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Michelin, an e2open customer evaluated Oracle Transportation Management

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List of Hilton OnQ PMS Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Atrium Hospitality Leisure and Hospitality 8000 $2.0B United States Alphanso Tech Hilton OnQ PMS Real Estate Property Management 2016 n/a
In 2016, Atrium Hospitality implemented Hilton OnQ PMS. The Hilton OnQ PMS was deployed across Atrium properties as part of the company Real Estate Property Management footprint to centralize front office posting, tax handling, and city ledger controls. Configuration work focused on property-level fiscal controls and revenue posting. Staff programmed the OnQ PMS system to ensure correct tax rates and charge codes and to enforce consistent revenue posting guidelines. Daily income audit processes were operationalized, with verification of credits, revenue reversals, service recoveries and cash variances tracked as part of routine front desk and accounting reconciliations. The implementation operated alongside a set of accounting and procurement systems that were explicitly used by Atrium. OnQ postings and front office controls were coordinated with Profit Sage for daily income audit tracking, with accrual and reclass journal entries recorded in M3 Acknowledge and Sage 300 accounting software. Accounts payable and expense workflows were managed through Birchstreet purchase order and declining checkbook tooling, and corporate AP procedures were supported with vendor Metriq for outsourced AP processes and credit card chargeback handling. Governance and operational rollout included training of department heads and property accounting teams, travel by central accounting staff to assist onsite directors, and establishment of city ledger collection procedures. Process controls extended to daily cashier verification versus the general ledger and ongoing monthly expense forecasting and budget advisory to general managers. Atrium documented collection targets and operational standards to maintain receivable discipline across properties, an outcome explicitly tied to achieving no accounts over 30 days past due at month end.
DoubleTree by Hilton Hotel Cleveland - Independence Leisure and Hospitality 20 $2M United States Alphanso Tech Hilton OnQ PMS Real Estate Property Management 2016 n/a
In 2016, DoubleTree by Hilton Hotel Cleveland - Independence implemented Hilton OnQ PMS in the Real Estate Property Management category. The deployment operated at the property level supporting a 194 room full service hotel and centralized day to day accounting and human resources operations under a Controller/HR Manager responsible for payroll and accounting during 2016. Hilton OnQ PMS was used for core property management capabilities including reservations, front desk operations, guest profile management, billing workflows, and operational functions such as income audit and cash deposit tracking. The property operated OnQ alongside Paychex PR for biweekly payroll processing and M3 accounts payable for vendor and invoice workflows, aligning property PMS recordkeeping with payroll and accounts payable activities. Operational scope included accounting, accounts receivable, accounts payable, income audit, payroll, and HR functions including workers compensation, with monthly P&L critique prepared for ownership calls. Governance was centered on a monthly close process and compilation of reports to remit to the corporate office, while a rolling 90 day forecast was maintained by the Controller, positioning Hilton OnQ PMS as the central transactional record for property reporting and owner review.
Doubletree Minneapolis South Leisure and Hospitality 50 $3M United States Alphanso Tech Hilton OnQ PMS Real Estate Property Management 2017 n/a
In 2017, Doubletree Minneapolis South implemented Hilton OnQ PMS as its Real Estate Property Management system to centralize property accounting and front office operations. The deployment was property level, focused on embedding the Hilton OnQ PMS in finance and operations workflows used by the General Manager, the property finance team, and department heads. The implementation emphasized standard Real Estate Property Management capabilities, configured for guest ledger and cashiering, reservations and front desk operations, housekeeping status and room inventory, group and transient management, rate control, and property-level financial posting and reporting. Configuration work included mapping month end reporting, forecast upload processes into the accounting workflow, and supporting journal entry and bank reconciliation routines that align with the hotel accounting manager responsibilities. Operational coverage was explicitly centered on the Finance Department with coordination across the General Manager and department managers, and ongoing interaction with corporate accounting staff for audit recommendations and financial reviews. The Hilton OnQ PMS was provisioned to support accounts receivable and accounts payable oversight, weekly aging reviews, cash handling procedures, and treasury reporting processes executed at the property. Governance and process changes focused on tightening internal controls and standard operating procedures related to cash and credit card deposits, bank reconciliations, inventory counts for month end, and training for operational teams on financial reports and controls. Rollout included property level user training and procedural alignment with corporate accounting to ensure the accounting manager could perform forecast uploads, month end close tasks, and deliver required tax reporting packages.
Leisure and Hospitality 20 $2M United States Alphanso Tech Hilton OnQ PMS Real Estate Property Management 2018 n/a
Leisure and Hospitality 25 $2M United States Alphanso Tech Hilton OnQ PMS Real Estate Property Management 2016 n/a
Leisure and Hospitality 100 $7M United States Alphanso Tech Hilton OnQ PMS Real Estate Property Management 2016 n/a
Leisure and Hospitality 1250 $250M United States Alphanso Tech Hilton OnQ PMS Real Estate Property Management 2022 n/a
Leisure and Hospitality 20 $3M United States Alphanso Tech Hilton OnQ PMS Real Estate Property Management 2014 n/a
Leisure and Hospitality 70 $10M United States Alphanso Tech Hilton OnQ PMS Real Estate Property Management 2019 n/a
Leisure and Hospitality 50 $5M United States Alphanso Tech Hilton OnQ PMS Real Estate Property Management 2017 n/a
Showing 1 to 10 of 18 entries

Buyer Intent: Companies Evaluating Hilton OnQ PMS

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Hilton OnQ PMS. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Hilton OnQ PMS for Real Estate Property Management include:

  1. Lead Edge Capital, a United States based Banking and Financial Services organization with 90 Employees
  2. Hotelschool The Hague, a Netherlands based Education company with 300 Employees
  3. Omf International, a United States based Non Profit organization with 10 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Company Industry Employees Revenue Country Evaluated
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FAQ - APPS RUN THE WORLD Hilton OnQ PMS Coverage

Hilton OnQ PMS is a Real Estate Property Management solution from Alphanso Tech.

Companies worldwide use Hilton OnQ PMS, from small firms to large enterprises across 21+ industries.

Organizations such as Atrium Hospitality, General Hotels Corporation, Hilton Manila, Hilton Pattaya and Hotel Roanoke & Conference Center, Curio Collection by Hilton are recorded users of Hilton OnQ PMS for Real Estate Property Management.

Companies using Hilton OnQ PMS are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using Hilton OnQ PMS are most concentrated in United States, Philippines and Thailand, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Hilton OnQ PMS across Americas, EMEA, and APAC.

Companies using Hilton OnQ PMS range from small businesses with 0-100 employees - 72.22%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 11.11%, and global enterprises with 10,000+ employees - 0%.

Customers of Hilton OnQ PMS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Hilton OnQ PMS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Real Estate Property Management.