List of Grayscale for Employees Customers
Atlanta, 30305, GA,
United States
Since 2010, our global team of researchers has been studying Grayscale for Employees customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Grayscale for Employees for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Grayscale for Employees for Employee Experience include: The Hershey Company, a United States based Consumer Packaged Goods organisation with 18650 employees and revenues of $11.17 billion, DoorDash, a United States based Professional Services organisation with 23700 employees and revenues of $10.72 billion, Chobani, a United States based Consumer Packaged Goods organisation with 2000 employees and revenues of $1.80 billion and many others.
Contact us if you need a completed and verified list of companies using Grayscale for Employees, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Chobani | Consumer Packaged Goods | 2000 | $1.8B | United States | Grayscale Labs | Grayscale for Employees | Employee Experience | 2023 | n/a |
In 2023, Chobani implemented Grayscale for Employees in the Employee Experience category to modernize recruiting and onboarding communications across the United States. The Grayscale for Employees deployment focused on candidate engagement and new hire messaging, extending channel coverage to SMS and WhatsApp to augment SuccessFactors-driven HR processes.
The implementation configured Grayscale for SMS and WhatsApp delivery, automated sequence workflows, and bulk messaging capabilities for candidate pools and new hires. Contract to texting was achieved in approximately 30 days, demonstrating rapid provisioning and go live of core messaging automations.
Grayscale for Employees was integrated with Chobani's SAP SuccessFactors environment, syncing candidate and employee records and triggering messaging from onboarding and Employee Central events. Integration used API based and event driven automations to orchestrate candidate status updates, onboarding task reminders, and batch outreach, supporting Talent Acquisition and HR onboarding operations across US sites.
Governance changes centralized candidate communication workflows within Talent Acquisition and HR, formalizing messaging templates, consent handling, and automation ownership aligned to SuccessFactors workflows. The deployment delivered much higher response rates and dramatically faster time-to-fill according to the case study, with initial operational scope limited to United States recruiting and onboarding functions.
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DoorDash | Professional Services | 23700 | $10.7B | United States | Grayscale Labs | Grayscale for Employees | Employee Experience | 2022 | n/a |
In 2022 DoorDash implemented Grayscale for Employees as an Employee Experience application to support high volume hiring and employee communications for its deskless and hourly workforce in the United States. Vendor materials name DoorDash among enterprise customers using Grayscale for Employees to automate candidate outreach and frontline messaging over SMS and WhatsApp, and to orchestrate automated workflows tied to hiring and daily operations.
The Grayscale for Employees deployment was configured to deliver automated candidate engagement, onboarding communications, and operational employee messaging consistent with Employee Experience functional workflows. Core capabilities documented by the vendor include multi channel messaging, workflow automation for qualification and scheduling, and templated communications for large scale hourly hiring and retention outreach.
Public information indicates the implementation uses SMS and WhatsApp as primary delivery channels and leverages automation to scale communications, implying integrations with recruiting and HR information systems are present though specific downstream systems were not disclosed. Operational scope is described at the United States level with a focus on deskless and hourly populations, impacting recruiting, onboarding, and frontline operations communications.
Vendor materials do not disclose implementation partners or detailed rollout timing and the public record does not enumerate specific governance changes for DoorDash. Grayscale for Employees is presented as a centralized Employee Experience messaging and automation layer for DoorDash rather than a point product for a single department, aligning communications and hiring workflows for frontline employee populations.
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The Hershey Company | Consumer Packaged Goods | 18650 | $11.2B | United States | Grayscale Labs | Grayscale for Employees | Employee Experience | 2025 | n/a |
In 2025 The Hershey Company deployed Grayscale for Employees to automate high-volume recruiting and onboarding across North American manufacturing sites. The initiative targeted Employee Experience by standardizing candidate communications and automating routine onboarding tasks to reduce dropout and accelerate time-to-hire.
The Grayscale for Employees implementation automated end-to-end onboarding workflows, including SMS-driven reminders and rule-based task automation for new hire checklists, document collection, and conditional task sequencing. The case study reports a 3 to 4 month implementation timeline that reached full automation for onboarding processes.
Integrations to Hershey HRIS and SuccessFactors were part of the deployment as noted in the vendor case study, enabling status synchronization and candidate record updates between the application and core HR systems. Operational coverage was focused on North American manufacturing sites and the recruiting and onboarding functions within those locations.
Rollout was executed as a concentrated implementation over 3 to 4 months, with centralized configuration of communication templates and standardized candidate touchpoint workflows to enforce consistency across sites. Governance emphasized automated orchestration of high-volume hiring activities to reduce manual handoffs and administrative variation.
The vendor case study reports outcomes including approximately 30 percent faster time-to-fill and a reduction in candidate fallout from about 30 percent to about 5 percent, with 100 percent of onboarding automated following the implementation.
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