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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

List of Genesys Cloud CX Customers

Genesys

1302 El Camino Real, Suite 300,
Menlo Park, 94025, CA,
United States

https://www.genesys.com/

1 650-466-1100

Professional Services

6200

$2.3B

Since 2010, our global team of researchers has been studying Genesys Cloud CX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Genesys Cloud CX for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Genesys Cloud CX for Call Center include: Shell, a United Kingdom based Oil, Gas and Chemicals organisation with 96000 employees and revenues of $284.31 billion, BP, a United Kingdom based Oil, Gas and Chemicals organisation with 100500 employees and revenues of $194.63 billion, Deutsche Telekom, a Germany based Communications organisation with 201336 employees and revenues of $134.08 billion, BMW Germany, a Germany based Automotive organisation with 86895 employees and revenues of $114.25 billion, Procter & Gamble, a United States based Consumer Packaged Goods organisation with 108000 employees and revenues of $84.04 billion and many others.

Contact us if you need a completed and verified list of companies using Genesys Cloud CX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Genesys Cloud CX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

Apply Filters For Customers

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Logo	Customer	Industry	Empl.	Revenue	Country	Vendor	Old Product	New Product	Category	When	SI
Subscribe	Subscribe	Banking and Financial Services	44	$5M	United States	Genesys	Legacy	Genesys Cloud CX	Call Center	2021	n/a
Subscribe	Subscribe	Professional Services	45	$5M	Indonesia	Genesys	Legacy	Genesys Cloud CX	Call Center	2022	n/a
Subscribe	Subscribe	Professional Services	50	$5M	Japan	Genesys	Legacy	Genesys Cloud CX	Call Center	2024	n/a
Subscribe	Subscribe	Media	50	$5M	United Arab Emirates	Genesys	Legacy	Genesys Cloud CX	Call Center	2023	n/a
Subscribe	Subscribe	Government	41	$5M	Australia	Genesys	Legacy	Genesys Cloud CX	Call Center	2021	n/a
Subscribe	Subscribe	Banking and Financial Services	45	$5M	United States	Genesys	Legacy	Genesys Cloud CX	Call Center	2025	n/a
Subscribe	Subscribe	Healthcare	50	$5M	Australia	Genesys	Legacy	Genesys Cloud CX	Call Center	2024	n/a
Subscribe	Subscribe	Banking and Financial Services	30	$5M	Ireland	Genesys	Legacy	Genesys Cloud CX	Call Center	2023	n/a
Subscribe	Subscribe	Banking and Financial Services	50	$5M	Luxembourg	Genesys	Legacy	Genesys Cloud CX	Call Center	2022	n/a
Subscribe	Subscribe	Professional Services	50	$5M	Canada	Genesys	Legacy	Genesys Cloud CX	Call Center	2023	n/a

Showing 191 to 200 of 865 entries

Buyer Intent: Companies Evaluating Genesys Cloud CX

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Genesys Cloud CX. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Genesys Cloud CX for Call Center include:

Choctaw Nation of Oklahoma, a United States based Government organization with 11000 Employees
Teva Pharmaceuticals, a Israel based Life Sciences company with 36000 Employees
Eastar Tech Industrial, a China based Manufacturing organization with 200 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo	Company	Industry	Employees	Revenue	Country	Evaluated
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