List of Fulfillment by Amazon (FBA) Customers
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Since 2010, our global team of researchers has been studying Fulfillment by Amazon (FBA) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fulfillment by Amazon (FBA) for Shipping Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fulfillment by Amazon (FBA) for Shipping Management include: Amazon, a United States based Retail organisation with 1578000 employees and revenues of $637.96 billion, C+A Global, a United States based Manufacturing organisation with 180 employees and revenues of $50.0 million, Pantone, a United States based Consumer Packaged Goods organisation with 250 employees and revenues of $40.0 million, CPO Commerce, a United States based Retail organisation with 180 employees and revenues of $30.0 million, Freshly Picked, a United States based Consumer Packaged Goods organisation with 120 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Fulfillment by Amazon (FBA) , including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Fulfillment by Amazon (FBA) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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32 Degrees | Retail | 150 | $12M | United States | Amazon Web Services (AWS) | Fulfillment by Amazon (FBA) | Shipping Management | 2015 | n/a | In 2015, 32 Degrees implemented Fulfillment by Amazon (FBA) for Shipping Management to centralize its Amazon marketplace fulfillment and listing operations across the United States and Canada in the fashion and apparel category. The implementation positioned Fulfillment by Amazon (FBA) as the primary shipping management application responsible for outbound fulfillment orchestration, SKU lifecycle control, and marketplace listing stability. Operational capabilities implemented include end to end SKU and listing management, Amazon home page and detail page stewardship, and coordination of shipment releases from third party logistics providers. The FBA configuration encompassed creation of new SKUs and listings, verification that listings are live prior to 3PL shipment release, management of A+ images and product descriptions with the internal online marketing and graphic design teams, and explicit packaging and labeling controls to meet Amazon FBA requirements. Integrations and operational linkages are explicitly centered on 3PL coordination and direct engagement with Amazon support. Day to day tasks included acting as liaison to 3PLs for outbound shipment processing, enforcing labeling and marking rules such as visible Amazon bar-codes, FBA bar-code placement in pouches, box weight and dimensions, and pallet heights, and managing Canada FBA cross border paperwork to clear shipments at the USA Canada customs border. The team also worked directly with Amazon support to file cases for chargeback resolution, reimbursement claims for error shipments, ASIN conflict analysis, excess unit removals, overweight shipments, and standard fix unit actions. Governance and workflow changes established a centralized operating rhythm, including weekly replenishment reviews with the VP of Sales to prioritize key SKUs for USA and Canada, a dedicated liaison model for 3PL execution, and an operational gate that requires listings to be active and stable before shipment release. Ongoing oversight consolidated FBA related processes under a single owner responsible for listing health, outbound compliance, support escalations, and cross functional coordination between sales, marketing, 3PLs, and Amazon support. | |
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Amazon | Retail | 1578000 | $638.0B | United States | Amazon Web Services (AWS) | Fulfillment by Amazon (FBA) | Shipping Management | 2014 | n/a | In 2014, Amazon implemented Fulfillment by Amazon (FBA) as a Shipping Management capability to support analytics for outbound shipping and inventory health, deployed on Amazon Web Services infrastructure. The initiative focused on embedding query-driven analysis into operational decision making for FBA, aligning supply chain analytics with fulfillment operations. The implementation centered on authoring SQL queries to analyze the impacts of promotions and initiatives, performing deep-dive issue investigations as they arose, and quantifying the opportunity for new programs to drive growth for Fulfillment by Amazon (FBA). Teams created standardized metrics and definitions tied to outbound shipping costs and inventory health, enabling repeatable analyses and comparative reporting across time periods. Operational data from fulfillment and warehousing feeds was consolidated into an AWS hosted analytics environment to support both ad hoc investigations and scheduled reporting, with the FBA Supply Chain team as the primary consumer. Functional capabilities implemented included cost analytics for outbound shipments, inventory health monitoring, anomaly detection workflows driven by query-based diagnostics, and program opportunity assessment for promotion-related effects. Governance emphasized metric stewardship and an escalation workflow for deep-dive issues, pairing SQL-led root cause analysis with a regular reporting cadence for supply chain stakeholders. The work delivered structured insight into changes to outbound shipping costs and inventory health, and produced quantified opportunity assessments for new FBA programs. | |
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Amcrest Industries | Manufacturing | 80 | $6M | United States | Amazon Web Services (AWS) | Fulfillment by Amazon (FBA) | Shipping Management | 2012 | n/a | Amcrest Industries implemented Fulfillment by Amazon (FBA) as its Shipping Management solution in 2012. The deployment centralized management of Amazon FBA shipments for four major Amazon accounts, routing outbound cartons to Amazon distribution centers and formalizing an Amazon-focused fulfillment channel. Operational capabilities implemented include FBA shipment creation and tracking, workload equalization across a dedicated FBA fulfill team, continuous email-driven order intake monitoring, and monthly maintenance of FBA order spreadsheets. Day-to-day activities explicitly include monitoring new orders by email, ensuring adequate stock of packing supplies, and assigning team members to balance shipment preparation and fulfillment tasks. Integrations and system touchpoints are explicitly Netsuite, Amazon Seller Central and Vendor Central, and FedEx Ship Manager. The integration pattern uses Amazon Seller Central order signals reconciled against Netsuite records where sales orders are generated and order completion is verified, while FedEx Ship Manager supports carrier label creation and non-FBA shipping workflows. Governance and workflow responsibilities center on a named FBA fulfill team lead who manages team workload, communicates updates from Vendor Central and Seller Central to impacted departments, and collaborates with Purchasing, Customer Service, Sales, and Warehouse to refine processes. Standardized operational controls include monthly spreadsheet reporting, routine checks of order details and completion in Netsuite and Amazon Seller Central, and cross-departmental coordination to address exceptions. Day-to-day operational scope for this Shipping Management implementation covers the FBA fulfill team and adjacent functions in Purchasing, Customer Service, Sales, and Warehouse, with explicit process instrumentation for order verification, sales order generation in Netsuite, and carrier handling through FedEx Ship Manager. Fulfillment by Amazon FBA is positioned as the company channel for Amazon-directed shipments, supported by integrated order reconciliation and manual operational controls. | |
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Consumer Packaged Goods | 67 | $3M | United States | Amazon Web Services (AWS) | Fulfillment by Amazon (FBA) | Shipping Management | 2015 | n/a |
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Manufacturing | 180 | $50M | United States | Amazon Web Services (AWS) | Fulfillment by Amazon (FBA) | Shipping Management | 2016 | n/a |
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Retail | 80 | $10M | United States | Amazon Web Services (AWS) | Fulfillment by Amazon (FBA) | Shipping Management | 2015 | n/a |
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Retail | 180 | $30M | United States | Amazon Web Services (AWS) | Fulfillment by Amazon (FBA) | Shipping Management | 2012 | n/a |
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Consumer Packaged Goods | 120 | $20M | United States | Amazon Web Services (AWS) | Fulfillment by Amazon (FBA) | Shipping Management | 2020 | n/a |
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Consumer Packaged Goods | 60 | $6M | United States | Amazon Web Services (AWS) | Fulfillment by Amazon (FBA) | Shipping Management | 2020 | n/a |
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Retail | 50 | $5M | United States | Amazon Web Services (AWS) | Fulfillment by Amazon (FBA) | Shipping Management | 2013 | n/a |
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Buyer Intent: Companies Evaluating Fulfillment by Amazon (FBA)
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