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● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Genesys Cloud CX Customers

Genesys
Location
1302 El Camino Real, Suite 300,
Menlo Park, 94025, CA,
United States
Website
https://www.genesys.com/
Phone
1 650-466-1100
Artw industry
Professional Services
Employee
6200
Revenue
$2.3B

Since 2010, our global team of researchers has been studying Genesys Cloud CX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Genesys Cloud CX for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Genesys Cloud CX for Call Center include: Shell, a United Kingdom based Oil, Gas and Chemicals organisation with 96000 employees and revenues of $284.31 billion, BP, a United Kingdom based Oil, Gas and Chemicals organisation with 100500 employees and revenues of $194.63 billion, Deutsche Telekom, a Germany based Communications organisation with 201336 employees and revenues of $134.08 billion, BMW Germany, a Germany based Automotive organisation with 86895 employees and revenues of $114.25 billion, Procter & Gamble, a United States based Consumer Packaged Goods organisation with 108000 employees and revenues of $84.04 billion and many others.

Contact us if you need a completed and verified list of companies using Genesys Cloud CX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Genesys Cloud CX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Old Product New Product Category When SI
Banking and Financial Services 520 $60M United States Genesys Legacy Genesys Cloud CX Call Center 2022 n/a
Banking and Financial Services 210 $22M United States Genesys Legacy Genesys Cloud CX Call Center 2024 n/a
Banking and Financial Services 180 $18M United States Genesys Legacy Genesys Cloud CX Call Center 2024 n/a
Banking and Financial Services 45 $5M United States Genesys Legacy Genesys Cloud CX Call Center 2025 n/a
Banking and Financial Services 40 $4M United States Genesys Legacy Genesys Cloud CX Call Center 2024 n/a
Banking and Financial Services 38 $4M United States Genesys Legacy Genesys Cloud CX Call Center 2024 n/a
Banking and Financial Services 10 $1M United States Genesys Legacy Genesys Cloud CX Call Center 2024 n/a
Banking and Financial Services 30 $5M Ireland Genesys Legacy Genesys Cloud CX Call Center 2023 n/a
Banking and Financial Services 80 $20M Ireland Genesys Legacy Genesys Cloud CX Call Center 2025 n/a
Banking and Financial Services 570 $107M Australia Genesys Legacy Genesys Cloud CX Call Center 2025 n/a
Showing 141 to 150 of 874 entries

Buyer Intent: Companies Evaluating Genesys Cloud CX

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Genesys Cloud CX. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Genesys Cloud CX for Call Center include:

  1. Play77 Thailand, a Thailand based Leisure and Hospitality organization with 10 Employees
  2. Exponentia Global, a United States based Communications company with 10 Employees
  3. Search Marketing Experts Australia, a Australia based Professional Services organization with 25 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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