
Fiserv DNA Bank Platform is a Core Banking solution from Fiserv.
Companies worldwide use Fiserv DNA Bank Platform, from small firms to large enterprises across 21+ industries.
Organizations such as PNC Bank, Ameriprise Financial, Flagstar Bank, Sallie Mae and New York Community Bank are recorded users of
Fiserv DNA Bank Platform for Core Banking.
Companies using Fiserv DNA Bank Platform are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Fiserv DNA Bank Platform are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Fiserv DNA Bank Platform across Americas, EMEA, and APAC.
Companies using Fiserv DNA Bank Platform range from small businesses with 0-100 employees - 16.25%, to mid-sized firms with 101-1,000 employees - 72.08%, large organizations with 1,001-10,000 employees - 10.83%, and global enterprises with 10,000+ employees - 0.83%.
Customers of Fiserv DNA Bank Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Fiserv DNA Bank Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Core Banking.