List of Focusvision Customers
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Since 2010, our global team of researchers has been studying Focusvision customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Focusvision for Community Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Focusvision for Community Management include: eBay, a United States based Retail organisation with 11500 employees and revenues of $2.60 billion, The Football Association, a United Kingdom based Leisure and Hospitality organisation with 1162 employees and revenues of $658.0 million, D-Market Elektronik Hizmetler ve Ticaret A.S., a Turkey based Retail organisation with 4500 employees and revenues of $567.4 million, Hasbro U.K., a United Kingdom based Distribution organisation with 218 employees and revenues of $52.4 million, Entertainment Weekly, a United States based Media organisation with 75 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using Focusvision, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Focusvision customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alter Agents | Professional Services | 25 | $5M | United States | Press Ganey Forsta | Focusvision | Community Management | 2020 | n/a |
In 2020, Alter Agents deployed Focusvision Revelation to run a three-week qualitative community diary study using Focusvision within the Community Management category. The implementation was scoped as an ethnographic mobile community to capture multimedia diaries from defined dietary segments including Vegan, Vegetarian, Flexitarian, Keto, and Paleo shoppers.
The deployment leveraged Focusvision Revelation’s social media styled, mobile-friendly interface to collect participant text, photos, and video across daily prompts and shopping moments. The study design included sequential activities with a third-week concept testing module where the supermarket brand shared new product ideas for participant reaction. Alter Agents engaged FocusVision Professional Services to accelerate setup and to provide moderation support during live fieldwork, enabling the agency to focus on analysis and insight delivery.
Operational coverage encompassed Alter Agents’ consumer research team working directly with the grocery client to map in-store behaviors, packaging cues, and signage pain points that affect healthy eating shoppers. Functional impacts included consumer insights, product development ideation, merchandising and in-store signage recommendations, and segmentation of unmet needs that drive shopping behavior. The implementation emphasized community moderation workflows and structured diary prompts to maintain participant engagement and consistent ethnographic capture.
The study produced explicit directional findings for the retailer, including variance across lifestyle motivations and a common theme of at-home meal planning and the need for convenient snack and meal solutions. Those findings informed brainstormed product concepts and in-store placement and labeling changes intended to make it easier for healthy eating shoppers to find and identify products, with the brand targeting improved shopping experience, customer loyalty, and targeted cross-sell opportunities as next steps.
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D-Market Elektronik Hizmetler ve Ticaret A.S. | Retail | 4500 | $567M | Turkey | Press Ganey Forsta | Focusvision | Community Management | 2018 | n/a |
In 2018, D-Market Elektronik Hizmetler ve Ticaret A.S. implemented Focusvision to provide Community Management capabilities on its public website hepsiburada.com. The implementation placed Focusvision as an on-site community and feedback layer, instrumented to capture customer discussions and user-generated feedback within the e-commerce experience.
Focusvision was configured to surface community interactions and support moderation workflows, using Community Management functional terminology such as community moderation, content curation, and participant engagement. Operational scope centered on customer-facing digital channels and the e-commerce site, aligning community outputs with customer service, marketing, and product management functions that consume community insights for support triage and content decisions.
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Eating Well | Media | 50 | $5M | United States | Press Ganey Forsta | Focusvision | Community Management | 2018 | n/a |
In 2018, Eating Well deployed Focusvision on its website to support Community Management, embedding audience engagement and qualitative research capabilities directly into eatingwell.com. The implementation was oriented toward editorial research and reader feedback workflows, enabling the media publisher to gather structured insights from its audience in a web context.
The Focusvision deployment used client side integration to surface moderated community interactions, panel management and survey instrumentation, consistent with standard Community Management functional modules. Configuration emphasized centralized administration for participant segmentation, moderation controls and qualitative feedback capture, while instrumenting discussion and feedback flows to align with content testing and audience research needs.
Operational ownership was assigned to editorial and audience research teams within Eating Well, who coordinated recruitment, moderation and content testing on the site. Governance focused on consent capture, moderation workflows and centralized control of community segments inside Focusvision, enabling consistent administration of reader engagement and qualitative research activities.
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Retail | 11500 | $2.6B | United States | Press Ganey Forsta | Focusvision | Community Management | 2019 | n/a |
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Media | 75 | $30M | United States | Press Ganey Forsta | Focusvision | Community Management | 2018 | n/a |
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Distribution | 218 | $52M | United Kingdom | Press Ganey Forsta | Focusvision | Community Management | 2018 | n/a |
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Professional Services | 12 | $1M | United States | Press Ganey Forsta | Focusvision | Community Management | 2019 | n/a |
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Professional Services | 5 | $1M | United Kingdom | Press Ganey Forsta | Focusvision | Community Management | 2015 | n/a |
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Media | 10 | $1M | United States | Press Ganey Forsta | Focusvision | Community Management | 2018 | n/a |
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Media | 60 | $8M | United States | Press Ganey Forsta | Focusvision | Community Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating Focusvision
- Chempro Group, a India based Manufacturing organization with 180 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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