List of Fujitsu CHORDSHIP Customers

Fujitsu

4-1-1 Kamikodanaka, Nakahara-ku,
Kawasaki, 211-8588,
Japan

https://www.fujitsu.com/

81 44-777-1111

Manufacturing

113000

$23.4B

Since 2010, our global team of researchers has been studying Fujitsu CHORDSHIP customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Fujitsu CHORDSHIP for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Fujitsu CHORDSHIP for Chatbots and Conversational AI include: Mitsui Sumitomo Insurance, a Japan based Insurance organisation with 20467 employees and revenues of $12.04 billion, Welcia Yakkyoku, a Japan based Retail organisation with 8700 employees and revenues of $7.40 billion, Orient Corporation, a Japan based Banking and Financial Services organisation with 6084 employees and revenues of $1.80 billion, Tokyo Metropolitan Government, a Japan based Government organisation with 200 employees and revenues of $30.0 million, Fresta, a Japan based Professional Services organisation with 100 employees and revenues of $10.0 million and many others.

Contact us if you need a completed and verified list of companies using Fujitsu CHORDSHIP, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Fujitsu CHORDSHIP customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
Beppu City Public Works Bureau	Leisure and Hospitality	100	$10M	Japan	Fujitsu	Fujitsu CHORDSHIP	Chatbots and Conversational AI	2022	n/a	In 2022 Beppu City Public Works Bureau deployed Fujitsu CHORDSHIP on its public website to provide automated conversational assistance to citizens and visitors. The deployment uses Fujitsu CHORDSHIP as a Chatbots and Conversational AI solution embedded on the bureau site that supports leisure and hospitality information for the municipal keirin venue. The implementation configures Fujitsu CHORDSHIP to manage common inquiry workflows typical of municipal service portals, including FAQ automation, intent classification, dialogue management, and guided information retrieval. The web embedded chat interface handles session driven conversations and is maintained as a public-facing channel for site visitors and residents, with expected support for Japanese language interactions and content tuning. Operational governance is assigned to the Public Works Bureau web and citizen services team, who update conversational content and refine dialogue flows through the Fujitsu CHORDSHIP administration tools. The scope of the rollout centers on public website engagement and citizen inquiry handling, reflecting an application level deployment of Fujitsu CHORDSHIP within the bureau's online customer experience stack.
Fresta	Professional Services	100	$10M	Japan	Fujitsu	Fujitsu CHORDSHIP	Chatbots and Conversational AI	2022	n/a	In 2022, Fresta deployed Fujitsu CHORDSHIP on its public website. Fresta implemented Fujitsu CHORDSHIP, a Chatbots and Conversational AI application, to support customer engagement and front-line inquiry handling for its professional services offerings in Japan. The implementation is web-facing and configured for conversational self-service and scripted support flows tailored to client inquiries. The deployed solution follows Chatbots and Conversational AI functional patterns, including natural language understanding, intent classification, dialog management, and session persistence to manage multi-turn conversations. The website integration is delivered via a conversational web interface and includes fallback routing and escalation rules to route complex queries to human agents. Governance for conversation content and knowledge updates is managed by Fresta service teams, who maintain the bot scripts and escalation policies to align responses with business processes.
Mitsui Sumitomo Insurance	Insurance	20467	$12.0B	Japan	Fujitsu	Fujitsu CHORDSHIP	Chatbots and Conversational AI	2022	n/a	In 2022, Mitsui Sumitomo Insurance deployed Fujitsu CHORDSHIP on its website as a Chatbots and Conversational AI solution. The implementation places Fujitsu CHORDSHIP at the center of the corporate web channel, delivering automated customer inquiry handling and web-based self service for policyholders and prospects. The Fujitsu CHORDSHIP deployment leverages core conversational capabilities typical of Chatbots and Conversational AI, including natural language understanding, dialog management, response orchestration, and a content management layer for FAQ and scripted flows. Configuration emphasized web embedding and session management, with automated escalation paths to human agents and conversation logging to support operational monitoring. Operational scope is focused on digital customer service and front office functions accessed via the public website, with workflows oriented around inquiry triage, information delivery, and handoff to existing contact center channels. Governance relies on site content update processes and conversational content review cycles to ensure accuracy and regulatory compliance of customer communications.
	Insurance	19	$2M	United Arab Emirates	Fujitsu	Fujitsu CHORDSHIP	Chatbots and Conversational AI	2022	n/a
	Banking and Financial Services	6084	$1.8B	Japan	Fujitsu	Fujitsu CHORDSHIP	Chatbots and Conversational AI	2017	n/a
	Government	200	$30M	Japan	Fujitsu	Fujitsu CHORDSHIP	Chatbots and Conversational AI	2022	n/a
	Leisure and Hospitality	20	$2M	Japan	Fujitsu	Fujitsu CHORDSHIP	Chatbots and Conversational AI	2024	n/a
	Retail	8700	$7.4B	Japan	Fujitsu	Fujitsu CHORDSHIP	Chatbots and Conversational AI	2022	n/a

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Buyer Intent: Companies Evaluating Fujitsu CHORDSHIP

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Fujitsu CHORDSHIP. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Fujitsu CHORDSHIP for Chatbots and Conversational AI include:

Telstra, a Australia based Communications organization with 31876 Employees

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FAQ - APPS RUN THE WORLD Fujitsu CHORDSHIP Coverage

Fujitsu CHORDSHIP is a Chatbots and Conversational AI solution from Fujitsu.

Companies worldwide use Fujitsu CHORDSHIP, from small firms to large enterprises across 21+ industries.

Organizations such as Mitsui Sumitomo Insurance, Welcia Yakkyoku, Orient Corporation, Tokyo Metropolitan Government and Fresta are recorded users of Fujitsu CHORDSHIP for Chatbots and Conversational AI.

Companies using Fujitsu CHORDSHIP are most concentrated in Insurance, Retail and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Fujitsu CHORDSHIP are most concentrated in Japan, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Fujitsu CHORDSHIP across Americas, EMEA, and APAC.

Companies using Fujitsu CHORDSHIP range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 12.5%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 12.5%.

Customers of Fujitsu CHORDSHIP include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Fujitsu CHORDSHIP customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.

List of Fujitsu CHORDSHIP Customers

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Buyer Intent: Companies Evaluating Fujitsu CHORDSHIP

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Q1. What is Fujitsu CHORDSHIP used for?

Q2. Who uses Fujitsu CHORDSHIP for Chatbots and Conversational AI?

Q3. Which companies use Fujitsu CHORDSHIP?

Q4. What is the industry breakdown of companies using Fujitsu CHORDSHIP?

Q5. What is the country breakdown of companies using Fujitsu CHORDSHIP?

Q6. What is the breakdown by employee size of companies using Fujitsu CHORDSHIP?

Q7. What is the breakdown by revenue of companies using Fujitsu CHORDSHIP?

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