List of FrontApp Customers
San Francisco, 94102, CA,
United States
Since 2010, our global team of researchers has been studying FrontApp customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FrontApp for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FrontApp for Collaboration include: Verizon, a United States based Communications organisation with 99400 employees and revenues of $134.79 billion, LVMH Moet Hennessy Louis Vuitton, a France based Retail organisation with 200518 employees and revenues of $99.35 billion, Tesla, a United States based Automotive organisation with 125665 employees and revenues of $97.69 billion, Saint-Gobain, a France based Construction and Real Estate organisation with 161482 employees and revenues of $50.38 billion, Uber, a United States based Transportation organisation with 31100 employees and revenues of $43.98 billion and many others.
Contact us if you need a completed and verified list of companies using FrontApp, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FrontApp customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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10:9 Design | Retail | 10 | $1M | United States | Front | FrontApp | Collaboration | 2020 | n/a |
In 2020, 10:9 Design implemented FrontApp to manage customer communications originating from its website, classifying the deployment under the Collaboration category. The deployment uses FrontApp's web widget embedded on the company site to capture inbound email and messaging and route threads into a centralized cloud SaaS inbox. The scope is a single site United States retail design firm with roughly 10 employees, where customer support and small sales workflows are the primary business functions served.
Configuration emphasizes centralized shared inbox workflows typical of Collaboration platforms, including thread consolidation, internal commenting and assignment rules to coordinate responses across the compact team. Automation and routing are configured to surface web sourced inquiries to named team members and to enable shared draft workflows and visibility, aligning operational terminology with inbox ownership and case tagging. Governance centers on ownership, response responsibility handoffs and tagging conventions to standardize handling across the operations team, and the visible implementation is limited to FrontApp embedded on the website.
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123 Backflow Testing | Construction and Real Estate | 10 | $1M | United States | Front | FrontApp | Collaboration | 2024 | n/a |
In 2024, 123 Backflow Testing implemented FrontApp, deploying the FrontApp Collaboration interface on their website to centralize inbound customer messages and service requests. The deployment is focused on website-based customer engagement and shared team inbox use, reflecting a small business configuration for a 10 person construction and real estate services firm.
The implementation configures core Collaboration capabilities, including a shared inbox, website message widget, internal comment threading, assignment and routing rules, and reusable response templates to streamline customer communications. Operational scope covers customer support and scheduling functions across the compact operations team, with governance centered on centralized message routing and simple assignment workflows to ensure consistent handling of website-originated inquiries.
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1Up Fitness Kickboxing | Professional Services | 5 | $2M | United States | Front | FrontApp | Collaboration | 2018 | n/a |
In 2018, 1Up Fitness Kickboxing implemented FrontApp, deploying FrontApp in the Collaboration category to manage client communications for a five-person studio serving over 120 clients. The deployment focused on client retention and engagement workflows used by coaches, floor staff, and managers.
FrontApp was configured with a shared inbox and team assignment workflows, message templates for recurring outreach, and scheduled reminders to support weekly 1:1 check-ins and weight loss challenge orientation. Configuration extended to operational checklists and fulfillment protocols where message templates and internal notes documented employee daily check lists and manager weekly responsibilities.
Text messaging was handled directly through the Front app, while outreach was supplemented by social media channels such as Facebook and by phone calls as necessary. Operational coverage included initial health assessments, onboarding sequences, weekly telephonic counseling, and in-person coaching coordination across the coaching team.
Leadership created documented protocols for onboarding, fulfillment, and staff training and used FrontApp to assign responsibilities, track client touchpoints, and capture counseling notes. The configuration supported training of floor staff on appropriate modifications and progressions by consolidating coaching communications and checklists within the Collaboration tool.
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Professional Services | 25 | $3M | United States | Front | FrontApp | Collaboration | 2019 | n/a |
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Professional Services | 350 | $50M | Canada | Front | FrontApp | Collaboration | 2021 | n/a |
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Professional Services | 500 | $50M | Canada | Front | FrontApp | Collaboration | 2021 | n/a |
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Life Sciences | 50 | $5M | United States | Front | FrontApp | Collaboration | 2018 | n/a |
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Retail | 10 | $1M | United States | Front | FrontApp | Collaboration | 2018 | n/a |
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Manufacturing | 15 | $2M | United States | Front | FrontApp | Collaboration | 2020 | n/a |
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Professional Services | 30 | $3M | United Kingdom | Front | FrontApp | Collaboration | 2023 | n/a |
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Buyer Intent: Companies Evaluating FrontApp
- Epichealth Medical Clinic, a Australia based Healthcare organization with 40 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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