List of FrontApp Customers
FrontApp
1455 Market St,
San Francisco, 94102, CA,
United States
San Francisco, 94102, CA,
United States
1 877-331-5984
Professional Services
505
$60M
Since 2010, our global team of researchers has been studying FrontApp customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FrontApp for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FrontApp for Collaboration include: Verizon, a United States based Communications organisation with 99400 employees and revenues of $134.79 billion, LVMH Moet Hennessy Louis Vuitton, a France based Retail organisation with 200518 employees and revenues of $99.35 billion, Tesla, a United States based Automotive organisation with 125665 employees and revenues of $97.69 billion, Saint-Gobain, a France based Construction and Real Estate organisation with 161482 employees and revenues of $50.38 billion, Uber, a United States based Transportation organisation with 31100 employees and revenues of $43.98 billion and many others.
Contact us if you need a completed and verified list of companies using FrontApp, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FrontApp customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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10:9 Design | Retail | 10 | $1M | United States | Front | FrontApp | Collaboration | 2020 | n/a |
In 2020, 10:9 Design implemented FrontApp to manage customer communications originating from its website, classifying the deployment under the Collaboration category. The deployment uses FrontApp's web widget embedded on the company site to capture inbound email and messaging and route threads into a centralized cloud SaaS inbox. The scope is a single site United States retail design firm with roughly 10 employees, where customer support and small sales workflows are the primary business functions served.
Configuration emphasizes centralized shared inbox workflows typical of Collaboration platforms, including thread consolidation, internal commenting and assignment rules to coordinate responses across the compact team. Automation and routing are configured to surface web sourced inquiries to named team members and to enable shared draft workflows and visibility, aligning operational terminology with inbox ownership and case tagging. Governance centers on ownership, response responsibility handoffs and tagging conventions to standardize handling across the operations team, and the visible implementation is limited to FrontApp embedded on the website.
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123 Backflow Testing | Construction and Real Estate | 10 | $1M | United States | Front | FrontApp | Collaboration | 2024 | n/a |
In 2024, 123 Backflow Testing implemented FrontApp, deploying the FrontApp Collaboration interface on their website to centralize inbound customer messages and service requests. The deployment is focused on website-based customer engagement and shared team inbox use, reflecting a small business configuration for a 10 person construction and real estate services firm.
The implementation configures core Collaboration capabilities, including a shared inbox, website message widget, internal comment threading, assignment and routing rules, and reusable response templates to streamline customer communications. Operational scope covers customer support and scheduling functions across the compact operations team, with governance centered on centralized message routing and simple assignment workflows to ensure consistent handling of website-originated inquiries.
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1Up Fitness Kickboxing | Professional Services | 5 | $2M | United States | Front | FrontApp | Collaboration | 2018 | n/a |
In 2018, 1Up Fitness Kickboxing implemented FrontApp, deploying FrontApp in the Collaboration category to manage client communications for a five-person studio serving over 120 clients. The deployment focused on client retention and engagement workflows used by coaches, floor staff, and managers.
FrontApp was configured with a shared inbox and team assignment workflows, message templates for recurring outreach, and scheduled reminders to support weekly 1:1 check-ins and weight loss challenge orientation. Configuration extended to operational checklists and fulfillment protocols where message templates and internal notes documented employee daily check lists and manager weekly responsibilities.
Text messaging was handled directly through the Front app, while outreach was supplemented by social media channels such as Facebook and by phone calls as necessary. Operational coverage included initial health assessments, onboarding sequences, weekly telephonic counseling, and in-person coaching coordination across the coaching team.
Leadership created documented protocols for onboarding, fulfillment, and staff training and used FrontApp to assign responsibilities, track client touchpoints, and capture counseling notes. The configuration supported training of floor staff on appropriate modifications and progressions by consolidating coaching communications and checklists within the Collaboration tool.
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ABC Pest Control | Professional Services | 25 | $3M | United States | Front | FrontApp | Collaboration | 2019 | n/a |
In 2019, ABC Pest Control implemented FrontApp as its primary Collaboration application, embedding FrontApp on the company website to centralize inbound customer communications. The deployment targeted the firmwide customer intake channel, positioning FrontApp as the front-line contact point for service requests originating from the website.
