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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Fiserv Retail Online Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Athol Credit Union Banking and Financial Services 100 $25M United States Fiserv Fiserv Retail Online Digital Banking 2015 n/a
In 2015, Athol Credit Union implemented Fiserv Retail Online as its customer-facing online and mobile channel within its Digital Banking environment. The deployment was managed in tandem with the Fiserv Cleartouch core, establishing a direct relationship between Fiserv Retail Online and the core account processing platform for account servicing and authentication workflows. Configuration work focused on retail online banking and Mobiliti mobile banking capabilities, with modules and parameter sets configured for online account servicing, external transfers, bill pay and e-payments, and statement delivery. Fiserv Retail Online was integrated with named partner components including Fiserv Cleartouch, Check Free Bill Pay PartnerCare, Compass External Transfer, Eascorp Epayments, Deluxe Statement Advantage, Websource Capture, Access Manager Navigator, and Client-Central to support payments, transfers, statement imaging, and access management. Operational governance and lifecycle management were handled by the credit union IT and project operations function, which performed parameter changes, rate changes, employee onboarding and offboarding in the core, and routine updates and upgrades. Day to day operations included monitoring and documenting network changes, reviewing daily reports, and coordinating security and backup tooling such as Perch, BitDefender, KnowB4, Cleartouch Audit, Acronis, and patch management, while working with the Division of Banks during examinations and coordinating with third party IT and vendor administrators.
Cullman Savings Bank Banking and Financial Services 59 $10M United States Fiserv Fiserv Retail Online Digital Banking 2013 n/a
In 2013, Cullman Savings Bank implemented Fiserv Retail Online as part of a broader Cleartouch bank platform deployment, aligning its customer-facing systems with Digital Banking channels. The deployment leveraged Cleartouch as an integrated, real-time account processing platform to support online and mobile channels alongside core transaction processing. The implementation included Fiserv Retail Online for online banking and Business Online for business customers, Mobiliti for mobile banking, and Popmoney for person to person payments. The bank also implemented Accel payments network connectivity, CheckFree RXP for bill payment, Item Processing and Debit Processing for payments operations, Teller for Cleartouch for front-line transaction processing, and Director for electronic content management and eStatements, while iVue provided business intelligence capabilities. Integration scope emphasized end to end connectivity across Fiserv solutions, including Branch Source Capture and Merchant Source Capture for image capture and the Fiserv Clearing Network for image exchange, enabling real-time transaction flows between channels and account processing. The deployment covered retail and teller operations and channel services at Cullman Savings Bank, which is headquartered in Cullman, Alabama and was reported at the time to have $216 million in assets. Governance and vendor interaction focused on coordinated conversion and ongoing client service, with bank leadership citing a desire to deliver current products and technology in a timely and cost effective manner. The bank and Fiserv positioned the Cleartouch platform and Fiserv Retail Online as differentiated by real-time capabilities, integration breadth, and a high quality conversion experience, with improved speed and accessibility for staff to interact and provide customer information.
Enterprise Bank - Lowell, MA Banking and Financial Services 600 $43M United States Fiserv Fiserv Retail Online Digital Banking 2014 n/a
In 2014, Enterprise Bank implemented Fiserv Retail Online as part of its Digital Banking strategy. The deployment aimed to extend mobile and online self service for retail and small business customers across the bank's network of 22 full service branches in the Merrimack Valley and north central Massachusetts and southern New Hampshire. The Fiserv Retail Online implementation delivered core Digital Banking capabilities including consumer account access, mobile banking enrollment, and consolidated real time account views across deposit and cash management products. The platform was configured to support single sign on across online and mobile channels, and to surface balances and check presentment so customers could access account information on demand. Enterprise Bank integrated Fiserv Retail Online with other Fiserv systems already in use, including Business Online for commercial online access, Premier for account processing, and Source Capture Solutions for remote deposit capture. Those integrations enabled a unified authentication flow and a holistic transactional view that aligned retail, commercial, and cash management workflows. Operational rollout capitalized on a pilot of Mobiliti Business to extend mobile capabilities to small business clients after a successful retail mobile rollout. Governance focused on channel alignment, single sign on configuration, and pilot based validation of commercial mobile features, and bank leadership described the program as accelerating a customer driven self service shift.
Banking and Financial Services 127 $12M United States Fiserv Fiserv Retail Online Digital Banking 2013 n/a
Banking and Financial Services 160 $20M United States Fiserv Fiserv Retail Online Digital Banking 2012 n/a
Banking and Financial Services 120 $14M United States Fiserv Fiserv Retail Online Digital Banking 2014 n/a
Banking and Financial Services 159 $74M United States Fiserv Fiserv Retail Online Digital Banking 2018 n/a
Banking and Financial Services 41 $7M United States Fiserv Fiserv Retail Online Digital Banking 2013 n/a
Banking and Financial Services 276 $35M United States Fiserv Fiserv Retail Online Digital Banking 2012 n/a
Banking and Financial Services 101 $19M United States Fiserv Fiserv Retail Online Digital Banking 2014 n/a
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Buyer Intent: Companies Evaluating Fiserv Retail Online

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Fiserv Retail Online. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Fiserv Retail Online for Digital Banking include:

  1. State Bank, a United States based Banking and Financial Services organization with 245 Employees
  2. Royal Bank of Scotland (RBS), a United Kingdom based Banking and Financial Services company with 79099 Employees
  3. Zipin, Amster & Greenberg, a United States based Professional Services organization with 10 Employees

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FAQ - APPS RUN THE WORLD Fiserv Retail Online Coverage

Fiserv Retail Online is a Digital Banking solution from Fiserv.

Companies worldwide use Fiserv Retail Online, from small firms to large enterprises across 21+ industries.

Organizations such as Pioneer Bank, Enterprise Bank - Lowell, MA, Territorial Savings Bank, Athol Credit Union and First Federal Savings Bank of Shorewood are recorded users of Fiserv Retail Online for Digital Banking.

Companies using Fiserv Retail Online are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Fiserv Retail Online are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Fiserv Retail Online across Americas, EMEA, and APAC.

Companies using Fiserv Retail Online range from small businesses with 0-100 employees - 30%, to mid-sized firms with 101-1,000 employees - 70%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Fiserv Retail Online include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Fiserv Retail Online customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Digital Banking.