Configuration focused on shared inbox workflows and message routing, using standard FrontApp capabilities such as unified threads, assignment rules, templated responses, and internal collaboration notes to manage customer exchanges. The implementation emphasized browser and mobile access for office staff and field technicians, enabling synchronized conversation history and visibility across schedules and service appointments.
FrontApp was integrated directly with the website contact flow, capturing web form submissions and live chat interactions into the same shared Collaboration inbox used by customer service and dispatch. Operational scope covered customer support and field operations within the United States, with the application serving as the single pane for customer-facing messages and internal coordination.
Governance centered on workflow rules and inbox ownership to enforce accountability, with routing policies and tag conventions to prioritize requests and assign jobs to technicians. The rollout formalized collaborative handling of customer threads, internal comments, and assignment handoffs to reduce message duplication and improve cross-functional coordination.
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Abell Pest Control | Professional Services | 350 | $50M | Canada | Front | FrontApp | Collaboration | 2021 | n/a |
In 2021, Abell Pest Control implemented FrontApp as its Collaboration solution and embedded FrontApp on its website to capture customer inquiries and service requests. FrontApp is used to centralize web-based messages into a shared communication layer, enabling centralized handling of customer contact across the company.
The FrontApp deployment at Abell Pest Control focuses on core collaboration capabilities common to the Collaboration category, including a shared inbox for incoming web messages, routing and assignment rules to distribute conversations to the right team, templated responses for repeat inquiries, and internal notes for coordination between office staff and field technicians. Configuration emphasizes conversation ownership, visibility controls, and workflow automation to reduce manual handoffs and to standardize customer reply patterns.
Operational coverage centers on customer support and field operations across Abell Pest Control in Canada, with FrontApp handling website-originated traffic and providing a single pane for dispatch, scheduling liaisons, and office administrators. The implementation situates FrontApp as the primary collaboration layer for customer-facing communications, tying web contact flows into day to day service coordination and customer response workflows.
Governance for the FrontApp rollout includes role based access controls, predefined routing rules, and standardized response templates to enforce consistent handling of web inquiries. The implementation narrative reflects a focus on centralizing customer communication and operationalizing collaboration workflows through FrontApp within Abell Pest Control’s service delivery model.
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Professional Services | 500 | $50M | Canada | Front | FrontApp | Collaboration | 2021 | n/a |
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Life Sciences | 50 | $5M | United States | Front | FrontApp | Collaboration | 2018 | n/a |
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Retail | 10 | $1M | United States | Front | FrontApp | Collaboration | 2018 | n/a |
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Manufacturing | 15 | $2M | United States | Front | FrontApp | Collaboration | 2020 | n/a |
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Professional Services | 30 | $3M | United Kingdom | Front | FrontApp | Collaboration | 2023 | n/a |
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Buyer Intent: Companies Evaluating FrontApp
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating FrontApp. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating FrontApp for Collaboration include:
- Personalization Mall, a United States based Retail organization with 200 Employees
- Epichealth Medical Clinic, a Australia based Healthcare company with 40 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Personalization Mall | Retail | 200 | $30M | United States | 2026-03-08 |
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Epichealth Medical Clinic | Healthcare | 40 | $4M | Australia | 2024-10-25 |
FAQ - APPS RUN THE WORLD FrontApp Coverage
FrontApp is a Collaboration solution from Front.
Companies worldwide use FrontApp, from small firms to large enterprises across 21+ industries.
Organizations such as Verizon, LVMH Moet Hennessy Louis Vuitton, Tesla, Saint-Gobain and Uber are recorded users of
FrontApp for Collaboration.
Companies using FrontApp are most concentrated in Communications, Retail and Automotive, with adoption spanning over 21 industries.
Companies using FrontApp are most concentrated in United States and France, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of FrontApp across Americas, EMEA, and APAC.
Companies using FrontApp range from small businesses with 0-100 employees - 77.19%, to mid-sized firms with 101-1,000 employees - 17.11%, large organizations with 1,001-10,000 employees - 4.23%, and global enterprises with 10,000+ employees - 1.47%.
Customers of FrontApp include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified FrontApp customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Collaboration.